Privacy Policy of Fujian Tiancheng Baode Environmental Protection Technology Co., Ltd

Last updated: 2023.10.16

Effective Date: 2023.10.16(Note: The effective date can be divided into immediate effective or deferred effective stages as a public opinion solicitation stage, such as effective 30 days after the update)

Fujian Tiancheng Baode Environmental Protection Technology Co., Ltd. (hereinafter collectively referred to as "we") is committed to protecting your personal privacy.

"The Privacy Policy of Fujian Tiancheng Baode Environmental Protection Technology Co., Ltd. (hereinafter referred to as" the Policy ") is applicable to the products and/or services we provide, including the mobile application of Fujian Tiancheng Baode Environmental Protection Technology Co., Ltd. When you use our services, we will collect and process your relevant information, so please carefully read this Policy and make sure to understand our rules for collecting and processing your personal information." (including how to collect, use, save, and share such information), and provide you with ways to access, update, delete, and protect this information.

"When you agree to this privacy policy, or begin or continue to use our products or services in an appropriate manner, and do not contact us through an appropriate way to express a contrary opinion, we will consider that you fully understand this policy.". During the reading process, if you have any questions, opinions, suggestions, or complaints, especially if you believe that our personal information processing behavior has harmed your legitimate rights and interests, you can complain/suggest our services through appropriate regulatory channels, or contact us through the following contact methods:

Contact email: sale03@emategroup.com

Tel: 0086-591-38259610

This policy mainly explains to you:

What personal information do we collect

2. Definition of the purpose and legal basis for processing personal information

Who do we share your personal information with

4. Transfer of collected information

5. Rights related to personal information

6. Information security measures

7. Information retention period

8. Personal Information Protection for Children

9. Statement on policy changes

10. Contact Us

definition

In this policy,

Personal information: Various information recorded in electronic or other ways that can be used alone or in combination with other information to identify individuals or reflect specific personal activities.

Personal sensitive information: including personal biometric information, communication records and content, health information, transaction information, precise location information, etc. When we provide you with specific products or services that involve the collection of personal sensitive information, we will obtain your consent through a significant and explicit notification before collecting personal sensitive information about you.

Intelligent device: refers to non-standard computing devices produced or manufactured by hardware manufacturers that have human-computer interfaces and can transmit information through wireless networks, including intelligent household appliances, intelligent wearable devices, intelligent air purification devices, and so on.

Application: Refers to a mobile application (control master) provided by 0086-591-38259610, which can help end users remotely control intelligent devices and connect to the Internet of Things (IoT) platform.

1、 What personal information do we collect

In order to provide you with our services, we will require you to provide the personal information necessary for such services. If you do not provide personal information, we cannot provide you with corresponding products or services.

1. The information you voluntarily provided to us

· Register Account Information: When you register our account, we will collect your account name and contact information, including your email address, phone number, user name, and login credentials. During your interaction with our products, we will further collect nickname, country code, language preference, or time zone information from your account.

· User feedback: When you use our service and submit feedback and suggestions related to the service to us, we will collect the email address, phone number, feedback content (added pictures or videos) you fill in, as well as the submitted issue log. This information will be used to promptly handle your application issues and smart device related failures for us.

At the same time, depending on different application products and services, Fujian Tiancheng Baode Environmental Protection Technology Co., Ltd. will collect corresponding and necessary personal information to provide you with products and services.

Information gathered based on additional functionality provided

In order to provide you with more convenient and high-quality products and/or services, and strive to improve your experience, we will collect and use your personal information in the following additional services provided to you. If you do not provide this information, it will not affect your use of the basic services of the control masterApp, but you will not be able to obtain the user experience brought to you by these additional services. These additional services include:

· Additional services based on location information:

When you enable the location function of your mobile device through system authorization and use location-based services, we will collect and use your location information so that you can use the control masterApp to distribute networks with smart devices. Reason for obtaining location permission in "Add Device" (Android only): Enter Add Device and perform Bluetooth scanning based on the function of searching for nearby devices. At this time, we need this permission to perform Bluetooth communication. Also, due to the need to collect your location information during Bluetooth scanning, you need to enable Bluetooth and apply for location to add a device, otherwise your "Device Add" function will not be implemented.

