Information Reported by Smart Devices: According to different smart devices you choose to connect to our products or services, we will collect the information reported by your smart devices. In order to help you better understand the use of our services, the following smart devices are taken as examples, and the reported information is only applicable when you use this type of service:
For example, when you voluntarily use the smart camera (IPC service) and connect it to the TechToye platform: You connect the doorbell, door lock, and smart surveillance camera with a camera to monitor the safety of your residence or view the relevant monitoring content through the TechToye service. After you add the device and use the smart camera, when the device detects that a person or an object is moving, the smart camera will capture the monitoring screen (in picture format) for you to view. The smart camera will capture the monitoring screen (in picture format) for you to view, and the information will be automatically uploaded to the cloud for you to save. However, we will not use this picture for any additional purposes, and this information will be automatically deleted after the retention period expires. When you actively choose and successfully purchase the cloud storage value-added service, the smart camera will upload the video you shot to the cloud for storage for a certain period according to the service agreement. We will not use this video for any additional purposes other than providing you with the cloud storage service, and this video will be automatically deleted after the retention period expires.
For example, when you use a smart scale: When you use a smart scale connected to the TechToye platform, we will collect the weight, body fat percentage, BMI, water content, muscle mass, and other physical data you input or the data measured by the scale. This information is used to provide you with personalized health analysis and suggestions, and to help you better understand your physical condition.
For example, when you use a smart fitness device (such as a smart skipping rope): We will collect information such as the start time, jumping mode, number of skips, exercise duration, calories burned, maximum consecutive jumps, number of skips, average speed, fastest speed, and heart rate during exercise.
In particular, when you actively agree and enable the sharing function of connecting to third-party health platforms, such as Apple Health, Google Fit, Fitbit, we will share your health information with third parties, only for the measurement and analysis of your relevant health status. The following list shows the information content transmitted when you use a smart device and decide to share the information with a third party:
Device Type | Apple Health | Fitbit |
---|
Smart Bracelet | Steps, Calories, Mileage, Heart Rate, Sleep Records | / |
Smart Body Fat Scale | Height, Weight, Body Fat Percentage, BMI, Weight | Weight, Body Fat Percentage |
Smart Skipping Rope | Calories | Calories |
The purpose of sharing the information is to measure and analyze your relevant health indicators. In addition, we will not disclose such health information to any other third party, nor will we use the health-related information for other purposes not defined in this policy. You can always manage your health settings in the health management center of your mobile device to disconnect the authorization connection between the TechToye application and the third-party health platform. When we add new third-party sharing channels, if you do not use that channel, we will never share your information.
4、 Explanation of Self-starting Scenarios (Only for Android System)
We implement the following functional scenarios through the widget component. No business functions will be executed in the unlogged-in state, and when the user manually triggers relevant operations in the logged-in state, the corresponding business functions will be executed. Using the widget will result in the application process being awakened to self-start through system broadcast at a certain frequency, which is necessary for implementing functions and businesses.
· When you create a smart scenario and the execution conditions in the smart scenario are triggered;
· When you control smart devices through the App;
· When you use voice control through the voice assistant.
II. The Purpose and Legal Basis for Processing Personal Information
We process your information for the following purposes:
· Providing Services to You: We process your account information, mobile device information, usage information, location information, and smart device-related information to provide the products and services you request. The legal basis for such processing is to perform our contract with you according to our User Agreement. · Improving Our Services: We process your mobile device information, usage information, location information, and smart device-related information to ensure the functionality and security of our products, develop and improve our products and services, analyze our operational efficiency, and prevent and track fraud or improper use. The legal basis for such processing is to perform our contract with you according to our User Agreement. · Non-marketing Communications: We process your personal information to send you important information related to services, changes in terms/conditions and policies, and/or other administrative information. At the same time, we will also send you notifications related to the services you purchase, including alarm services. You can view the relevant [Message Push] in the App of Shanghai Juxiaoji Intelligent Technology Co., Ltd. ([Me] - [Message Center] - [Settings] - [Message Push]) to manage whether you want to receive such message communications. When you choose to turn off push notifications, we will no longer push such information to you. The legal basis for such processing is to perform our contract with you according to our User Agreement. · Data Analysis: In order for you to better enjoy the convenient life brought by smart devices, we will analyze your usage of the services of Shanghai Juxiaoji Intelligent Technology Co., Ltd. or smart devices, and analyze the relevant products or usage scenarios for you so that you can better enjoy the convenience brought by our products. We will use the information of the smart devices you have bound to recommend other smart devices that can be intelligently linked with the devices you have bound (smart device recommendation service). If you do not agree with our analysis of your data, you can enter the privacy settings of the App of Shanghai Juxiaoji Intelligent Technology Co., Ltd. ([My] - [Settings] - [Privacy Permission Settings] - [Data Analysis]) to turn off your option. The legal basis for such processing is based on your consent.
