PRIVACY POLICY – LUMINI SOLUÇÕES EM ILUMINAÇÃO
Last update: 2021-08-23
Lumini Soluções em Iluminação LTDA. (“us”, “ours”, “LUMINI”) is committed to protect your privacy and personal data. This document describes our practices related to the privacy of personal data processed throughout the apps, products and services listed below:
App Mobile Lumini Connect
In this privacy policy:
“Personal Data”: information that, by itself, can be used to identify an individual.
“Smart Devices” refers to those non-standard computing devices, produced or manufactured by hardware manufacturers with a human-machine interface and the ability to transmit data that connect wirelessly to a network, including: smart home appliances, portable devices smart, etc.
“Apps”: mobile apps developed by Lumini that provides remote control to end users of the smart devices with the ability to connect to the Lumini Connect platforms other mobile apps with the brand technology Lumini, our clients can control all personal data collected throughout our products. We collect information by demand of our clients and the processing of this information its limited in connection with the provision of our services. If you are a client of one of our clients and have a request about your personal data, contact the Client responsible for the service, product or device you are using.
PERSONAL DATA PROCESSED
To provide our services, we will ask you to provide us your Personal Data. The Personal Data processed are essential to the providing of our services and products.
1.Information provided by you:
a.Information from your login and profile: when you create a new account with us, we may collect your e-mail address, phone number, user name and access credentials. During your interaction with our products we can collect your name, profile image, country code, your language preferences and information of your time zone.
b.Feedback: when using the feedback resources and suggestions of new products we will collect your e-mail address, phone number and the content of your feedback to provide you with a resolution of eventual problems and bugs of the device.
2.Information collected automatically:
a.Device information: when you interact with our Product, we collect automatically information of the device you are using such as MAC address, IP address, wireless information, type and version of the operational system, number of the app’s version, push notifications, register archives and information of the mobile network.
b.Use information: during your interaction with our websites and services, we collect automatically information of use such as visits, clicks, downloads, messages sent and received, and other use of our websites and services.
c.Register information: when you use our app, register archives can be object of upload.
d.Location information: we can collect information about your geolocation in real time when you access specific products and services, app Lumini Connect and luminaires with the smart technology.
3.Information related to Smart Devices:
a.Basic information of Smart Devices: when you connect your Smart Devices to our products and services, we can collect basic information such as: device name, device’s ID, online status, time of activation, firmware version and update information.
b.Information related to the Smart Device: depending on the different types of Smart Devices you choose to connect to our products and services we can collect different information related to your Smart Device.
PURPOSES AND LEGAL BASIS FOR PROCESSING PERSONAL DATA
The purposes for processing your personal data are:
1.To provide services: we process your data from your account and profile, information of use, geolocation and information related to Smart Devices to provide our products and services to the buyer or solicitor. The legal basis for this processing is the “execution of contract” according to the Terms of Use.
2.To better provide our services: we process information of your device and use, geolocation and Smart Device’s information, to guarantee that the functions and security of our products, to developed and improve our services and products, to analyze the efficiency of our operations and prevent as well as track inappropriate and fake data. The legal basis for this processing is the “execution of contract” according to the Terms of Use.
3.Communication not related to marketing: we process your personal data to send important information about Services, alterations of our terms, conditions and policies and other administrative information. Considering that this information can be important to you and the providing of our services, you cannot cancel the receiving of such communications. The legal basis for this processing is the “execution of contract” according to the Terms of Use.
4.Communication related to marketing: we can process your personal data to provide marketing material and promotions about our services and products. When this type of communication is made, you will be able to provide us with instructionsnot to receive future communications of this nature. The legal basis for this processing is your consent.
5.Personalization: we can process data from your login and profile, data of use, information from the device to personalize the design of the product and services personalized by you, as well as recommend and exhibit information and adds related to the products that better suits your, and invite you to participate in surveys about our products. The legal basis for this processing is your consent.