When you use our specific products or services (weather services/home management), based on your consent, we will collect real-time accurate or imprecise geographic positioning information about you.

When you use the geofencing function to create a scene that changes location, we will apply for the collection of background location permissions in order to obtain the location to complete the automation capabilities you want to achieve.

You can turn off location based services in the system of your mobile device to stop our collection of information about your location.

Turn off/enable the [Location Information] permission through [My] - [Settings] - [Privacy Permission Settings] -

· Additional services based on cameras/cameras:

You can use this function to scan code after enabling camera/camera permissions to add the device you purchased and capture video. Please be aware that even if you have agreed to enable camera/camera permissions, we will only obtain information when you actively scan the code and take photos with the camera/camera. The code scanning function will collect light sensor information and determine whether the flash function needs to be displayed based on the data from the light sensor.

Through [My] - [Settings] - [Privacy Settings] - Turn off/on [Camera/Camera]

· Additional services for photo/video access and uploading based on photo albums (photo/video libraries):

You can use this function to upload your photos/pictures/videos after enabling album permissions to achieve the function of reporting device usage issues and providing proof. When you report a device usage issue, we will use the photos/images you upload to locate your issue.

Through [My] - [Settings] - [Privacy Settings] - Turn off/on [Photo Album] permissions

· Additional services related to microphone based voice technology:

After enabling microphone permissions, you can use the microphone to achieve voice functions, including capturing video and waking up the voice assistant. In these functions, we will collect your voice information to identify your command requirements. Please be aware that even if you have agreed to enable microphone permissions, we will only obtain voice information through the microphone when you actively click the microphone icon in the app or record a video.

Through [My] - [Settings] - [Privacy Settings] - Turn off/on [Microphone] permissions

· Additional services based on storage permissions (Android only):

We apply to you for this permission in order to ensure the stable operation of the client. After you enable our permission to read/write to your device's storage, we will read or write the necessary information about images, files, and crash logs from or to your device's storage space to provide you with the ability to publish information or record crash log information locally.

Turn off/enable [Storage] permissions through [My] - [Settings] - [Privacy Permission Settings] -

· Additional functionality based on message notification permissions:

"We apply for this permission to you in order to push notifications about products or services to you, especially if you have purchased related services and need to send you an alert so that you can capture real-time conditions.".

Close/enable the [Message Push] permission through [My] - [Message Center] - [Settings] - [Message Push]

· Additional services based on Bluetooth technology:

You can enable Bluetooth functions after enabling Bluetooth permissions, including device control, device status acquisition, device discovery, and device networking. In these functions, we will communicate with terminal devices through Bluetooth. Please be aware that even if you have agreed to enable Bluetooth permissions, we will only use Bluetooth for communication in these scenarios: display the device status on the home page and on the device panel; Perform equipment control on the home page and equipment panel; On the home page and the Add Device page, it is used to discover devices and distribute them to the network.

Turn off/enable Bluetooth permissions through My Settings Privacy Settings

You understand and agree that the above additional services require you to enable access rights to your location information (geographic location), camera (camera), album (picture library), microphone (voice), and internal and external storage on your device to achieve the collection and use of information involved in these rights. You can view the status of the above permissions item by item in your device settings, and decide whether to turn them on or off at your own discretion.

Please note that if you enable any permission, it means that you authorize us to collect and use relevant personal information to provide corresponding services for you. If you close any permission, it means that you have cancelled the authorization. We will no longer continue to collect and use relevant personal information based on the corresponding permission, nor will we be able to provide the corresponding services for you. However, your decision to close permissions will not affect previous information collection and use based on your authorization.

