Privacy Policy
Privacy
Policy
Updated on May 31,
2023
MyHaus Tech Co., Ltd. (“MyHaus”)emphasizesthe importance of the Personal Data rights of
individuals such as users,participants of activities and/or
events, or any other persons (“you or your”).As some information
is necessary for MyHausto obtain from you for the
purposes of provision of services and business operation is Personal Data that is under protection,thus,
MyHaus recognizes the importance ofthe collection, use, or disclosure of Personal Data
that MyHaus has received or that is under MyHaus’s custody
to comply with the Personal Data
Protection Act B.E.
2562 (2019) and/or
subordinate legislation relating to the protection of Personal
Data (collectively referred to as the “Personal
Data Protection Law”). MyHaus, therefore, issues this Privacy Policy (this “Policy”)to ensure to
you that the Personal Data collected, used, disclosed and/or
cross border transferred will be under the protection as required by the Personal Data
Protection Law. You
are advised to read and be familiarized with the terms
under this Policy as detailed below.
1.Objectives
of this Privacy Policy
1.1.To enable MyHaus operations related to your Personal Data
to be in accordance with the Personal Data Protection Law.
1.2.To serve as a channel to inform you as the data subject of the methods of
collection, use, disclose and/or
cross-border transfer of Personal Data, including other details as
required by the
Personal Data Protection Law, such as details of
your Personal Data that is collected, used, or disclosed by MyHaus, Personal
Data retention period, as well as the necessity and the purposes in collecting Personal
Data, the rights of the data subject, and the contact channels of MyHaus.
2.Definitions
“Personal
Data”means
any information that can be used to identify a natural person,directly or indirectly.
“Data
Controller” means a person or a juristic person having the power and duties
to make decisions regarding the collection, use, or disclosure of Personal Data.“Sensitive
Personal Data” means Personal Data relating to race, ethics,
political opinions, doctrinal, religious or philosophical beliefs, sexual behavior,
criminal records, health records, disability, labour union data, genetic or
biometric data, or any other data
which may affect the individual in the same manner, as prescribed by the
Committee.
3.Collection
of Personal Data
3.1.Collection Channels
MyHaus collects
your Personal Data including Sensitive Personal Data, directly when you
register as a user, when
you use MyHaus’ products, services, or the website https://synergygrowth.co.th/en/myhaus/
and ‘MyHaus’ application (the
“Platform”), or when you as an interested
person have communicated to obtain information through various channels, includingthe “Platform, telephone, email, direct contact, or any other
channelsand/or
when you participate in marketing activities, lucky draws, events, or other activities. In addition, in some cases, MyHaus may collect your Personal Data from
other sources, such as publicly available information. whether it is Personal
Data that you disclose by yourself or Personal Data that you have given consent
to others to disclose and pass on such as emails, social media
(e.g.,
Facebook, Instagram, Twitter, YouTube, or LINE),
Platform of MyHaus, call centers,
telephone, post, project, event, or seminar or
from other sources (e.g., trading partners,
business partners, third-party
service providers, public data sources, or government agencies).
MyHaus may collect your Sensitive Personal Data. Unless
permitted by the Personal Data Protection Law, MyHaus will seek explicit
consent from you before or during the collection of such Sensitive Personal
Data. If you decline to provide consent, it may result in the inability to
access certain functions of the Platform.
3.2.Types of collected
Personal Data
1.Identification data
Titles, names, surnames, nicknames, genders,
nationality, birthdates, photos, signatures, physical appearance descriptions,
lifestyles, insurance, salaries, household incomes, educational backgrounds
2.Contact
data
Geographic location information, addresses on the identification
card and house registration, delivery addresses, invoice addresses, telephone
numbers, facsimile numbers, emails, social account names (e.g.,
LINE ID or Facebook Account), records of correspondence and communication between
you and MyHaus, your preferred communication channels
3.Data or copies
of documents issued by government agencies
Identification
cards, passports, VISA,
house registration, name or surname change documents, certificates of marriage,
government/state
enterprise identification
cards, alien identification cards, work
permits, vehicle registration, driver’s
licenses
4.Work and
business information
Work and
business information
5.Transaction data
User ID, details of service order, details of desired services,
details
of complaints on services, temporary
delivery note numbers, delivery details
6.Data supporting the use of
services
Customer interest data, reasons
for not being able to close sales, supporting data for aftersales services (e.g.,
photos)
7.Financial data
Financial status data, bank accounts, payment data and
methods of payments (e.g., credit card or cash), the default of payment data,
amount, credit limits, terms of payment, account numbers, PromptPay numbers,
Personal Data as appeared on invoices, tax invoices, checks and check stubs,
payment vouchers, receipts, payment receipts, bank debit receipts, and data
from National Credit Bureau Co., Ltd.
8.Technical
data and device data
Usage data, authentication cookies, information
technology (IT), use of cookies or other similar technology, IP address or Internet
Protocol, login credentials, duration of use, and locations
on GPS (latitude and
longitude)
9.Other data
Details of complaints, marketing data, data of
contractual parties or parties to disputes, data from surveys on tendency or
behavior in purchasing goods and/or
services, records of conversations, records of conversations on social media, e.g.,
LINE and Messenger, and records of images and video footages on CCTV
10.Sensitive Personal Data
Race, ethnics, political opinions, doctrinal,
religious or philosophical beliefs, sexual behaviour, health records,
disability, genetic or biometric data.
