World camMobile Privacy Policy
Effective Date:2022.03.20
Updated: 2022.03.30
Shenzhen Heqi Liansheng Technology Co.,Ltd and subsidiaries (“we”, “us”, “our”, “Shenzhen
Heqi Liansheng Technology Co.,Ltd”) are committed to protecting your
privacy. This Privacy Policy (“Policy”) describes our practices in connection
with information privacy on Personal Data we process through your individual
use of the following services, products, and related mobile applications
(collectively, the “Products”):
Confirm1: If
the App has integrated the ‘Try Now’ or other features representing non-login
(visitor mode), if yes, please refer to the following description and if no,
please delete then.
If you do not
want to provide your profile data when you start to use any of the Services,
you may use the App without login or creating an account, and you may still use
certain Shenzhen Heqi Liansheng Technology Co.,Ltd services, such as
searching and browsing any features on the Services. At this moment, we will
not collect Personal Data about account or profile, and the collected data will
be limited to those you have authorized to be collected for purpose of using
the additional functions of the App and/or the Smart Devices, as well as
corresponding usage information. However, if the Services you request or
purchase are based on your account, please go to the registration/login page
for guidance.
·World
cam Mobile
Application
Before you use
our Products, please carefully read through this Policy and understand our
purposes and practices of collection, processing of your Personal Data,
including how we use, store, share and transfer Personal Data. In the Policy
you will also find ways to execute your rights of access, update, delete or
protect your Personal Data.
When you accept
this Policy when you register with your Personal Data, or if you start to use
our Products and does not expressly object to the contents of this Policy, we
will consider that you fully understand and agree with this Policy. If you have
any question r regarding this Policy, please do not hesitate to contact us via:
Confirm2:please enter
the contact information of corporate customer privacy office or other
responsible party who deal with privacy matters.
Confirm3:
Whether the customer will OEM/customize the App to your customers. If yes,
please refer to the following description; if not, please delete then.
For other
branded mobile applications powered by Shenzhen Heqi Liansheng Technology Co.,Ltd,
our Clients control all the Personal Data collected through our Products. We
collect the information under the direction of our Clients and the processing
of such information shall be limited to the purpose of providing the service
for which our Clients has engaged us. If you are a customer of one of our
Clients and would no longer like to be contacted by one of our Clients that use
our service, please contact the Client that you interact with directly.
Definition
In this Policy,
Personal Data means information generated, collected, recorded and/or stored,
electronically or otherwise, that can be used to identify an individual or
reflect the activity of an individual, either from that information alone, or
from that information and other information we have access to about that
individual.
Personal
Sensitive Data includes personal biometric information, communication records
and contents, health information, transaction information, and precise location
information. When we collect Personal Sensitive Data from you, we will generate
an explicit notification for your consent before we collection personal
sensitive data about you.
Smart Devices
refers to those computing devices produced or manufactured by hardware
manufacturers, with human-machine interface and the ability to transmit data
that connect wirelessly to a network, including: smart home appliances, smart
wearable devices, smart air cleaning devices, etc.
Apps refers to
those mobile applications developed by Shenzhen Heqi Liansheng Technology
Co.,Ltd that provide end users remote control to Smart Devices and with the
ability to connect to the supplier IoT Platform.
What Personal Data do we collect
In order to
provide our services to you, we will ask you to provide necessary Personal Data
that is required to provide those services. If you do not provide your Personal
Data, we may not be able to provide you with our products or services.
1.Information You Voluntarily Provide Us
·Account or
Profile Data: When you register an account with us, we may collect your
name and contact details, such as your email address, phone number, user name,
and login credentials. During your interaction with our Products, we may
further collect your nickname, profile picture, country code, language preference
or time zone information into your account.
Confirm4:
Determine whether the account registration/login is integrated with a
third-party account system, such as WeChat or Facebook. If yes, please refer to
the following description; if not, please delete then.
If you
authorize login to the Products with a third party account, we will obtain from
such third party your account information (such as portrait, nickname, region,
gender, etc.) which may be bound with your Shenzhen Heqi Liansheng
Technology Co.,Ltd account for quick login. We will ensure compliance
with applicable data protection laws and regulations, as well as agreements,
policies or documentations agreed with such third party regarding sharing
personal information, in processing your Personal Data.
·Feedback:
When using feedback and suggestion features in our Products, we will collect
your email address, mobile phone number and your feedback content to address
your problems and solve device failures on a timely basis.
·Information
based on additional functions: In order to offer you with more convenient
and higher-quality Services with optimized user experiences, we may collect and
use certain information if you consent to use additional functions in the App.