2. Information we automatically collect

· Mobile device information: When you interact with our products, in order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience, and ensure the security of your account, we will automatically collect mobile device information, including mobile device model, login IP address, wireless connection information, operating system type and version, application version number, push notification identifier Log files and mobile network information. At the same time, we will collect your software version number. In order to ensure the security of the operating environment or provide services, we will collect an application installation list for the application.

· Usage Information: During your interaction with our website and services, we will automatically collect usage information related to accessing, clicking, downloading, sending/receiving messages, and other uses of our website and services.

· Log information: When you use our application, in order to improve your user experience, the system and exception logs will be uploaded for analysis, including your IP address, usage language, operating system version, access date or time, so that we can accurately identify problems and help you solve problems during service usage.

Please note that separate mobile device information and service log information are information that cannot identify a specific natural person. If we combine this type of non personal information with other information to identify a specific natural person, or use it in combination with personal information, during the combined use period, this type of non personal information will be considered personal information. Unless otherwise authorized by you or required by laws and regulations, we will anonymize and de identify this type of information.

3. Information about smart devices

When you use a smart device, we collect information inherent in the smart device itself and information generated during your use of the smart device.

· Basic information about smart devices: When you use smart devices connected to our products or services, we collect basic information about smart devices, including their name, device ID, online status, activation time, firmware version, and upgrade information;

· Information collected during the process of connecting smart devices: Based on the type of smart device you need to connect to, we will collect the Mac address of the smart device, whether through Wi Fi connection, local connection via Bluetooth, Wi Fi connection via Bluetooth, or Zig bee mode;

2、 Purpose and legal basis for processing personal information

The purpose of processing your information is as follows:

· Providing services for you: We process your account information, mobile device information, usage information, location information, and smart device related information to provide the products and services you request. The legal basis for such processing is to perform our contract with you in accordance with our User Agreement.

· Improve our services: We process your mobile device information, usage information, location information, and smart device related information to ensure the functionality and security of our products, develop and improve our products and services, analyze our operational efficiency, and prevent and track fraud or improper use. The legal basis for such processing is to perform our contract with you in accordance with our User Agreement.

· Non marketing communications: We process your personal information with the aim of sending you important information related to services, terms/conditions, and policy changes and/or other management information. At the same time, we will also send you notifications related to your purchase of services, including alarm services. You can view the "Message Push" ("I" - "Message Center" - "Settings" - "Message Push") in the control masterApp to manage whether you require to receive this type of message communication. When you choose to turn off push notifications, we will not continue to push this type of information to you. The legal basis for such processing is to perform our contract with you in accordance with our User Agreement.

· Data analysis: In order to enable you to better enjoy the convenient life brought by smart devices, we will analyze your use of the control master service or smart devices, analyze the products or usage scenarios related to you, so that you can better enjoy the convenience brought by our products. We will use the information of your bound smart devices, Recommend other smart devices that can intelligently interact with your bound devices (Smart Device Recommendation Service). If you do not agree with our analysis of your data, you can go to the privacy settings of the control masterApp ([My] - [Settings] - [Privacy Permission Settings] - [Data Analysis]) to turn off your selection. The legal basis for such processing is based on your consent.

· Personalized recommendation service: Customers are asked to determine whether the service requires personalized recommendation: We will process your account information, usage information, and mobile device information, provide customized services based on the type of device used (including recommending and displaying product information and advertisements that are suitable for you), and invite you to participate in user surveys of the products you use. This type of information is necessary for personalized recommendation to you. If you refuse to provide it, we will not be able to recommend personalized information or services for you. Currently, Fujian Tiancheng Baode Environmental Protection Technology Co., Ltd. does not make automated decisions about your personal information processing, but only provides scenario based recommendation services based on your intelligent device type. If you do not agree with Fujian Tiancheng Baode Environmental Protection Technology Co., Ltd. to process your personal information to obtain personalized services, you can turn off your choice when entering the control masterApp or in the privacy settings in the App ([My] - [Settings] - [Privacy Permission Settings] - [Personalized Recommendation Service]). The legal basis for such processing is based on your consent..