· Personalized Recommendation Services: We will process your account information, usage information, and mobile device information to provide you with tailored services (including recommending and displaying product information and advertisements suitable for you) based on the type of device you use, and invite you to participate in user surveys of the products you use. Such information is necessary information for personalized recommendations to you. If you refuse to provide it, we will not be able to recommend personalized information or services to you. Currently, Shanghai Juxiaoji Intelligent Technology Co., Ltd. does not make automated decisions on the processing of your personal information, but only provides scenario-based recommendation services based on the type of your smart device. If you do not agree with Shanghai Juxiaoji Intelligent Technology Co., Ltd. processing your personal information to obtain personalized services, you can turn off your option when entering the App of Shanghai Juxiaoji Intelligent Technology Co., Ltd. or in the privacy settings in the App ([My] - [Settings] - [Privacy Permission Settings] - [Personalized Recommendation Service]). The legal basis for such processing is based on your consent.
· Compliance: We only process your personal information when the law requires us to disclose the information, or when we consider it necessary or appropriate:
- Comply with applicable laws, regulations, legal procedures, or requests from public institutions and government authorities;
- Fulfill our terms of use and other agreements, policies, or standards, including investigating any potential violations of use;
- Protect our rights, privacy, security, or property and/or that of other users, including you; and seek available detection, prevention, and remediation measures or limit the damages we may need to provide or resolve security, fraud, or technical issues.
We also use the personal information we collect in other ways. When collecting, we will provide specific notifications and obtain your consent in accordance with the requirements of applicable laws. If there are any changes in the purpose of processing your personal information, we will notify you of such changes through prominent notifications such as in-app messages or emails in the App of Shanghai Juxiaoji Intelligent Technology Co., Ltd., and inform you of your choices regarding personal information.
III. With Whom We Share Your Personal Information
Shanghai Juxiaoji Intelligent Technology Co., Ltd. only shares your personal information in a way that you are aware of and have consented to. We will share your personal information with the following participants:
· When you use the products or services provided by third-party mini-programs through the TechToye App, we will transmit your relevant information to third parties based on your authorization in specific scenarios. The page where the third party obtains your consent will display the specific authorized objects and types of authorized information, and your information will be transmitted to third parties through an encrypted channel.
· Disclose your personal information to third-party service providers who provide certain business-related services to us, including website hosting, data analysis, payment and credit card processing, infrastructure supply, IT services, customer support services, email sending services, and other similar services, so as to ensure that they can provide services to us.
· Disclose your personal information to customers and other business partners who directly or indirectly provide smart devices and/or the networks and systems you use to access and use our website and services.
· When there are situations such as restructuring, merger, sale, joint venture, transfer, or other dispositions of all or part of our business, assets, or stocks (including but not limited to the above situations related to any bankruptcy or similar procedures), disclose your personal information to affiliated companies or other third parties. In such cases, you will receive clear notifications about changes in ownership, new incompatible ways of using personal information, and choices regarding personal information through email and/or our website.
· Disclose your personal information to subsidiaries or affiliated companies of the company to carry out regular business activities.
· For the following necessary or appropriate situations, we will reasonably and legally share your personal information:
- Comply with applicable laws, regulations, legal procedures, policies, and/or standards, or requirements of corresponding public institutions and government authorities;
- Fulfill our terms of use and other agreements, policies, and standards, including investigating any potential violations;
- Protect our operations, business, and systems;
- Protect our rights, privacy, security, or property and/or that of other users, including you; and
- Conduct risk management, detection, and identification of illegal, fraudulent, deceptive, or malicious activities.
In addition, to ensure the stable operation of the App of Shanghai Juxiaoji Intelligent Technology Co., Ltd. or to implement relevant independent functions, we will embed third-party SDKs in the application. Please note that due to reasons such as version upgrades and policy adjustments of third-party SDKs, the types of personal information they process may change. Please refer to their publicly announced official instructions for details. Details of third-party SDKs.