3.3.In the case that MyHaus collected your Personal Data before
the date on which the provision of the Personal Data Protection Law with
respect to the collection, use, or disclosure of Personal Data becomes in full
force and effect, MyHaus will continue collecting and using your Personal Data
in accordance with the purposes which MyHaus had informed you. You have the right to withdraw your
consent by contacting MyHaus at the contact details specified in this Policy. MyHaus reserves the right to
consider your requests to withdraw your consent and to take action as required by
the Personal Data Protection Law.
3.4.Personal Data of
third persons
If you give Personal Data of third persons to MyHaus
(e.g.,
directors, authorized persons, authorized signatories of your company, persons
who joined activities, father, mother, spouse, children, close acquaintances,
reference persons, emergency contact persons, caregivers),
you are responsible to inform the details of this Policy to such third persons of
the collection, use, disclosure and/or
cross border transfer; to obtain consents or to have other legal bases in
collection, use, and disclosure and/or
cross border transfer of Personal Data of such third persons; to ensure that MyHaus
will be able to lawfully collect, use, disclose and/or
cross border transfer Personal Data of such third persons.
3.5.Personal Data of minors,
quasi-incompetent persons, and incompetent persons
MyHaus does not intend to collect the
Personal Data of minors, quasi-incompetent
persons, or incompetent persons unless MyHaus has obtained consent from persons
exercising parental power who have the power to act on behalf of minors (in the case that consent must be
obtained and the minors are not allowed to give their consents under the law), curators, or guardians (as the case may be).
If MyHaus
becomes aware that it has unintentionally collected the Personal Data of
minors, quasi-incompetent persons, or incompetent persons without the consent
of persons exercising parental power, curators, or guardians (as the case may be), MyHaus will proceed to delete such Personal
Data as soon as practicable, unless there are legitimate grounds with relevant
legal bases for MyHaus to collect, use, disclose, and/or cross border transfer Personal
Data of such persons.
If you do not provide MyHaus with Personal Data, it
may affect the use of the Platform, that is, MyHaus may not be able to comply
with your request or to fulfil the contract.
MyHaus
may not be able to offer or procure its goods or services.
The
use of the Platform may not be convenient, or the performance of the contract
is impracticable.
4.Purposes of
collection,
use, and disclosure of Personal Data and relevant legal bases
MyHaus will collect, use, or disclose your Personal
Data to the extent necessary or as it is required by law.Unless MyHaus specifies
that any collection, use, or disclosure of Personal Data shall require your
consent, MyHaus will apply legal bases in the collection, use, or disclosure of
Personal Data as follows: (1)
contract
basis; (2)
vital
interest basis; (3)
legal
obligations basis; (4)
public
interest basis; (5)
legitimate
interest basis; (6)
historical/research/statistical
purposes basis; and/or
(7)
other
bases that MyHaus may apply in accordance with the relevant laws.
The following
purposes may apply to certain users. You are advised to
consider the purposes and your relationship withMyHaus.
4.1.MyHaus will collect, use,
and disclose your Personal Data for
the purposes under the following legal basis:
Purposes
1.To register a new user account
Contract
basis: The
collection, use, and disclosure of the user’s Personal Dataare necessary for
carrying out the user’srequest
to register a new user account
such as for authentication and identity verification purposes.
Legitimate
interest basis:In
case the user is a juristic person, the
collection,
use, and disclosure of Personal
Data of the user are necessary forthe legitimate interest in
the business operations of MyHaus.
2.For the execution
of services contract
Contract
basis: The
collection, use, and disclosure of the user’s Personal Data are necessaryfor entering
into the contract and undertaking any other acts relevant
to entering into a contract.
Legitimate interest basis:In
case the user is a juristic person, the
collection,
use, and disclosure of Personal Data of the user are necessary forthe
legitimate interest in the business operations of MyHaus,
e.g., contract management, verification of user identity, and
consideration of user qualifications.
3.To provide services,
and to undertake any other relevant actions
Contract
basis: The
collection, use, and disclosure of the user’s Personal Data are necessary for performing
the obligations under services contracts to which users are parties such as for authentication and identity
verification purposes.
Legitimate interest basis:In
casethe user is a juristic person, the
processing of the Personal Data of persons relevant to the user is necessary
forthe legitimate interest in
the business operations of MyHaus.
4.To rectify user
details and user
Legitimate interest basis:
The collection, use, and disclosure of the Personal
Data of users are necessary for the legitimate interest of MyHaus
to facilitate users in rectifying user details to be accurate, updated,
complete, and not misleading, to enhance its
service quality in case of any
complaints from users, to offer privileges, to assess user satisfaction, to deal
with members,
to handle, consider, and resolve complaints.
5.To communicate with
you
Legitimate interest basis:
The collection, use, and disclosure of Personal Data of data subjects arenecessary
for the legitimate interest of MyHaus
in communicating with you
regarding the provision of
services of MyHaus.
6.For public
relations and marketing activities of MyHaus
Consent basis:To conduct any marketing activities, including direct
marketing, such as sending marketing messages to you, e.g., giving
discounts, promotional
campaigns, special offers, notices,
marketing activities, and to requests for photo taking or video recording to
collect and publicize marketing activities through various media channels.
Thus, MyHaus will act upon your consent.
7.To analyze data and explore the behavior of
users or other persons with similar characteristics
Consent basis:To interview users and observe
user behaviors to collect Personal Data or to purchase Personal Data of users
from third parties to conduct data analysis and user behavior survey, MyHaus
will act upon consent obtained from you or other
persons with similar characteristics.
8.To analyze your
use of websites, applications, or other channels
Legitimate
interest basis: The
collection, use, and disclosure of your Personal Data through theuse of
websites, applications, or other
channels are necessary for the legitimate interest of MyHaus in its
business operations and development of service quality in order to facilitate
the use of the Platform.