· Compliance: We only when required by law to disclose information, or when we consider it necessary or appropriate to process your personal information:

· Comply with applicable laws and regulations, legal procedures, or requests from public agencies and government authorities;

· Fulfill our terms of use and other agreements, policies, or standards, including investigating any potential violations of use;

· Protect the rights, privacy, security, or property of us and/or other users, including you; And seek available detection, prevention, remedial measures or limit the damages we may need to provide or address security, fraud, or technical issues.

"We also use other methods to collect your personal information, and we will provide specific notices when collecting it, and obtain your consent in accordance with applicable laws.". If there is any change in the purpose of processing your personal information, we will notify you of such changes through message notifications, email, and other prominent notifications within the control masterApp, and inform you of your choice regarding personal information.

3、 Who do we share your personal information with?

Fujian Tiancheng Baode Environmental Protection Technology Co., Ltd. only shares your personal information in a manner that you know and agree to. We will share your personal information with the following participants:

· When you use a product or service provided by a third-party main applet through the control masterApp, we will transfer your relevant information to the third party based on your authorization in the specific scenario. The page on which a third party obtains consent from you will display the specific authorization object and authorization information type. Your information will be transmitted to the third party through an encrypted channel.

· Disclose your personal information to third-party service providers that provide us with certain business related services, including website hosting, data analysis, payment and credit card processing, infrastructure provisioning, IT services, customer support services, email delivery services, and other similar services, to ensure that they can provide us with services.

· Disclose your personal information to customers and other business partners who directly or indirectly provide you with smart devices and/or the networks and systems you use to access and use our websites and services.

· Disclose your personal information to affiliates or other third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or part of our business, assets, or shares (including, but not limited to, the foregoing in connection with any bankruptcy or similar proceedings). In this case, you will receive explicit notification via email and/or our website about ownership changes, incompatible new ways of using personal information, and personal information choices.

· Disclose your personal information to subsidiaries or affiliates of the company to conduct business activities on a regular basis.

· We will share your personal information reasonably and legally under the following necessary or appropriate circumstances:

· Comply with applicable laws and regulations, legal procedures, policies, and/or standards, or the requirements of corresponding public agencies and government authorities;

· Fulfill our terms of use and other agreements, policies, and standards, including investigating any potential violations;

· Protect our operations, businesses, and systems;

· Protect the rights, privacy, security, or property of us and/or other users, including you; as well as

· Risk management, detection, and identification of illegal, fraudulent, fraudulent, or malicious activities.

In addition, to ensure the stable operation of the control masterApp or achieve related independent functions, we will embed third-party SDKs in the application. Please note that third-party SDKs may have changes in their personal information processing types due to version upgrades and policy adjustments. Please follow the official instructions posted on them.

4、 Transfer of collected information

Fujian Tiancheng Baode Environmental Protection Technology Co., Ltd. operates globally, so the personal information we collect under this policy may be transmitted, stored, and processed between different countries or regions. The applicable laws and regulations of the country where we operate may differ from those of the country where you reside, but we will strictly comply with the laws, regulations, and requirements related to personal information protection. Therefore, within the framework of personal information protection, in order to promote our operations, we may transfer personal information to the countries or regions where we conduct business. No matter where your information is stored, our privacy and security practices are designed to provide global protection for your personal information.

Among other things, the European Commission has identified mechanisms that can adequately protect personal information in certain countries outside the European Economic Area (EEA), the United Kingdom, or Switzerland. When the personal information of users in the European Economic Area, Switzerland, or the United Kingdom is transferred to a recipient located outside the European Economic Area, Switzerland, or the United Kingdom, and is not considered to have an adequate level of information protection, we will ensure that the "EU Standard Contract Terms" are followed for information transmission. You can click here to view the agreement reached in accordance with the "EU Standard Contract Terms" approved under Article 46 of the GDPR.