6.Legal compliance: we can process your personal data to: a. comply with laws and regulations; b. comply with due legal process; c. respond to public and government authorities requests; d. comply with our terms and conditions; e. protect our operations, business and systems; f. protect our rights, privacy, security as well as your and our clients’ rights, privacy and security; g. to search for solutions and limit damages that we can suffer.
SHARING OF PERSONAL DATA:
LUMINI only share Personal Data for the purposes informed below:
1.With outsource service providers who perform functions related to business such as website hosting, data analysis, payment and credit card processing, infrastructure, information technology, customer service, e-mail services and other services provided to better offer our services.
2.With our clients and other business partners who provide, direct or indirectly, your Mobile Services and/or networks and systems through which you access and use our services.
3.With partners or other third parties in case of reorganization, merger, selling, joint venture, attribution, transfer or divestiture, or any part of our business, assets and stocks (including, without limitation, any relations with bankruptcy or procedure). In this case you will be notified via e-mail and/or a prominent notice in our website about any alteration in the propriety, new uses incompatible with your personal data and choices you may have in relation to Personal Data.
4.When we understand it is needed or appropriate: a. to follow legal obligations and regulations; b. to follow due legal process; c. to respond to solicitations from public and governmental authorities out of your country of residence; d. to comply with terms and conditions; e. to protect our operations, business and systems; f. to protect our rights, privacy, security and propriety, as well as your and our clients’ rights, privacy and security; and g. to look for solutions or limit damages.
5.With subsidiaries companies or affiliates within our group, to regular commercial activities.
6.With other parties, not listed above, only with your consent.
INTERNATIONAL SHARING OF PERSONAL DATA
To facilitate our operation, we may transfer, storage or process your Personal Data in another jurisdiction other than your country of residence.
YOUR RIGHTS REGARDING YOUR PERSONAL DATA
We respect your rights and control of your personal data. You can adjust your preferences in the app:
Profile &rt; Configurations &rt; Account and Security
You do not need to pay a fee and we will respond to your request up to 15 days. If you decide to send us an e-mail, we ask you to specify the information you would like to alter or any other action you may want to take regarding your personal data.
We may ask you to confirm your identity for security of information purposes.
You can ask to:
1.Access the personal data we have about you;
2.Correct imprecise or incomplete data about you;
3.Delete your personal data when collected based on you consent;
4.Anonymize, block or delete unnecessary or excessive data process violating the Brazilian Data Protection Law.
SECURITY
We use reasonable physical, administrative and technical protections to preserve the integrity and security of your personal data. LUMINI provides strategies of security to effectively guarantee the security of data from the user and the device.
Regarding the device access, the algorithms propriety of LUMINI are made to guarantee the isolation of data, authentication of access and authorization.
Regardingdata communication, communications that use security algorithms and transmission cryptographyand transmission of commercial level encrypted information based on dynamic keys are supported.
Regarding data processing, filters and data validation are applied as well as full data audit.
Regarding data storage , all user confidential information is encrypted with storage security.
If you have any motive to believe that your interaction with us is not secure, please inform us immediately about the problem by sending an e-mail to privacidade@lumini.com.br
WITHHOLDING OF DATA
We will process your personal data for the minimum period of time necessary to fulfil the purposes established in this Privacy Policy, unless a specific legalobligation to storage your data for a longer period of time is in place. We determined an appropriate period based on the volume, nature and sensibility of your personal data and, after the period of withholding ends, your data will be destroyed. If we are not capable of destroying for technical reasons, we assure you that appropriate measures will be taken to avoid any later use of your personal data.
CHANGES IN THIS PRIVACY POLICY
We can update this Privacy Policy to reflect changes in our information practices. If we alter materials, we will notify you by e-mail or through a notice in the mobile apps before the changes come into force. We ask you to periodically check this page to obtain the current information on our practices regarding privacy.
CONTACT US
If you have any doubts about our practices or this privacy policy, please contact us at:
Lumini Soluções em Iluminação Ltda.
Address: R. Ferreira Viana, 716 - Vila Socorro, São Paulo - SP, 04761-010