Consent basis:In
case MyHaus collects, uses, and discloses your Personal Data to conduct behavior analysis and behavioral targeting,
MyHaus
will act upon your consent.
9.To comply with
relevant or applicable laws of MyHaus
Legal basis:To comply with the laws applicable to MyHaus,
e.g.,
the Personal Data Protection Law,
Tax Law, Civil and Commercial Code, Public Limited
Companies Act, and Securities and Exchange Act
10.To establish the
right of legal claims and to perform other relevant actions
Legitimate interest basis:
The collection, use, and disclosure of Personal Dataare necessary
for the establishment of the rights of claims under the law, compliance with
the law, exercising legal claims, or raised as a defense of MyHaus claims during
legal proceedings, e.g., investigation and inquiry by the government
official, preparation of cases, prosecution, and trials.
11.To monitor the public
order and safety of the person and property of MyHaus and the general public
Legitimate
interest basis: The
collection, use, and disclosure of Personal Data are necessary for legitimate interest in safeguarding, security, and
safety of properties of MyHaus and the general
public, e.g., video recording from CCTV
to prevent loss or damage to properties
of MyHaus and the general public.
Vital interest basis:
The collection, use, and disclosure of Personal Data are
necessary for the purpose of investigating, preventing or suppressing any event
that may harm a person's life, body or health.
12.To undertake any
actions that are necessary and beneficial to you or directly
related to the purposes specified above
Legitimate interest basis:
The collection, use, and disclosure of Personal Data are
necessary for the legitimate interestof MyHaus in undertaking any acts necessary forMyHaus and/or beneficial to you
or directly related to the purposes stated above. In case the Personal Data Protection Law requires that your consent must be obtained for any collection,
use, and disclosure of Personal Data,
MyHaus
will clearly request to obtain your
consent prior to proceeding.
MyHaus will inform you of purposes
other than those specified above that require MyHaus to collect, use, and
disclose your Personal Data, or if MyHaus makes any changes to those specified purposes.
In case the Personal Data Protection Law requires that any collection, use, and disclosure of Personal
Data requires your consent, MyHaus will obtain your express
consent.
For your Personal Data that MyHaus
will collect, use, and disclose for the purposes related
to compliance with laws or contracts or as it is necessary for MyHaus to enter
into a contract with you. If you do not wish to provide your Personal Data which
is necessary to achieve such purposes to MyHaus, it may result in legal implications or MyHaus may
not be able to perform its duties under the contract entered with you or may
not be able to enter into the contract with you (as the case may be). In such an event, MyHaus may be required to refuse to
enter into a contract with you, or provision of services relating to you, or
deny the provision of benefits or benefits relating to you. whether in whole or
in part.
5.Disclosure of Personal Data
MyHaus may disclose your Personal Data to the following data recipient where certain
categories of data recipient may apply to certain users and may not apply to
certain users. You are advised to familiarize the relationship-based purposes
between you and MyHaus as follows:
Type of
Data Recipient
1.Affiliated
companies
The
companies in the group of Pruksa Holding Public
Company Limited mayhave access to your Personal Data
for the purposes specified in this Policy. MyHaus
maycooperate
with Pruksa Holding Public Company Limitedin providing services for your best interest. Therefore,
MyHaus
may disclose and/or
transfer your data to the affiliates of Pruksa Holding Public Company Limited according to the Data
Ecosystem.
2.Service
providers
MyHaus may hire outsourced service
providers to proceed or act on behalf of MyHaus or to support its operations.
In
this regard, MyHaus may disclose your Personal Data to the outsourced service
providers, including but not limited to
(1) data science service providers; (2)
IT
and computer system service providers;
(3) digital agency organizers; (4)
call
center service providers;
(5)document storage
service
providers;(6)
media agencies; (7)
SMS
service providers;
(8) blockchain
billing and payment service
providers;
(9) outsourced TDA/KBIZZA; (10)
hospitals/infirmaries;
(11) insurance companies;
(12) survey companies; and (13)
incubators.
3.Business partners
MyHaus may
disclose your Personal Data to its business
partners, e.g., banks or
financial institutions, warehousing service providers, transportation and
logistics service providers, and the affiliates of Pruksa Holding Public
Company Limited, or other
agencies that cooperate in public relations and marketing
campaigns, such as membership
program, reward program, etc.
4.Independent advisors
MyHaus may
disclose Personal Data to its independent advisors in order for MyHaus operation to
comply with the purposes specified in this Policy and as required by the
applicable laws, including but not limited to (1)
project advisors;
(2) financial advisors;
(3) legal advisors; (4)
accounting advisors;
(5)
credit repair advisors;
(6) information technology advisors;
(7) data analysis advisors;
(8) financial and investment advisors.
5.Government
agencies
It may be
necessary for MyHaus to disclose your Personal Data in order to comply with the laws, and regulations, or
to cooperate with government agencies and state-owned enterprises. law
enforcement agencies or any other person as MyHaus deems appropriate. The data
recipients may include but are not limited to the Department
of Land, the Department of Highway, the Revenue Department, the
Excise
Department, the Customs Department, the Department of Intellectual Property, the
Department of Business Development, District Offices, the Office of the
Securities and Exchange Commission,
the Anti-Money Laundering Office, the Office of the
National Anti-Corruption Commission, the Royal Thai
Police, and/or
other relevant government agencies or as
requested on a case-by-case basis.
6.Others
MyHaus may
disclose your Personal Data to other
persons or juristic persons for the purposes specified in this
Policy.