Please note, if you do not provide such information, you may continue to use
basic Services of the App and connected Smart Devices, but certain features
based on these additional functions may not be available. These additional
functions may include:
1)Additional
functions based on location information:
When you enable
the location-based functions through permission settings on your mobile device,
we will collect and process your location information to enable these
functions, such as pairing with your Smart Devices. Also, we may collect
information about your real-time precise or non-precise geo-location when you
use certain Smart Devices or the Services, such as robot cleaner and weather
service.
Based on your
consent, when you enable the geo-fence feature, your location information will
be generated and shared with Google Maps services. Please note that Google has
corresponding data protection measures, which you may refer to Google Data
Protection Terms for more details: https://privacy.google.com/businesses/gdprservices/.
You may reject such use of your location information by managing the permission
settings in the Services, upon which we will cease to collect and use your
location information.
2)Additional
services based on camera:
You may use the
camera to scan the code by turning on the camera permission to pair with a
Smart Device, take video, etc. Please be aware that even if you have agreed to
enable the camera permission, we will only obtain information when you actively
use the camera for scanning codes, video recording, etc.
3)Additional
services for accessing and uploading pictures/videos based on photo albums
(picture library/video library):
You can use
this function to upload your photos/pictures/videos after turning on the photo
album permission, so as to realize functions such as changing the avatar,
reporting device usage problems by providing photo proofs, etc.. When you use
the photos and other functions, we will not recognize this information; but
when you report a device usage problem, we may use the photos/pictures you
upload to locate your problem.
4)Additional
services related to microphone-based service:
You can use the
microphone to send voice information after turning on the microphone
permission, such as shooting videos, waking up the voice assistant, etc. For
these functions, we will collect your voice information to recognize your
command. Please be aware that even if you have agreed to enable the microphone
permission, we will only obtain voice information through the microphone when
you voluntarily activate the microphone in the App.
5)Additional
services based on storage permissions:
The purpose is
to ensure the stable operation of the App by utilizing the storage permission.
After you give or indicate the permission to read/write your mobile device’s
storage, we will access pictures, files, crash log information and other
necessary information from your mobile device’s storage to provide you with
functions, such as information publications, or record the crash log
information locally.
Please note
that if you turn on any permission, you authorize us to collect and use
relevant personal information to provide you with corresponding Services. Once
you turn off any permission, we will take it as canceling the authorization,
and we will no longer continue to collect Personal Data based on the
corresponding permissions, and the related functions may be terminated.
However, your decision to turn off the permission will not affect the previous
collection and use of information based on your authorization.
2.Information We Collect Automatically
·Device
Information: When you interact with our Product, we automatically collect
device information, such as the MAC address of your devices, IP address,
wireless connectioninformation, operating system type and version, application
version number, push notification identifier, log files, and mobile network
information.
·Usage Data:
During your interaction with our Sites and Services, we automatically collect
usage data relating to visits, clicks, downloads, messages sent/received, and
other usage of our Sites and Services.
·Log
Information: When you use our app, the system and exception log may be
uploaded.
Please note
that one cannot identify a specific individual by using Device Information or
Log Information alone. However, if these types of non-personal information,
combined with other information , may be used to identify a specific
individual, such non-personal information will be treated as Personal Data.
Unless we have obtained your consent or unless otherwise provided by data
protection laws and regulations, we will anonymize and desensitize such
non-personal information.
·Location
Information: When you enable location-based functions through permission
settings on your mobile device, we will collect and process your location
information to enable certain functions, such as pairing with your Smart
Devices. Also, we may collect information about your real-time precise or
non-precise geo-location when you use our specific Products or Services, such
as Please enter the product name.
Based on your
consent, when you enable the geo-fence feature on the Products, your location
information will be generated and shared with Google Map services. Please note
that Google has corresponding data protection measures, which you may refer to
Google Data Protection Terms for more details:
https://privacy.google.com/businesses/gdprservices/. You may reject such use of
your location information by managing the permission settings in the Products,
upon which we will cease to collect and use your location information.
3.Smart Devices Related Information:
·Basic
Information of Smart Devices: When you connect your Smart Devices with our
Products or Services, we may collect basic information about your Smart Devices
such as device name, device ID, online status, activation time, firmware
version, and upgrade information.
·Information
Reported by Smart Devices: Depending on the different Smart Devices you
elect to connect with our Products or Services, we may collect different
information reported by your Smart Devices. For example, Please enter
information about the smart device report.