In particular, when you select the correct country code in Chinese Mainland and the corresponding registered account number, we will store and process the personal information collected and generated during our operations in the mainland of the People's Republic of China in the data center in Chinese Mainland, except for the cross-border transmission allowed according to the provisions of applicable laws.

If you want to further understand our information storage and security measures, you can directly contact us through the contact information below this policy.

5、 Rights related to personal information

We respect your rights and will also have access to your personal information. You can exercise any of the following rights:

· Through [My] - [Settings] - [Account and Security] or [My] - [Frequently Asked Questions and Feedback] in our application;

· And you can contact us through the following information:

Company name: Fujian Tiancheng Baode Environmental Protection Technology Co., Ltd

Contact email: sale03@emategroup.com

Tel: 0086-591-38259610

Contact Address: 1st Floor, Building 2, Yongda Shoes Industry, No. 71, Yangqi Road, Cangshan District, Fuzhou City, Fujian Province

You can exercise the rights related to your personal information through the following specified path:

· Request access to personal information related to you that we process (i.e., obtain a copy of personal information): [My] - [Settings] - [Privacy Policy Management] - [Personal Information Export];

· Request us to correct inaccurate or incomplete personal information related to you: 1) Modify the "registered account" (email/mobile number): [My] - [Settings] - [Account and Security] - [Modify Account]; 2) Modify the "nickname and/or time zone": [My] - [Personal Information];

· Request to delete your personal information: [My] - [Settings] - [Account and Security] - [Delete Account]. According to the prompt display, you can delete your personal information;

· Request temporary or permanent restrictions on our processing of some or all of your personal information: Please delete your account through [My] - [Settings] - [Account and Security] in the application or [My] - [Frequently Asked Questions and Feedback] to us, or submit your application through the above contact phone or email address;

· Require us to process your information based on your consent or contract with you, and when we automatically process your information, transmit personal information to you or a third party: [My] - [Frequently Asked Questions and Feedback] within the application to us, or submit your application through the above contact phone and email address;

If you decide to send us a request by email, please indicate what information you want to change, whether you want to delete your personal information from our database, or what restrictions you want us to be subject to when using your personal information. Please note that for security reasons, we will require you to verify your identity before further processing your request.

· Request us to provide methods and instructions for revoking your consent. During your use of our services, we process and use your personal information based on your consent or our legitimate interests, and you choose to oppose or refuse our use of your personal information. At this time, we will protect your right to revoke your consent through the following methods:

1) As mentioned above, you can change the permission settings obtained through the application's [My] - [Settings] - [Privacy Permission Settings] to revoke your consent, including related functions such as location, camera/camera, photo album (picture library/video library), microphone, Bluetooth settings, and message notification push;

2) For non marketing communications that you agree to, close your selection through [My] - [Message Center] - [Settings];

3) When you agree to the data analysis function, close your selection through [My] - [Settings] - [Privacy Permission Settings] - [Data Analysis];

4) In the personalized push service you agree to, [My] - [Settings - [Privacy Permission Settings] - [Personalized Push Service]) turn off your selection;

5) By unbinding smart devices through an application, information about your use of smart devices will not be collected;

6) Revoke your authorization to the third-party applet through [My] - [Settings] - [Cancel Authorization];

7) If you do not agree with the description in our Privacy Policy, we will consider that you do not agree to actively provide us with personal information, do not agree to our possession and processing of your personal information, through [My] - [Settings] - [Privacy Policy Management] - [Cancel] your consent, and then cancel your account, making us no longer master and process your personal information.

"When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of authorization.". However, your withdrawal of consent or authorization does not affect the withdrawal of previous personal information processing based on your consent.

You can enforce your personal rights without paying any fees. According to the relevant requirements of the local information protection law, if your account service is in Chinese Mainland, we will complete the verification and processing of your needs within 15 working days; If your account service scope is outside Chinese Mainland, we will respond to your needs within 30 natural days (please modify according to the conclusions in Chapter IV).