6.Cross Border Transfer of Personal Data
MyHaus may disclose your Personal Data to overseas data
recipients (e.g.,for cloud backups with servers located overseas, or to
brokers or sales representatives of MyHaus products) in
foreign countries). Such
destination countries may or may not have the same level of personal data
protection standards as those set forth in Thailand. Therefore, MyHaus will
take steps and measures to ensure the safe transfer of your Personal
Data and to ensure that the data recipients have
appropriate personal data protection standards or
whether there are other exceptions as required by the Personal Data Protection
Law.
7.Collection Period of Personal Data
MyHaus
will collect your Personal Data
for a period that is reasonable and necessary for the informed purposes or for a longer period as prescribed by the
Personal Data Protection Law, or a prescription period, a
period requested by you, and/or
a period prescribed by the relevant laws.
8.Security Measures of Personal Data
8.1. In order to prevent the loss,
destruction, alteration, alteration, use, disclosure or unauthorized or
unlawful access of Personal Data as required by applicable laws, MyHaus will
provide security measures for Personal Data which cover administrative
measures, technical measures, and physical measures, including but not limited
to the access control to Personal Data and storage and processing equipment of
Personal Data. Consideration shall be taken into the use and security; the determination
of permission or authorization of the user to access, disclose, and process Personal
Data; the management of user access; the determination of the user’s responsibilities to prevent unauthorized
access to Personal Data, disclosure, acknowledgment, duplication of Personal Data, or theft of Personal Data
storage and processing equipment; the arrangement of measures for traceability of
access, change, deletion, or transfer of Personal Data to be appropriate and in
accordance with the methods and media used in the collection, use, or disclosure
of Personal Data; as well as the identification or verification of the identity of persons who access or
use Personal Data in accordance with MyHaus’s Information Policy.
8.2. In the event of a breach of MyHaus
's security measures, which results in a Personal
Data breach or Personal Data leakage to the public, MyHaus will inform the data subject of such deficiency
as soon as possible, including notifying the public of a remedy plan for
damages from the breach or leakage of Personal Datadue to fault attributable to
MyHaus. MyHaus will not be responsible for
any damage arising from the use or disclosure of Personal Data to third
parties, including the negligence or inattention to log out from the system,
databases, or online social communication system of MyHaus, due to the action of
the data subject or other persons who
have received the consent of the data subject.
9.Amendment
of this Policy
MyHaus reserves
the right to make any change, improvement, or revision of this Policy from time to time. Any revision to the Policy will be
announced or published on the Platform with the revision date specified. MyHaus may inform you in case of
material revision only.
You are advised to review this Policy
from time to time.
10.Cookies
Policy
MyHaus uses cookies
to collect or remember user data until the browser is closed or until user
deletes or refuses the collection of cookies. If cookies are permitted, you will
find that it is more convenient to use the website as the cookies record data
of websites that You had visited or accessed. Data
collected by cookies will be used for statistical analysis and/or for other activities of MyHaus, and for the
improvement of its goods and services. For more details on how cookies collect and
use your Personal Data, please refer to Cookies Policy. Click here.
11.Right of
Data Subject
Under the Personal
Data Protection Law, you, as a data subject, have the following rights:
11.1 Right to withdraw consent: You
have the right to withdraw the consent that you have previously provided
to MyHaus for
the collection, use, or disclosure of your Personal Data at any time. However, your refusal or withdrawal
of consent may affect MyHaus’s performance of contractual or
legal obligations that MyHaus
has the duty to comply with. For
more details on the impacts that may occur, please contact MyHaus at the
contact channels provided in Clause 12.
11.2
Right to access and obtain a copy of Personal Data:
You have the right to obtain a copy of your Personal Data which is under the
responsibility of MyHaus
and the right to request MyHaus to disclose the
source of your Personal Data. For security purposes, MyHaus may request to verify the applicant’s
identity before providing Personal
Data upon request.
11.3 Right
to rectify Personal Data: You
have the right to rectify your Personal Data in the event that your Personal
Data under MyHaus’s responsibilityis incomplete, incorrect, misleading,
or not updated.
11.4 Right
to transfer Personal Data:
You have the right to obtain your Personal Data in electronic format and the right
to request MyHaus
to send or transfer your Personal Data to other data controllers
under the conditions prescribed by law.
11.5 Right to object:You have the right to
object to the collection, use, or disclosure of Personal Data in certain cases,
such as direct marketing, under the conditions prescribed by law.
11.6 Right
to suspend the use of Personal
Data:
You have the right to request MyHaus to suspend the use of your Personal
Data in some cases under the conditions prescribed by law.
11.7Right
to delete Personal Data:You
have the right to request MyHaus to delete, destroy, or
anonymize your Personal Data under the conditions prescribed by law.
11.8 Right
to lodge a complaint:You
have the right to lodge a complaint to the competent authority when you believe
that the collection, use, and/or
disclosure of your Personal Data is unlawful or not in compliance with Personal
Data Protection Law. MyHaus
requests an opportunity to express concerns and/or complaints for clarification
and resolution before you contact relevant agencies.
The use of the
above rights of the data subject may be limited by law or other relevant
exceptions, which may result in the inability to comply with the data subject's
request. If so, MyHaus will inform you of the reasons for such a refusal.
12.Contact Channels
If you have any
questions or complaint, please contactCustomer Serviceat
MyHaus
Tech Co., Ltd.