·Confirm 5.1:
If the product involves sensitive personal information, such as health
products, please be sure to explain it in the privacy policy. For example:
smart scales or fitness trackers may report your height, weight, body fat
content (BFM) , Body mass index (BMI) and skeletal muscle content (SMM);
Confirm5.2
(depending on the 5.1): Whether integrated third-party health analysis
functions, such as Apple Health, Google Health, etc., if so, please refer to
the following description; if not, you can delete then:
Purposes and legal basis for processing Personal Data
The purpose for
which we may process information about you are as follows:
·Provide You
Services: We process your account and profile data, device information,
usage data, location information, and Smart Device related information to
provide you with our Products and Services that you have requested or
purchased. The legal basis for this processing is to perform our contract with
you according to our Terms of Use.,
·Improve Our
Services: We process your device information, usage data, location
information and Smart Device related information to ensure the functions and
safety of our Products, to develop and improve our Products and Services, to
analyze the efficiency of our operations, and to prevent and trace fraudulent
or inappropriate usage. The legal basis for this processing is to perform our contract with
you according to our Terms of Use.
·Non-marketing
Communication: We process your Personal Data to send you important
information regarding the Services, changes to our terms, conditions, and
policies and/or other administrative information. At the same time, we will
also send you notifications related to the services you have purchased, such as
alert services. You can check the [App Notification] in the App to manage these
communications. When you decide not to enable the Notifications function, we
will no longer process your information for such purpose. The legal basis for
this processing is to perform our contract with you according to our Terms of
Use.
·Marketing
Communication: We may process your Personal Data to provide marketing and
promotional materials to you on the Services. If we do so, each communication
we send you will contain instructions permitting you to opt-out of receiving
future communications of that nature. If you do not agree to the company
namesending you marketing
communications, you may opt out when you enter the App, or by changing your
preferences in [Privacy Settings] of the App. The legal basis for this
processing is your consent..
·Personalization:
We may process your account and profile data, usage data, device information to
personalize product design and to provide you with services tailored for you,
such as recommending and displaying information and advertisements regarding
products suited to you, and to invite you to participate in surveys relating to
your use of the Services. If you do not allow us to process your Personal Data
for personalization, you may opt out when you enter the App, or by changing
your preferences in [Privacy Settings] in the App. The legal basis for this
processing is your consent.
·Legal
Compliance: We may process your Personal Data as we believe to be necessary
or appropriate: (a) to comply with applicable laws and regulations; (b) to
comply with legal process; (c) to respond to requests from public and
government authorities (d) to enforce our terms and conditions; (e) to protect
our operations, business and systems; (f) to protect our rights, privacy,
safety or property, and/or that of other users, including you; and (g) to allow
us to pursue available remedies or limit the damages that we may sustain.
If there is any
change in the purposes for processing your personal data, we will inform such
change to you via email and/or a prominent notice on our website of such
changes of purposes, and choices you may have regarding your Personal Data.
Who do we Share Personal Data with?
At Shenzhen
Heqi Liansheng Technology Co.,Ltd, we only share Personal Data in ways that
we tell you about. We may share your Personal Data with the following
recipients:
·To our
third-party service providers who perform certain business-related functions
for us, such as website hosting, data analysis, payment and credit card
processing, infrastructure provision, IT services, customer support service,
e-mail delivery services, and other similar services to enable them to provide
services to us.
·To our
customers and other business partners who provide you, directly or indirectly,
with your Smart Devices, and/or networks and systems through which you access
and use our Sites and Services.
·To an
affiliate or other third party in the event of any reorganization, merger,
sale, joint venture, assignment, transfer or other disposition of all or any
portion of our business, assets or stock (including without limitation in
connection with any bankruptcy or similar proceedings). In such an event, you
will be notified via email and/or a prominent notice on our website of any
change in ownership, incompatible new uses of your Personal Data, and choices
you may have regarding your Personal Data.
·As we believe
to be necessary or appropriate: (a) to comply with applicable laws and regulations;
(b) to comply with legal process; (c) to respond to requests from public and
government authorities, including public and government authorities outside
your country of residence; (d) to enforce our terms and conditions; (e) to
protect our operations, business and systems; (f) to protect our rights,
privacy, safety or property, and/or that of other users, including you; and (g)
to allow us to pursue available remedies or limit the damages that we may
sustain.
·To
subsidiaries or affiliates within our corporate family, to carry out regular
business activities.
Except for the
third parties described above, to third parties only with your consent.
International Transfer of Information Collected
Shenzhen Heqi
Liansheng Technology Co.,Ltd will comply with applicable data localization requirements in
corresponding jurisdictions with respect to storage of data. To facilitate our
operation, we may transfer, store and process your Personal Data in
jurisdictions other than where you live. Laws in these countries may differ
from the laws applicable to your country of residence. When we do so, we will
ensure that an adequate level of protection is provided for the information by
using one or more of the following approaches:
lAgreement on
the basis of approved EU standard contractual clauses per GDPR Art. 46. For
more information,
see https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en.
