Privacy Policy

Effective date: March 20, 2024

Last updated: March 20, 2024

Beijing Vision High-tech Intelligent Technology Co., LTD. (hereinafter collectively referred to as "We") is committed to protecting your personal privacy. This Privacy Policy (the "Policy") describes how we process personal data and protect the privacy of information during your use of the following services, products and related mobile applications (collectively, the "Products").

Smart TV whole house smart application

When you interact with our products, please be sure to read this Privacy Policy carefully and understand the purposes and security measures we collect and process your personal data, including how we use, store, share and transfer personal data. In this Policy, you may enforce your privacy rights, access rights, deletion rights, etc. with respect to personal data through our instructions.

When you agree to this Privacy Policy, or begin or continue to use our products or services in an appropriate manner, and do not contact us by appropriate means to express a contrary opinion, we will consider that you have fully understood and agreed to this Policy. If you have any questions, comments, suggestions or complaints during the reading process, please contact us through the following contact information: For example, the email address of the Privacy Office is zhitv13651222555@163.com. For the mobile applications of other brands supported by Beijing Vision High-tech Intelligent Technology Co., LTD., it will be up to our customers to decide what personal information they want to collect through our products, so this privacy policy does not apply to the principles of other brands collecting or processing personal information. We collect information at the request of our customers, and the processing of such information is limited to providing the services agreed upon by our customers. If you are a user of one of our customers and you do not wish to be contacted by a customer using our services, please contact the customer directly and inform them of your request.

definition

Personal Information: Information recorded electronically or otherwise that can be used alone or in combination with other information to identify an individual or to reflect the activities of a particular individual.

Sensitive personal information: including personal biometric data, communication records and contents, health information, transaction information, and precise location information. When we provide you with a specific product or service that involves the collection of sensitive personal data, we will obtain your consent before collecting sensitive personal data about you through a prominent and explicit notice.

Smart device: refers to the hardware manufacturer produced or manufactured, has a human-machine interface and can transmit information through a wireless network of non-standard computing devices, including smart household appliances, smart wearable devices, smart air purification equipment, etc.

Beijing Vision High-tech Intelligent Technology Co., Ltd. provides mobile applications that help end users remotely control smart devices and connect to the vendor's Internet of Things (IoT) platform

What personal information we collect

In order to provide you with our services, we will ask you to provide the personal data necessary for such services. If you do not provide personal data, we cannot provide you with the corresponding products or services.

1. Information you voluntarily provide to us

Account or Profile Data: When you register or log into our account, we collect your account number and contact information, such as your email address, phone number, username and login credentials. During your interaction with our products, we may further collect nickname, profile picture, country code, language preference or time zone information from your account.

Customer confirmation: Determine whether the account registration/login is integrated with a third-party account system, such as wechat, facebook. If so, please refer to the following description; If no, delete the following description.

If you choose to authorize the use of a third party account login, we will obtain your shared account information (such as profile picture, nickname, region, gender and other information) from the third party and bind it to the Beijing Vision High-tech Intelligent Technology Co., Ltd. account for quick login, we will follow the agreement with the third party, As well as the terms of sharing personal information in the privacy policy published by third parties, using your personal information in compliance with relevant regulations.

Feedback: When you use the feedback and suggestion feature in our products, we collect your email address, mobile phone number and feedback content in order to deal with your questions and equipment failures in a timely manner.

At the same time, depending on different application products and services, Beijing Vision High-tech Intelligent Technology Co., Ltd. will collect the corresponding and necessary personal information in order to provide you with products and services.

Information collected based on additional features provided

In order to provide you with more convenient and better quality products and/or services in an effort to improve your experience, we will collect and use your personal information in the following additional services provided to you. If you do not provide this information, it will not affect your use of the basic services of "SmartTV", but you will not be able to obtain the user experience brought by these additional services. These additional services include:

1) Additional services based on location information:

When you turn on the location function of your mobile device through the system authorization and use the location-based services, we will collect and use your location information so that you can use the "smart TV whole House Smart" and smart devices for networking. And when you use our specific products or services (such as weather services), we collect real-time precise or imprecise geolocation information about you based on your consent. You can disable location services in your mobile device's system to stop our collection of your location information.