No. 1177, Pearl
Bangkok Building, 9th Floor,Phahonyothin Road, Phayathai Sub-district, Phayathai
District, Bangkok
Email: myhaus@synergygrowth.co.th
Privacy
Policy
Updated on May 31,
2023
MyHaus Tech Co., Ltd. (“MyHaus”)emphasizesthe importance of the Personal Data rights of
individuals such as users,participants of activities and/or
events, or any other persons (“you or your”).As some information
is necessary for MyHausto obtain from you for the
purposes of provision of services and business operation is Personal Data that is under protection,thus,
MyHaus recognizes the importance ofthe collection, use, or disclosure of Personal Data
that MyHaus has received or that is under MyHaus’s custody
to comply with the Personal Data
Protection Act B.E.
2562 (2019) and/or
subordinate legislation relating to the protection of Personal
Data (collectively referred to as the “Personal
Data Protection Law”). MyHaus, therefore, issues this Privacy Policy (this “Policy”)to ensure to
you that the Personal Data collected, used, disclosed and/or
cross border transferred will be under the protection as required by the Personal Data
Protection Law. You
are advised to read and be familiarized with the terms
under this Policy as detailed below.
1.Objectives
of this Privacy Policy
1.1.To enable MyHaus operations related to your Personal Data
to be in accordance with the Personal Data Protection Law.
1.2.To serve as a channel to inform you as the data subject of the methods of
collection, use, disclose and/or
cross-border transfer of Personal Data, including other details as
required by the
Personal Data Protection Law, such as details of
your Personal Data that is collected, used, or disclosed by MyHaus, Personal
Data retention period, as well as the necessity and the purposes in collecting Personal
Data, the rights of the data subject, and the contact channels of MyHaus.
2.Definitions
“Personal
Data”means
any information that can be used to identify a natural person,directly or indirectly.
“Data
Controller” means a person or a juristic person having the power and duties
to make decisions regarding the collection, use, or disclosure of Personal Data.“Sensitive
Personal Data” means Personal Data relating to race, ethics,
political opinions, doctrinal, religious or philosophical beliefs, sexual behavior,
criminal records, health records, disability, labour union data, genetic or
biometric data, or any other data
which may affect the individual in the same manner, as prescribed by the
Committee.
3.Collection
of Personal Data
3.1.Collection Channels
MyHaus collects
your Personal Data including Sensitive Personal Data, directly when you
register as a user, when
you use MyHaus’ products, services, or the website https://synergygrowth.co.th/en/myhaus/
and ‘MyHaus’ application (the
“Platform”), or when you as an interested
person have communicated to obtain information through various channels, includingthe “Platform, telephone, email, direct contact, or any other
channelsand/or
when you participate in marketing activities, lucky draws, events, or other activities. In addition, in some cases, MyHaus may collect your Personal Data from
other sources, such as publicly available information. whether it is Personal
Data that you disclose by yourself or Personal Data that you have given consent
to others to disclose and pass on such as emails, social media
(e.g.,
Facebook, Instagram, Twitter, YouTube, or LINE),
Platform of MyHaus, call centers,
telephone, post, project, event, or seminar or
from other sources (e.g., trading partners,
business partners, third-party
service providers, public data sources, or government agencies).
MyHaus may collect your Sensitive Personal Data. Unless
permitted by the Personal Data Protection Law, MyHaus will seek explicit
consent from you before or during the collection of such Sensitive Personal
Data. If you decline to provide consent, it may result in the inability to
access certain functions of the Platform.
3.2.Types of collected
Personal Data
1.Identification data
Titles, names, surnames, nicknames, genders,
nationality, birthdates, photos, signatures, physical appearance descriptions,
lifestyles, insurance, salaries, household incomes, educational backgrounds
2.Contact
data
Geographic location information, addresses on the identification
card and house registration, delivery addresses, invoice addresses, telephone
numbers, facsimile numbers, emails, social account names (e.g.,
LINE ID or Facebook Account), records of correspondence and communication between
you and MyHaus, your preferred communication channels
3.Data or copies
of documents issued by government agencies
Identification
cards, passports, VISA,
house registration, name or surname change documents, certificates of marriage,
government/state
enterprise identification
cards, alien identification cards, work
permits, vehicle registration, driver’s
licenses
4.Work and
business information
Work and
business information
5.Transaction data
User ID, details of service order, details of desired services,
details
of complaints on services, temporary
delivery note numbers, delivery details
6.Data supporting the use of
services
Customer interest data, reasons
for not being able to close sales, supporting data for aftersales services (e.g.,
photos)
7.Financial data
Financial status data, bank accounts, payment data and
methods of payments (e.g., credit card or cash), the default of payment data,
amount, credit limits, terms of payment, account numbers, PromptPay numbers,
Personal Data as appeared on invoices, tax invoices, checks and check stubs,
payment vouchers, receipts, payment receipts, bank debit receipts, and data
from National Credit Bureau Co., Ltd.
8.Technical
data and device data
Usage data, authentication cookies, information
technology (IT), use of cookies or other similar technology, IP address or Internet
Protocol, login credentials, duration of use, and locations
on GPS (latitude and
longitude)
9.Other data
Details of complaints, marketing data, data of
contractual parties or parties to disputes, data from surveys on tendency or
behavior in purchasing goods and/or
services, records of conversations, records of conversations on social media, e.g.,
LINE and Messenger, and records of images and video footages on CCTV
10.Sensitive Personal Data
Race, ethnics, political opinions, doctrinal,
religious or philosophical beliefs, sexual behaviour, health records,
disability, genetic or biometric data.