6、 Information security measures

We take commercially reasonable physical, administrative, and technical safeguards to maintain the integrity and security of your personal information. We provide a variety of security policies to effectively ensure the information security of users and devices.

In terms of device access, we use reliable identity access authentication and authorization applications.

In terms of data communication, it supports the use of security algorithms and transmission encryption protocols as well as commercial level information encryption transmission based on dynamic keys for communication.

In terms of data processing, strict data filtering and verification as well as a complete data review process are adopted.

In terms of data storage, all confidential information of users will be securely encrypted for storage.

In addition to the above technical security measures, we have also developed a series of security measures at the institutional and control levels, including setting posts and responsibilities, conducting security and privacy protection training courses, strengthening employee data protection awareness, and controlling access rights measures to prevent data loss, illegal use, unauthorized access or disclosure, tampering, or damage.

If for any reason you believe that your interaction with us is no longer secure (for example, you believe that the security of your account has been compromised), please immediately notify us by calling or sending an email in the following manner.

If a security incident affects your personal information security, we will notify you at the first time through your reserved email address, phone number, and message center push, and inform you of suggestions for reducing or preventing related risks. When necessary, we will promptly take corresponding remedial measures in accordance with the internal security incident emergency plan, and report to the relevant competent departments in accordance with regulations.

7、 Information retention period

"We will process your personal information within the shortest period required by this policy or laws and regulations, unless it is necessary to retain it for a longer period of time in accordance with specific legal requirements.". "We will determine an appropriate retention period based on the quantity, nature, and sensitivity of personal information. After the retention period expires, we will destroy your personal information.".

1. Meet the products and services you request in accordance with the User Agreement and this policy;

"When you explicitly request to delete your personal information, we make this an automatic task and will no longer retain your personal information.".

When we confirm the purpose of collecting and processing personal information based on 1), or after we confirm your deletion or cancellation application based on 2), or after we terminate the operation of corresponding products or services, we will stop retaining and delete your personal information. Generally, once the specified information retention period is reached, we will no longer retain your personal information. If we are unable to destroy the information for technical reasons, resulting in the retention of personal information exceeding the storage period, we will take appropriate measures to prevent further use of your personal information, including anonymous processing.

8、 Protection of personal information for children

We attach great importance to the protection of children's personal information, and our products and services are mainly aimed at adults. If you are a child, you should not create your own personal information subject account without the consent of your parents or guardian.

For personal information accounts created with the consent of parents and/or guardians, before you use our services, please be sure to verify and read the "Children's Privacy Protection Statement". We protect children's personal information in accordance with relevant laws and regulations in various regions, countries, or regions. Please note that if we find that personal information about a child has been collected without the prior consent of a verifiable parent or legal guardian, we will seek to delete the relevant personal information as soon as possible.

9、 Statement on policy changes

We will update this policy at least annually based on changes in information protection and processing practices. If we make any significant changes, we will notify you by email (sent to the email address specified in your account) or issue a notification within this application before the changes take effect. We recommend that you regularly browse this application to obtain the latest information about privacy practices.

10、 Contact Us

If you have any comments or questions about this privacy policy, or if you have any questions about our collection, use, or disclosure of your personal information, please contact us through [My] - [Frequently Asked Questions and Feedback] in the control masterApp or the following methods, and specify the "Privacy Policy". We will complete the verification and processing of your needs within 15 working days.

If your question itself involves a significant matter, we may request more information from you to confirm the nature and impact of the matter.

If you are not satisfied with the response received, you can refer the complaint to the appropriate regulatory authority. When you consult us, we will provide information on possible complaint channels based on your actual situation.

Contact information and address:

Company name: Fujian Tiancheng Baode Environmental Protection Technology Co., Ltd

Contact email: sale03@emategroup.com

Tel: 0086-591-38259610

Contact Address: 1st Floor, Building 2, Yongda Shoes Industry, No. 71, Yangqi Road, Cangshan District, Fuzhou City, Fujian Province