2) Additional services based on camera/camera:

You can use this function to scan code after enabling camera/camera permissions to add your purchased device, shoot video and other functions. Please be aware that even if you have agreed to enable the camera/camera permissions, we will only obtain information when you actively scan, shoot, etc., use the camera/camera.

3) Additional services for photo/video access and upload based on photo album (photo library/video library) :

You can use this function to upload your photos/pictures/videos after enabling the album permission, so as to replace the profile picture and provide proof of device usage problems. When you use features such as avatars, we will not recognize this information; However, when you report a device usage problem, we will locate your problem through the photos/pictures you upload.

4) Additional services related to microphone-based voice technology:

After enabling the microphone permission, you can use the microphone to achieve voice functions, such as shooting videos, waking up the voice assistant, etc. In these functions, we will collect your voice information to identify your command needs. Please be aware that even if you have agreed to enable microphone rights, we will only obtain voice information through the microphone when you actively click the microphone icon in the App or record a video.

5) Additional services based on storage permissions:

We ask you to obtain this permission for the purpose of ensuring the stable operation of the client. After you enable us to read/write the permission of your device storage, we will read or write pictures, files, crash log information and other necessary information from your device storage space to provide you with information publishing or local recording of crash log information and other functions.

You understand and agree that the above additional Services require you to enable access to your location information (geolocation), camera (camera), album (photo gallery), microphone (voice), address book, calendar and/or phone status in your device in order to do soPermission relates to the collection and use of information. You can view the status of these permissions item by item in your device Settings, and you can decide whether these permissions are on or off at any time.

Please note that if you turn on any permission, you authorize us to collect and use relevant personal information to provide you with the corresponding services. If you turn off any permission, you cancel the authorization. We will no longer collect and use relevant personal information based on the corresponding permission, and we will not be able to provide you with the corresponding services. However, your decision to turn off permissions will not affect the collection and use of information previously conducted under your authorization.

2. Information we collect automatically

Device information: When you interact with our products, in order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and ensure the security of your account, we will automatically collect device information, device model, operating system, and device hardware serial number (refers to a string compiled into the device by the device manufacturer). As a device unique identifier), Android ID, login IP address, wireless connection information, operating system type and version, application version number, push notification identifier, log file, and mobile network information.

Usage Data: During your interaction with our website and services, we automatically collect usage data related to visiting, clicking, downloading, sending/receiving messages and other use of our Website and services.

Log information: When you use our application, system and exception logs are uploaded, including your IP address, language used, operating system version, date or time of access, etc.

Please note that individual device information and service log information cannot identify a specific natural person. If we use such non-personal information in combination with other information to identify a specific natural person, or use it in combination with personal information, during the period of combined use, such non-personal information will be regarded as personal information, unless authorized by you or otherwise provided by laws and regulations, we will anonymize and de-identify such information.

Location information: When you enable the location function of your mobile device through system authorization and use location-based services, we will collect and use your location information so that you can use the smart TV whole House smart application to connect to the smart device. And when you use certain of our products or services (such as current outdoor environment information), based on your consent, we may collect real-time accurate or imprecise geolocation information about you. You can disable location services in your mobile device's system to stop our collection of your location information.

3, smart device related information:

Basic Smart Device information: When you use a smart device connected to our products or services, we collect basic information about the smart device, such as device name, device ID, online status, activation time, firmware version and upgrade information.

Information about smart device reports: We collect information about your smart device reports based on the different smart devices you choose to connect to our products or services. For example, a smart scale or fitness tracker will report your height, weight, body fat content (BFM), body mass index (BMI), and skeletal muscle content (SMM); .

Please note that when you voluntarily agree to connect the Smart App with the Apple Health App, we will share your measurement data with Apple Health (including only your BMI, height, weight and body fat % data). The data is shared solely for the purpose of measuring and analyzing health-related indicators that are relevant to you and will never be disclosed to other third parties. You can turn off the Smart TV Whole House Smart App's authorized connection to Apple Health at any time by managing HealthKit Settings page.