3.3.In the case that MyHaus collected your Personal Data before
the date on which the provision of the Personal Data Protection Law with
respect to the collection, use, or disclosure of Personal Data becomes in full
force and effect, MyHaus will continue collecting and using your Personal Data
in accordance with the purposes which MyHaus had informed you. You have the right to withdraw your
consent by contacting MyHaus at the contact details specified in this Policy. MyHaus reserves the right to
consider your requests to withdraw your consent and to take action as required by
the Personal Data Protection Law.
3.4.Personal Data of
third persons
If you give Personal Data of third persons to MyHaus
(e.g.,
directors, authorized persons, authorized signatories of your company, persons
who joined activities, father, mother, spouse, children, close acquaintances,
reference persons, emergency contact persons, caregivers),
you are responsible to inform the details of this Policy to such third persons of
the collection, use, disclosure and/or
cross border transfer; to obtain consents or to have other legal bases in
collection, use, and disclosure and/or
cross border transfer of Personal Data of such third persons; to ensure that MyHaus
will be able to lawfully collect, use, disclose and/or
cross border transfer Personal Data of such third persons.
3.5.Personal Data of minors,
quasi-incompetent persons, and incompetent persons
MyHaus does not intend to collect the
Personal Data of minors, quasi-incompetent
persons, or incompetent persons unless MyHaus has obtained consent from persons
exercising parental power who have the power to act on behalf of minors (in the case that consent must be
obtained and the minors are not allowed to give their consents under the law), curators, or guardians (as the case may be).
If MyHaus
becomes aware that it has unintentionally collected the Personal Data of
minors, quasi-incompetent persons, or incompetent persons without the consent
of persons exercising parental power, curators, or guardians (as the case may be), MyHaus will proceed to delete such Personal
Data as soon as practicable, unless there are legitimate grounds with relevant
legal bases for MyHaus to collect, use, disclose, and/or cross border transfer Personal
Data of such persons.
If you do not provide MyHaus with Personal Data, it
may affect the use of the Platform, that is, MyHaus may not be able to comply
with your request or to fulfil the contract.
MyHaus
may not be able to offer or procure its goods or services.
The
use of the Platform may not be convenient, or the performance of the contract
is impracticable.
4.Purposes of
collection,
use, and disclosure of Personal Data and relevant legal bases
MyHaus will collect, use, or disclose your Personal
Data to the extent necessary or as it is required by law.Unless MyHaus specifies
that any collection, use, or disclosure of Personal Data shall require your
consent, MyHaus will apply legal bases in the collection, use, or disclosure of
Personal Data as follows:
(1)contract basis;
(2)vital interest basis;
(3)legal obligations basis;
(4)public interest basis;
(5)legitimate interest basis;
(6)historical/research/statistical
purposes basis; and/or
(7)other
bases that MyHaus may apply in accordance with the relevant laws.
The following
purposes may apply to certain users. You are advised to
consider the purposes and your relationship withMyHaus.
4.1.MyHaus will collect, use,
and disclose your Personal Data for
the purposes under the following legal basis:
Purposes
1.To register a new user account
Contract basis:
The collection, use, and disclosure of the user’s Personal Dataare necessary for
carrying out the user’srequest
to register a new user account
such as for authentication and identity verification purposes.
Legitimate interest basis:
In case the user is a juristic person, the
collection,
use, and disclosure of Personal
Data of the user are necessary forthe legitimate interest in
the business operations of MyHaus.
2.For the execution
of services contract
Contract basis:
The collection, use, and disclosure of the user’s Personal Data are necessaryfor entering
into the contract and undertaking any other acts relevant
to entering into a contract.
Legitimate interest basis:
In case the user is a juristic person, the
collection,
use, and disclosure of Personal Data of the user are necessary forthe
legitimate interest in the business operations of MyHaus,
e.g., contract management, verification of user identity, and
consideration of user qualifications.
3.To provide services,
and to undertake any other relevant actions
Contract basis:
The collection, use, and disclosure of the user’s Personal Data are necessary for performing
the obligations under services contracts to which users are parties such as for authentication and identity
verification purposes.
Legitimate interest basis:
In case the user is a juristic person, the
processing of the Personal Data of persons relevant to the user is necessary
forthe legitimate interest in
the business operations of MyHaus.
4.To rectify user
details and user
Legitimate interest basis:
The collection, use, and disclosure of the Personal
Data of users are necessary for the legitimate interest of MyHaus
to facilitate users in rectifying user details to be accurate, updated,
complete, and not misleading, to enhance its
service quality in case of any
complaints from users, to offer privileges, to assess user satisfaction, to deal
with members,
to handle, consider, and resolve complaints.
5.To communicate with you
Legitimate interest basis:
The collection, use, and disclosure of Personal Data of data subjects arenecessary
for the legitimate interest of MyHaus
in communicating with you
regarding the provision of
services of MyHaus.
6.For public relations and marketing activities of MyHaus
Consent basis:To conduct any marketing activities, including direct
marketing, such as sending marketing messages to you, e.g., giving
discounts, promotional
campaigns, special offers, notices,
marketing activities, and to requests for photo taking or video recording to
collect and publicize marketing activities through various media channels.
Thus, MyHaus will act upon your consent.
7. To analyze data and explore the behavior of
users or other persons with similar characteristics
Consent basis:To interview users and observe
user behaviors to collect Personal Data or to purchase Personal Data of users
from third parties to conduct data analysis and user behavior survey, MyHaus
will act upon consent obtained from you or other
persons with similar characteristics.
8.To analyze your
use of websites, applications, or other channels
Legitimate
interest basis:
The collection, use, and disclosure of your Personal Data through theuse of
websites, applications, or other
channels are necessary for the legitimate interest of MyHaus in its
business operations and development of service quality in order to facilitate
the use of the Platform.