IV. Transfer of the Collected Information
Shanghai Juxiaoji Intelligent Technology Co., Ltd. conducts business globally, so the personal information we collect in accordance with this policy may be transmitted, stored, and processed between different countries or regions. The laws and regulations applicable in the country or region where we operate may be different from those in the country/region where you reside, but we will strictly comply with relevant laws, regulations, and requirements for personal information protection. Therefore, within the framework of personal information protection, in order to facilitate our operations, we may transfer personal information to the countries or regions where we conduct business. No matter where your information is stored, our privacy and security practices are designed to provide global protection for your personal information.
Including that the European Commission has determined the mechanisms for some countries or regions outside the European Economic Area (EEA), the United Kingdom, or Switzerland that can adequately protect personal information. When the personal information of users from the European Economic Area, Switzerland, or the United Kingdom is transferred to recipients located outside the European Economic Area, Switzerland, or the United Kingdom and are not considered to have an adequate level of information protection, we will ensure compliance with the "EU Standard Contractual Clauses" for information transfer. You can click here to view the agreements reached based on the "EU Standard Contractual Clauses" approved according to Article 46 of the GDPR.
In particular, when you select the correct country code of the Chinese mainland and the corresponding registered account, the personal information collected and generated during our operations within the territory of the People's Republic of China will be stored and processed in the data centers within the Chinese mainland, except as otherwise permitted by applicable laws for cross-border transmission.
If you want to know more about our information storage and protection measures, you can directly contact us through the contact information below.
V. Rights Related to Personal Information
We respect your rights and also maintain control over your personal information. You can exercise any of the following rights:
· Through [My] - [Settings] - [Account and Security] or [My] - [Frequently Asked Questions and Feedback] in our application;
· And you can contact us through the following information:
- Company Name: Shanghai Juxiaoji Intelligent Technology Co., Ltd.
- Contact Email: techtoye1204@gmail.com
- Contact Phone Number: 13047662531
- Contact Address: No. 360 Fushun Road, Yangpu District, Shanghai
You can exercise your rights related to personal information through the following specified paths:
· Request access to the personal information we process related to you (i.e., obtain a copy of the personal information): [My] - [Settings] - [Privacy Policy Management] - [Personal Information Export];
· Request us to correct inaccurate or incomplete personal information related to you:
- Modify the "Registered Account" (Email/Phone Number): [My] - [Settings] - [Account and Security] - [Modify Account];
Modify the "Nickname and/or Time Zone": [My] - [Personal Information];
· Request the deletion of your personal information: [My] - [Settings] - [Account and Security] - [Cancel Account], and according to the prompts, you can delete your personal information;
· Request us to temporarily or permanently limit our processing of some or all of your personal information: Please delete the account through [My] - [Settings] - [Account and Security] in the application or [My] - [Frequently Asked Questions and Feedback] to contact us, or submit your application through the above contact phone number or email;
· Request us to transfer personal information to you or a third party when we process your information based on your consent or the contract signed with you, and when we automatically process your information: Send [My] - [Frequently Asked Questions and Feedback] in the application to contact us, or submit your application through the above contact phone number and email;
If you decide to send a request to us via email, please specify which information you want to change, whether you want us to delete your personal information from our database, or what restrictions you want us to have when using your personal information. Please note that for security reasons, we will require you to verify your identity before further processing your request.
· Request us to provide the ways and instructions for revoking consent. During your use of our services, we process and use your personal information based on your consent or our legitimate interests. If you choose to object or refuse our use of your personal information, we will protect your right to revoke consent in the following ways:
- As described above, you can revoke your consent to device permissions through [My] - [Settings] - [Privacy Permission Settings] in the application and then change the permissions obtained in the device system settings, including location, camera/camera, album (picture library/video library), microphone, Bluetooth settings, and message notification push related functions;
- For the non-marketing communications you have consented to, turn off your option through [My] - [Message Center] - [Settings];
- When you have consented to the data analysis function, turn off your option through [My] - [Settings] - [Privacy Permission Settings] - [Data Analysis];
- In the personalized push service you have consented to, turn off your option through [My] - [Settings] - [Privacy Permission Settings] - [Personalized Push Service];
- Unbind the smart device through the application, and the information of the smart device you use will no longer be collected;
- Revoke your authorization to the third-party mini-program through [My] - [Settings] - [Cancel Authorization] in the third-party mini-program;
- If you do not agree with the description in our "Privacy Policy", we will consider that you do not agree to actively provide personal information to us and do not agree that we hold and process your personal information. Revoke your consent through [My] - [Settings] - [Privacy Policy Management] - [Revoke], and then cancel your account so that we no longer hold and process your personal information.
When you withdraw your consent or authorization, it will cause us to be unable to continue providing you with the services corresponding to the withdrawn authorization part. However, your withdrawal of consent or authorization does not affect the personal information processing carried out previously based on your consent.