Purposes and legal basis for processing personal data

We process your information for the following purposes:

Providing services to you: We process your account and profile data, device information, usage data, location information, and smart device-related information to provide the products and services you request or purchase. The legal basis for such processing is the performance of our contract with you in accordance with our terms of use.

Improving our services: We process your device information, usage data, location information and smart device-related information to ensure the functionality and security of our products, to develop and improve our products and services, to analyze the efficiency of our operations, and to prevent and track fraud or improper use. The legal basis for such processing is the performance of our contract with you in accordance with our terms of use.

Non-marketing communications: We process your personal information for the purpose of sending you important information relating to changes to the Services, terms/conditions and policies and/or other administrative information. At the same time, we will also send you notifications related to your purchase of services, such as alarm services. You can check whether you want to receive such message communication by entering the information about [push notification] ([I] - [Settings] - [App Message Notification]) in the App name. When you choose to turn off push notification, we will no longer push such information to you. The legal basis for such processing is the performance of our contract with you in accordance with our terms of use.

Data analysis: In order to analyze the use of the products we provide and improve your user experience, we will analyze the data you provide and report, timely check your problems in the process of using the products, analyze the products or use scenarios related to you so that you can better enjoy the convenience brought by our products. If you do not agree to our analysis of your data, you can turn off your selection by entering the Privacy Settings ([My] - [Settings] - [Privacy Settings] - [Data Analysis]) of the App name. The legal basis for such processing is based on your consent.

Personalized Push Services: We process your account and profile information, usage information, and device information in order to design personalized products and provide you with tailored services (such as recommending and displaying product information and advertisements suitable for you), as well as inviting you to participate in user surveys of the products you use. If you do not agree that Beijing Vision High-tech Intelligent Technology Co., Ltd. processes your personal information in order to obtain personalized services, you can turn off your selection in the privacy Settings ([I] - [Setting button] - [Privacy Settings] - [Personalized Push Service]) of ZhiTV Whole House Intelligent. The legal basis for such processing is based on your consent.

Compliance: We process your personal data where we consider it necessary or appropriate to:

(a) Compliance with applicable laws and regulations;

(b) Compliance with legal process;

(d) Compliance with our Terms and conditions;

(e) to protect our operations, business and systems;

(f) protect the rights, privacy, safety, or property of us and/or other users, including you; and

(g) To pursue available remedies or limit the damages we are required to provide.

We also use the personal information we collect from you in other ways, providing specific notice at the time of collection and obtaining your consent as required by applicable law. In the event of any change in the purposes for which your personal information is processed, we will notify you of such changes by email and/or a prominent notice on our website and inform you of your choices regarding your personal information.

With whom do we share your personal data?

Beijing Vision High-tech Intelligent Technology Co., Ltd. only shares your personal data in a way that you know. We share your personal data with the following participants:

 Disclose your personal data to third party service providers who provide certain business-related services to us, such as website hosting, data analytics, payment and credit card processing, infrastructure provision, IT services, customer support services, email delivery services and other similar services, in order to ensure that they are able to provide services to us.

 Discloses your personal data to customers and other business partners who directly or indirectly provide you with smart devices and/or the networks and systems that you use to access and use our websites and services.

 Disclosure of your personal data to affiliates or other third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or part of our business, assets or shares (including, without limitation, in connection with any insolvency or similar proceedings). In this case, you will receive clear notice via email and/or our website of the change of ownership, incompatibility of new ways of using your personal data and the choice of your personal data.

 Where we deem it necessary or appropriate:

(a) Compliance with applicable laws and regulations;

(b) Compliance with legal process;

(c) responding to requests from public bodies and government authorities, including those outside your country of residence;

(d) Compliance with our Terms and conditions;

(e) to protect our operations, business and systems;

(f) protect the rights, privacy, safety, or property of us and/or other users, including you; and

(g) To pursue available remedies or limit the damages we are required to provide.

 Disclose your personal data to subsidiaries or affiliates of the company to carry out business activities on a regular basis.

 We only disclose your personal data to third parties, other than those mentioned above, with your consent.

We will share necessary data with third parties through application program interface (API) and software tool development kit (SDK). Different versions of third-party SDKS will be different, generally including the SDKS used by smart TV whole house intelligent, such as third-party account login class, sharing class, map navigation class, vendor push class, statistics class, etc. We carry out strict security checks on third parties and agree on data protection measures.