Consent basis:In case MyHaus collects, uses, and discloses your Personal Data to conduct behavior analysis and behavioral targeting,
MyHaus
will act upon your consent.
9.To comply with
relevant or applicable laws of MyHaus
Legal basis:To comply with the laws applicable to MyHaus,
e.g.,
the Personal Data Protection Law,
Tax Law, Civil and Commercial Code, Public Limited
Companies Act, and Securities and Exchange Act
10.To establish the
right of legal claims and to perform other relevant actions
Legitimate interest basis:
The collection, use, and disclosure of Personal Dataare necessary
for the establishment of the rights of claims under the law, compliance with
the law, exercising legal claims, or raised as a defense of MyHaus claims during
legal proceedings, e.g., investigation and inquiry by the government
official, preparation of cases, prosecution, and trials.
11.To monitor the public
order and safety of the person and property of MyHaus and the general public
Legitimate
interest basis: The collection, use, and disclosure of Personal Data are necessary for legitimate interest in safeguarding, security, and
safety of properties of MyHaus and the general
public, e.g., video recording from CCTV
to prevent loss or damage to properties
of MyHaus and the general public.
Vital interest basis:
The collection, use, and disclosure of Personal Data are
necessary for the purpose of investigating, preventing or suppressing any event
that may harm a person's life, body or health.
12.To undertake any
actions that are necessary and beneficial to you or directly
related to the purposes specified above
Legitimate interest basis:
The collection, use, and disclosure of Personal Data are
necessary for the legitimate interestof MyHaus in undertaking any acts necessary forMyHaus and/or beneficial to you
or directly related to the purposes stated above. In case the Personal Data Protection Law requires that your consent must be obtained for any collection,
use, and disclosure of Personal Data,
MyHaus
will clearly request to obtain your
consent prior to proceeding.
MyHaus will inform you of purposes
other than those specified above that require MyHaus to collect, use, and
disclose your Personal Data, or if MyHaus makes any changes to those specified purposes.
In case the Personal Data Protection Law requires that any collection, use, and disclosure of Personal
Data requires your consent, MyHaus will obtain your express
consent.
For your Personal Data that MyHaus
will collect, use, and disclose for the purposes related
to compliance with laws or contracts or as it is necessary for MyHaus to enter
into a contract with you. If you do not wish to provide your Personal Data which
is necessary to achieve such purposes to MyHaus, it may result in legal implications or MyHaus may
not be able to perform its duties under the contract entered with you or may
not be able to enter into the contract with you (as the case may be). In such an event, MyHaus may be required to refuse to
enter into a contract with you, or provision of services relating to you, or
deny the provision of benefits or benefits relating to you. whether in whole or
in part.
5.Disclosure of Personal Data
MyHaus may disclose your Personal Data to the following data recipient where certain
categories of data recipient may apply to certain users and may not apply to
certain users. You are advised to familiarize the relationship-based purposes
between you and MyHaus as follows:
Type of
Data Recipient
1.Affiliated companies
The companies in the group of Pruksa Holding Public
Company Limited mayhave access to your Personal Data
for the purposes specified in this Policy. MyHaus
maycooperate
with Pruksa Holding Public Company Limitedin providing services for your best interest. Therefore,
MyHaus
may disclose and/or
transfer your data to the affiliates of Pruksa Holding Public Company Limited according to the Data
Ecosystem.
2.Service providers
MyHaus may hire outsourced service
providers to proceed or act on behalf of MyHaus or to support its operations.
In this regard, MyHaus may disclose your Personal Data to the outsourced service
providers, including but not limited to
(1) data science service providers;
(2) IT
and computer system service providers;
(3) digital agency organizers;
(4) call bcenter service providers;
(5) document storage service providers;
(6) media agencies;
(7) SMS service providers;
(8) blockchain
billing and payment service providers;
(9) outsourced TDA/KBIZZA;
(10) hospitals/infirmaries;
(11) insurance companies;
(12) survey companies; and
(13) incubators.
3.Business partners
MyHaus may
disclose your Personal Data to its business
partners, e.g., banks or
financial institutions, warehousing service providers, transportation and
logistics service providers, and the affiliates of Pruksa Holding Public
Company Limited, or other
agencies that cooperate in public relations and marketing
campaigns, such as membership
program, reward program, etc.
4.Independent advisors
MyHaus may
disclose Personal Data to its independent advisors in order for MyHaus operation to
comply with the purposes specified in this Policy and as required by the
applicable laws, including but not limited to (1)
project advisors;
(2) financial advisors;
(3) legal advisors;
(4) accounting advisors;
(5)credit repair advisors;
(6) information technology advisors;
(7) data analysis advisors;
(8) financial and investment advisors.
5.Government agencies
It may be necessary for MyHaus to disclose your Personal Data in order to comply with the laws, and regulations, or to cooperate with government agencies and state-owned enterprises. law enforcement agencies or any other person as MyHaus deems appropriate. The data
recipients may include but are not limited to the Department
of Land, the Department of Highway, the Revenue Department, the
Excise
Department, the Customs Department, the Department of Intellectual Property, the
Department of Business Development, District Offices, the Office of the
Securities and Exchange Commission,
the Anti-Money Laundering Office, the Office of the
National Anti-Corruption Commission, the Royal Thai
Police, and/or
other relevant government agencies or as
requested on a case-by-case basis.
6.Others
MyHaus may
disclose your Personal Data to other
persons or juristic persons for the purposes specified in this
Policy.