You do not need to pay any fees to exercise your personal rights. In accordance with the relevant requirements of local information protection laws, if your account service is in the Chinese mainland, then we will complete the verification and processing of your request within 15 working days; if your account service scope is outside the Chinese mainland, then we will reply to your request within 30 natural days (Please make modifications according to the conclusion of Chapter IV).
VI. Information Security Protection Measures
We adopt commercially reasonable physical, administrative, and technical protection measures to maintain the integrity and security of your personal information. We provide a variety of security protection strategies to effectively ensure the information security of users and devices.
- In terms of device access, we adopt reliable identity access authentication and authorization applications.
- In terms of data communication, we support using secure algorithms and transmission encryption protocols, as well as commercial-grade information encryption transmission based on dynamic keys for communication.
- In terms of data processing, we adopt strict data filtering and verification, as well as a complete data audit process.
- In terms of data storage, all confidential information of users will be securely encrypted for storage.
In addition to the above technical-level security protection, at the institutional and control level, we have also formulated a series of security protection measures, including setting specific positions and responsibilities, holding security and privacy protection training courses, enhancing employees' awareness of data protection, and implementing measures to control access rights to prevent data loss, illegal use, unauthorized access, leakage, tampering,or damage.
If for any reason you believe that your interaction with us is no longer secure (for example, you think that the security of your account has been compromised), please immediately inform us by calling the phone number or sending an email as described below.
If a security incident occurs that affects the security of your personal information, we will notify you as soon as possible through the email address, phone number, or message center push that you have reserved, and inform you of suggestions and other information to reduce or prevent related risks. If necessary, we will take corresponding remedial measures in a timely manner in accordance with the internal security incident emergency response plan and report to the relevant competent authorities as required.
VII. Information Retention Period
We will process your personal information within the shortest period of time required to achieve the purposes described in this policy or as required by laws and regulations, unless a longer retention period is required according to specific legal requirements. We will determine an appropriate retention period based on the quantity, nature, and sensitivity of the personal information, and we will destroy your personal information after the retention period expires.
- In accordance with the User Agreement and this policy to meet the products and services you request;
- When you explicitly request the deletion of your personal information, we will set this as an automatic task and no longer retain your personal information.
When we confirm that the purpose of collecting and processing personal information has been completed on the basis of 1), or after we confirm your deletion or cancellation application according to 2), or after we terminate the operation of the corresponding product or service, we will stop retaining and delete your personal information. Generally, once the specified information retention period is reached, we will no longer retain your personal information. If we cannot destroy the information for technical reasons, resulting in the retention of personal information exceeding the storage period, we will take appropriate measures to prevent your personal information from being further used, including anonymization processing.
VIII. Protection of Children's Personal Information
We attach great importance to the protection of children's personal information, and our products and services are mainly aimed at adults. If you are a child, you should not create your own personal information subject account without the consent of your parents or guardians.
For the personal information account created with the consent of your parents and/or guardians, before you use our services, please be sure to carefully read the Children's Privacy Protection Statement. We protect the personal information of children in accordance with the relevant laws, regulations, and rules of various regions, countries, or regions. Please note that if we find that the personal information of children has been collected without the prior consent of verifiable parents or legal guardians, we will try to delete the relevant personal information as soon as possible. IX. Statement on Policy Changes
We will update this policy at least once a year according to the changes in information protection and processing practices. If we make any major changes, we will notify you by email (sent to the email address specified in your account) or publish a notice in this application before the changes take effect. We recommend that you regularly browse this application to obtain the latest information about our privacy practices.
X. Contact Us
If you have any opinions or questions about this privacy policy, or if you have any questions about our collection, use, or disclosure of your personal information, please contact us through [My] - [Frequently Asked Questions and Feedback] in the App of Shanghai Juxiaoji Intelligent Technology Co., Ltd. or through the contact methods provided below, and indicate "Privacy Policy". We will complete the verification and processing of your request within 15 working days.
If your question itself involves relatively major matters, we may ask you to provide more information to confirm the nature and impact of the matter.
If you are not satisfied with the reply you receive, you can refer the complaint to the corresponding regulatory agency. When you consult us, we will provide you with information on the relevant complaint channels that may be used according to your actual situation.
Contact Information and Address:
- Company Name: Shanghai Juxiaoji Intelligent Technology Co., Ltd.
- Contact Email: techtoye1204@gmail.com
- Contact Phone Number: 13047662531
- Contact Address: No. 360 Fushun Road, Yangpu District, Shanghai