The third party SDK we access mainly serves the needs of you and other users, so we will adjust the third party SDK we access when meeting new service requirements and business function changes. We will provide you with the latest information about access to third party SDKS in a timely manner in this note.

Beijing Vision High-tech Intelligent Technology Co., Ltd. access to the third party SDK as follows (based on whether you use the following three services to determine personal data collection) :

Function Modules and Services Third Party Name Personal Information Collection Details Privacy Policy Address

Third-party account Login QQ Third-party account login mobile device general information, mobile device usage information, IP address, MAC address https://privacy.qq.com/

The third party bank account login WeChat third-party login routine information, mobile and mobile devices using information, IP address, MAC address, https://weixin.qq.com/cgi-bin/readtemplate?spm=a1zaa.8153814.0.0.67abe7a3 ddAz0R&lang=zh_CN&t=weixin_agreement&s=privacy

Xiaomi message push service your IMEI/OAID (for Android Q and above), IMEI MD5/MEIDMD5, Android ID, VAID, AAID, as well as your MID (for MIUI system), device model and other information. https://dev.mi.com/console/doc/detail?pId=1822

Push notification Huawei message push service You can specify your ID, application ID, application package name, and server public IP address.

If you create a push task on the AppGallery Connect website, So huawei push the frequency of usage of each function, task name, message content and range of push (application Token, or topic name, or the audience group name) will be we collect information https://developer.huawei.com/consumer/cn/doc/development/ HMSCore-Guides-V5/privacy-statement-0000001050042021-V5

Push notification OPPO message push service Your device related information (such as IMEI Number, Serial Number, IMSI, User ID, Android ID, Google Advertising ID, mobile phone Region setting, device model, mobile phone battery, etc.) Mobile operating system version and language), application information using push service (such as APP package name and version number, running status), push SDK version number, network-related information (such as IP or domain name connection result, current network type), message sending result, notification bar status (such as notification bar permission, user click behavior), lock screen status (such as whether the screen is locked or not). Whether to allow the lock screen through https://open.oppomobile.com/wiki/doc#id=10288

Push notification function VIVO message push service device and application information: This includes operating system version numbers, application information, device identifiers (such as IMEI numbers, SIM and IMSI numbers, mobile country codes, and vivo) when you use vivo devices and services Android device's mobile number of wire, etc.), MAC address, mobile operators, using language, system Settings, and so on system, equipment and application data at https://www.vivo.com.cn/about-vivo/privacy-policy

Map function Scott WLAN status information, location information, terminal equipment is a unique identifier, the density of the application package name, mobile phone screen/size/model/system version of https://lbs.amap.com/pages/privacy/

Information sharing function QQ mobile device information, IP address, MAC address https://privacy.qq.com/

Information sharing WeChat mobile device information, IP address, MAC address, https://weixin.qq.com/cgi-bin/readtemplate?spm=a1zaa.8153814.0.0.67abe7a3ddAz0R&lang=zh_CN&t =weixin_agreement&s=privacy

Information sharing Function Weibo (iOS) None

Video service Tutk (iOS) Smart device information and IP address

Easy pupil (iOS) None

Speaker Services Amazon Speaker Voice Configuration Information (Android)

Email, User name, Package Name (iOS)

Speaker Service Jingding -QQ Speaker login Credentials (Android)

Device information, IP address (iOS)

International transfer of collected information

Beijing Vision High-tech Intelligent Technology Co., Ltd. complies with the data localization requirements under applicable laws and regulations and stores the data in the appropriate jurisdictions. To facilitate our operations, we transfer, store and process your personal data in a jurisdiction other than where you reside. These countries have different data protection laws. In such cases, we will ensure that your information is adequately protected by:

This includes, but is not limited to: agreements reached under "EU Standard Contractual Clauses" approved by Article 46 of the EU General Data Protection Regulation (GDPR). https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-cla uses-scc_en.

If you would like to know more about our security measures, you can contact us directly through this policy.