6.Cross Border Transfer of Personal Data
MyHaus may disclose your Personal Data to overseas data
recipients (e.g.,for cloud backups with servers located overseas, or to
brokers or sales representatives of MyHaus products) in
foreign countries). Such
destination countries may or may not have the same level of personal data
protection standards as those set forth in Thailand. Therefore, MyHaus will
take steps and measures to ensure the safe transfer of your Personal
Data and to ensure that the data recipients have
appropriate personal data protection standards or
whether there are other exceptions as required by the Personal Data Protection
Law.
7.Collection Period of Personal Data
MyHaus
will collect your Personal Data
for a period that is reasonable and necessary for the informed purposes or for a longer period as prescribed by the
Personal Data Protection Law, or a prescription period, a
period requested by you, and/or
a period prescribed by the relevant laws.
8.Security Measures of Personal Data
8.1. In order to prevent the loss,
destruction, alteration, alteration, use, disclosure or unauthorized or
unlawful access of Personal Data as required by applicable laws, MyHaus will
provide security measures for Personal Data which cover administrative
measures, technical measures, and physical measures, including but not limited
to the access control to Personal Data and storage and processing equipment of
Personal Data. Consideration shall be taken into the use and security; the determination
of permission or authorization of the user to access, disclose, and process Personal
Data; the management of user access; the determination of the user’s responsibilities to prevent unauthorized
access to Personal Data, disclosure, acknowledgment, duplication of Personal Data, or theft of Personal Data
storage and processing equipment; the arrangement of measures for traceability of
access, change, deletion, or transfer of Personal Data to be appropriate and in
accordance with the methods and media used in the collection, use, or disclosure
of Personal Data; as well as the identification or verification of the identity of persons who access or
use Personal Data in accordance with MyHaus’s Information Policy.
8.2. In the event of a breach of MyHaus
's security measures, which results in a Personal
Data breach or Personal Data leakage to the public, MyHaus will inform the data subject of such deficiency
as soon as possible, including notifying the public of a remedy plan for
damages from the breach or leakage of Personal Datadue to fault attributable to
MyHaus. MyHaus will not be responsible for
any damage arising from the use or disclosure of Personal Data to third
parties, including the negligence or inattention to log out from the system,
databases, or online social communication system of MyHaus, due to the action of
the data subject or other persons who
have received the consent of the data subject.
9.Amendment of this Policy
MyHaus reserves
the right to make any change, improvement, or revision of this Policy from time to time. Any revision to the Policy will be
announced or published on the Platform with the revision date specified. MyHaus may inform you in case of
material revision only.
You are advised to review this Policy
from time to time.
10.Cookies Policy
MyHaus uses cookies
to collect or remember user data until the browser is closed or until user
deletes or refuses the collection of cookies. If cookies are permitted, you will
find that it is more convenient to use the website as the cookies record data
of websites that You had visited or accessed. Data
collected by cookies will be used for statistical analysis and/or for other activities of MyHaus, and for the
improvement of its goods and services. For more details on how cookies collect and
use your Personal Data, please refer to Cookies Policy. Click here.
11.Right of Data Subject
Under the Personal
Data Protection Law, you, as a data subject, have the following rights:
11.1 Right to withdraw consent:
You have the right to withdraw the consent that you have previously provided
to MyHaus for the collection, use, or disclosure of your Personal Data at any time. However, your refusal or withdrawal
of consent may affect MyHaus’s performance of contractual or
legal obligations that MyHaus
has the duty to comply with. For
more details on the impacts that may occur, please contact MyHaus at the
contact channels provided in Clause 12.
11.2
Right to access and obtain a copy of Personal Data:
You have the right to obtain a copy of your Personal Data which is under the
responsibility of MyHaus
and the right to request MyHaus to disclose the
source of your Personal Data. For security purposes, MyHaus may request to verify the applicant’s
identity before providing Personal
Data upon request.
11.3 Right to rectify Personal Data:
You have the right to rectify your Personal Data in the event that your Personal
Data under MyHaus’s responsibilityis incomplete, incorrect, misleading,
or not updated.
11.4 Right to transfer Personal Data:
You have the right to obtain your Personal Data in electronic format and the right
to request MyHaus
to send or transfer your Personal Data to other data controllers
under the conditions prescribed by law.
11.5 Right to object:
You have the right to object to the collection, use, or disclosure of Personal Data in certain cases,such as direct marketing, under the conditions prescribed by law.
11.6 Right to suspend the use of Personal
Data:
You have the right to request MyHaus to suspend the use of your Personal
Data in some cases under the conditions prescribed by law.
11.7Right to delete Personal Data:
You have the right to request MyHaus to delete, destroy, or
anonymize your Personal Data under the conditions prescribed by law.
11.8 Right to lodge a complaint:
Youhave the right to lodge a complaint to the competent authority when you believe that the collection, use, and/or
disclosure of your Personal Data is unlawful or not in compliance with Personal
Data Protection Law. MyHaus
requests an opportunity to express concerns and/or complaints for clarification
and resolution before you contact relevant agencies.
The use of the
above rights of the data subject may be limited by law or other relevant
exceptions, which may result in the inability to comply with the data subject's
request. If so, MyHaus will inform you of the reasons for such a refusal.
12.Contact Channels
If you have any
questions or complaint, please contactCustomer Serviceat
MyHaus
Tech Co., Ltd.
No. 1177, Pearl
Bangkok Building, 9th Floor,Phahonyothin Road, Phayathai Sub-district, Phayathai
District, Bangkok
Email: myhaus@synergygrowth.co.th