If you would
like further detail on the safeguards we have in place, you can contact us
directly as described in this Privacy Policy.
Your Rights Relating to Your Personal Data
We respect your
rights and control over your Personal Data. You may exercise any of the
following rights:
Confirm6:
please provide at least 2 approaches for individual user executing their
privacy rights, for instance, via the privacy office email address; snryjw@126.com, or via the route of Feedback
imbedded in the App: Me&rt;Personal Center&rt;Account and
Security&rt;, etc.
You do not have
to pay a fee and we will aim to respond you within 30 days. If you decide to
email us, in your request, please make clear what information you would like to
have changed, whether you would like to have your Personal Data deleted from
our database or otherwise let us know what limitations you would like to put on
our use of your Personal Data. Please note that we may ask you to verify your
identity before taking further action on your request, for security purposes.
You may:
·Request access
to the Personal Data that we process about you;
·Request that
we correct inaccurate or incomplete Personal Data about you;
·Request
deletion of Personal Data about you;
·Request
restrictions, temporarily or permanently, on our processing of some or all
Personal Data about you;
·Request
transfer of Personal Data to you or a third party where we process the data
based on your consent or a contract with you, and where our processing is
automated; and
·Opt-out or
object to our use of Personal Data about you where our use is based on your
consent or our legitimate interests.
•Withdrawal of
consent: We will exercise your privacy right to withdraw consent through the
following approaches:
1) For privacy
permissions acquired through device system settings, your consent can be
withdrawn by changing device permissions, including location, camera, photo
album (picture library/video library), microphone, Bluetooth settings,
notifications and other related functions;
2) In the
marketing communications that you agree to, the information we send to you
contains instructions that allow you to withdraw your consent in accordance
with the “unsubscribe” method described in the information;
3) Unbind the
Smart Device through the app, and the information related to the Smart Device
will not be collected;
4) By using
product with the visitor mode, we will not collect any personal data about you;
When you
withdraw your consent or authorization, we may not be able to continue to
provide you with the products or services correspondingly. However, your
withdrawal of your consent or authorization will not affect the processing of
personal information based on your consent before the withdrawal.
Confirm7: if
the App enables the account deletion/termination, please fill out the route in
the App to delete/terminate the account.
Security
We use
commercially reasonable physical, administrative, and technical safeguards to
preserve the integrity and security of your Personal Data. Shenzhen Heqi
Liansheng Technology Co.,Ltd provides various security strategies to
effectively ensure data security of user and device. As for device access, Shenzhen
Heqi Liansheng Technology Co.,Ltd proprietary algorithms are employed
to ensure data isolation, access authentication, applying for authorization. As
for data communication, communication using security algorithms and
transmission encryption protocols and commercial level information
encryption transmission based on dynamic keys are supported. As for data processing,
strict data filtering and validation and complete data audit are applied. As
for data storage, all confidential information of users will be safely
encrypted for storage. If you have reason to believe that your interaction with
us is no longer secure (for example, if you feel that the security of any
account you might have with us has been compromised), you could immediately
notify us of the problem by emailing snryjw@126.com. Data Retention
We process your
Personal Data for the minimum period necessary for the purposes set out in this
Privacy Policy, unless there is a specific legal requirement for us to keep the
data for a longer retention period. We determine the appropriate retention
period based on the amount, nature, and sensitivity of your Personal Data, and
after the retention period ends, we will destruct your Personal Data. When we
are unable to do so for technical reasons, we will ensure that appropriate
measures are put in place to prevent any further such use of your Personal
Data.
Children’s Privacy
Protecting the
privacy of young children is especially important to us. The Services are not
directed to individuals under the age of thirteen (13)(or such other age
provided by applicable law in your country/region of residence), and we request
that these individuals do not provide any Personal Data to us. We do not
knowingly collect Personal Data from anyone under the age of thirteen (13)
unless we first obtain permission from that child’s parent or legal guardian.
If we become aware that we have collected Personal Data from anyone under the
age of thirteen (13) without permission from that child’s parent or legal
guardian, we will take steps to remove that information.
Changes to this Privacy Policy
We may update this
Privacy Policy to reflect changes to our information practices. If we make any
material changes we will notify you by email (send to the e-mail address
specified in your account) or by means of a notice in the mobile applications
prior to the change becoming effective. We encourage you to periodically review
this page for the latest information on our privacy practices.
Contact Us
If you have any
questions about our practices or this Privacy Policy, please contact us as
follows:
Shenzhen Heqi Liansheng Technology Co.,Ltd
Postal Mailing
Address: On floor 7, building 4, Sara, Longgang District, five Peace
Avenue, Shenzhen City