Rights relating to personal data

We respect your rights and at the same time hold your personal data. You may exercise any of the following rights:

The email address is zhitv13651222555@163.com

Contact number: 13910953197

You do not need to pay any fees, we will complete the verification and processing within 15 working days or 30 natural days. If you decide to send us a request by email, please indicate what information you would like to change, whether you would like your personal data to be removed from our database, or what restrictions you would like us to have on the use of your personal data. Please note that for security reasons, we will ask you to verify your identity before further processing your request.

You can:

Request access to the personal data we process in relation to you;

Require us to correct inaccurate or incomplete personal data relating to you;

Request deletion of your personal data;

Request temporary or permanent restrictions on our processing of some or all of your personal data;

To require us to process your data on the basis of your consent or a contract with you, and to transfer personal data to you or third parties when we process your data automatically;

Choose to object to or refuse our use of your personal Data when we use it based on your consent or our legitimate interests.

Regarding withdrawal of consent: We will protect your right to withdraw consent by:

1) Privacy rights obtained through device system Settings, you can revoke your consent by changing device permissions, including location, camera/camera, album (photo library/video library), microphone, Bluetooth Settings, notifications and other related functions;

2) In non-marketing communications that you have agreed to, turn off your selection through [My] - [Settings] - [App Message Notification];

3) When you agree to the data analysis function, turn off your selection through [My] - [Settings] - [Privacy Settings] - [Data Analysis];

4) In the personalized push service you agree to, [My] - [Settings - [Privacy Settings] - [Personalized Push Service]) turn off your selection;

5) Unbind the smart device through the application, and the information about your use of the smart device will not be collected;

4) By using the visitor mode of the App, we do not collect personal data about you at this time;

When you withdraw your consent or authorization, we are unable to continue to provide you with the services corresponding to the withdrawal of authorization. However, your withdrawal of consent or authorization does not affect the processing of personal information based on your consent prior to withdrawal.

About account cancellation: You can cancel your account in the following path: "Please enter the path of App account cancellation".

Security measures

We apply commercially reasonable physical, administrative and technical safeguards to maintain the integrity and security of your personal data. Beijing Vision High-tech Intelligent Technology Co., Ltd. provides a variety of security policies to effectively ensure the data security of users and devices. When it comes to device access, we guarantee data security, access authentication and authorization applications. In terms of data communication, it supports communication using secure algorithms and transmission encryption protocols as well as commercial grade information encrypted transmission based on dynamic keys. In terms of data processing, strict data filtering and verification as well as a complete data review process are used. In terms of data storage, all confidential information of the user will be securely encrypted for storage. If for any reason you believe that your interaction with us is no longer secure (for example, you believe that the security of your Beijing Vision High-tech account has been compromised), please notify us immediately by sending an email to zhitv13651222555@163.com.

Data retention period

The customer acknowledges that we will process your personal data within the shortest period possible to achieve the purposes stated in the Cost Policy: If there is a specific period, please describe the minimum period for processing your personal data, unless retention is required for a longer period in accordance with specific legal requirements. We will determine the appropriate retention period based on the quantity, nature and sensitivity of the personal data, and we will destroy your personal data at the end of the retention period. If we are unable to destroy data for technical reasons, we will take appropriate measures to prevent further use of your personal data.

Protection of children's personal information

Beijing Vision High-tech Intelligent Technology Co., Ltd. attaches great importance to the protection of children's personal information. If you are under the age of 13 (or the specified age in your country/region), you must obtain the written consent of your parent or legal guardian before using our services. Beijing Vision High-tech Intelligent Technology Co., Ltd. protects children's personal information in accordance with relevant regional, national or regional laws and regulations. Please note that if we become aware that a child's personal information has been collected without the prior consent of a verifiable parent or legal guardian, we will try to delete the personal information as soon as possible.

Statement of change in policy

We will update this policy as information practices change. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or post a notice on the mobile app before the changes take effect. We recommend that you visit this page regularly for the latest information on privacy practices.

If you have any questions about our practices or this policy, please contact us at:

Beijing Vision high-tech intelligent Technology Co., LTD

Address: G105, Unit 1, Building 2, Beijing Password East District, Daxing District, Beijing

E-mail: zhitv13651222555@163.com