Privacy Policy of Home Sync Platform
Effective Date: 2024-01-01
You have purchased the hardware of our Home Sync Smart device and are beginning to use the Home Sync Smart device software and all its functionalities! Any information you share with us (for example, to create an account) will help us provide you with services related to the Home Sync Smart device and improve them even further.
The User's Personal Data provided in the registration form will be retained by Newsan S.A., located at Roque Pérez 3650, Ciudad de Buenos Aires, Argentina, CUIT 30-64261777-5 (hereinafter, "Newsan"), for the purpose of providing the Home Sync application service (the "Application") as well as to keep you informed about service updates or other similar ones that may be of interest to the User.
The data subject or their legal representatives have the right to exercise the right of access to them free of charge at intervals not less than six months, unless a legitimate interest is proven as established in article 14, paragraph 3 of Law No. 25,326.
Users may request that such information be provided, updated, rectified, or removed from the database upon request. For this purpose, Users may contact us via email at desuscripciones.bot@newsan.com.ar.
To use the Application, in addition to accepting the Terms and Conditions, you must accept this Privacy Policy. We recommend that you read it carefully and regularly check for any updates.
We collect both personal and non-personal data to enable and facilitate the best possible user experience. We explain here our methods of collecting and using information, and how we protect your privacy. In this privacy policy, "personal data" means information that can be used to identify an individual, either from that information alone or from that information combined with other information to which we have access.
The Access to Information Public Agency, the supervisory body of Law No. 25,326, has the authority to address complaints and claims that are filed regarding the breach of regulations on the protection of personal data.
In order to provide you with our services, we will ask you to provide the minimum personal data necessary to provide you with those services. If you do not provide your personal data, we may not be able to provide you with our products or services.
Registration in the Application will imply the granting by Users of the consent provided for in articles 5º and 11º of Law 25,326.
The personal data provided by Users at the time of registration will be subject to automated processing for the management of the services described herein and used to generate profiles – including targeting and retargeting actions – for Newsan's promotional purposes, as well as to build loyalty with Users by offering them a constant improvement in their experience. The provision of Personal Data by Users is voluntary, without prejudice to being a necessary requirement to access Newsan's services.
Here are the data and information that will be requested from you for the use of the Application:
1. Home Sync account information
The personal data collected when creating a Home Sync Account may include information such as your email address or mobile phone number. This information helps activate, manage, and obtain the Home Sync service. Your nickname, profile picture, country, and time zone will be linked to your account so that you can conveniently access our product and service.
2. User device information
Information related to your device model, operating system, unique device identifier, IP address, Home Sync software version will be collected so that you can receive PUSH. And that is very necessary basic information that we have to collect from you.
3. Device information
All smart device information will be collected so that you can control it remotely through the application.
4. Image/video
The image or video acquired by your camera will be collected and used to provide you with a mobile alarm and monitoring service.
5. Comments
We are always here to receive your feedback or suggestions so that your device issues or faults can be resolved the first time.
6. Infrared information
Your infrared remote control information will be collected and will allow you to control another infrared device through the application.
7. User scenario
While using functions such as scenario, automation, etc., we will collect your configuration information that will allow you to provide you with an intelligent scenario service.
8. Body fat data
When using a smart body fat calculator, your body data such as height, weight, fat, BMI, and muscle will be collected.
General
a. User Obligations
Users undertake to use Home Sync diligently, correctly, lawfully, and in particular, undertake NOT to perform the behaviors described below:
- Use Home Sync in any way that poses a risk of damage or disablement of Home Sync or the contents therein included or of third parties;
- Delete, bypass or manipulate the copyright and other copyright data identifiers incorporated into Home Sync, as well as technical protection devices, or any information mechanisms that may have the contents;
- Allow third parties other than yourself to use Home Sync with your password;
- Use Home Sync and the contents for lawful and/or unlawful purposes, contrary to the provisions of these Terms and Conditions, or to the use of Home Sync itself, that are harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, or deteriorate Home Sync and the contents or prevent the normal use or enjoyment of it and of the contents by Users;
- Upload, transmit, or facilitate material containing computer viruses or any other code, file, or computer program designed to interrupt, destroy or limit the functionality of any software or hardware or telecommunications equipment;
- Market or resell the reports requested from Home Sync to third parties.
b. Assignment.
Users may not assign, transfer, delegate, or dispose of the rights or obligations arising from this, in whole or in part. Newsan may assign, transfer, delegate, or dispose of the rights or obligations arising from this or its contractual position, in whole or in part, for which Users grant their prior consent for the performance of such actions.
c. How personal data is used
- You can use what we collect to control the smart devices you have bought from us.
- Provide you with our products and services, process your orders, fulfill contractual obligations between you and us, ensure the functions and security of our products, verify your identity, prevent and track fraudulent or inappropriate use.
- Develop our products and services, along with general and statistical information.
- To communicate with you, including providing notifications about updated or launched products and services.
- To provide you with promotional and marketing materials about our products and services (please note that you can unsubscribe at any time).
- Customize product design for you and provide personalized services for you, for example, recommend and display information and ads about products suitable for you, and invite you to participate in surveys related to your use of the Home Sync Smart device.
- Conduct research on our products and services.
- If you participate in contests or other promotions, we may use your personal data to manage such activities.
- To provide maintenance services, monitor software licenses, improve our products, or analyze the efficiency of our operations.
d. Other information
We use statistical data that does not specifically identify you (non-personal data) to assist in our operations and improve our products and services and provide you with a better user experience.
Here are some non-personal data that we may collect and how we use it:
When you create a Home Sync account, download our software, register on our e-commerce website, participate in online surveys, or interact with us in other ways, we may collect your language preferences
, postal code, area code, and time zone in which you use our products and services, and your profession.
When you choose to participate in our user experience improvement business actions, we may collect statistics related to your use of our product features, anonymously. This may include information related to your use of our official website, products, and services. If an abnormal shutdown or breakdown occurs, we may collect information related to your mobile device to diagnose the problem.
When you use our services or features that are based on location information, for example, perform a location search, take advantage of advertising, use weather features, access map-based information, etc., we may collect your geographic information.
When you use our website, online services, interactive applications, email messages, and advertising, we may use cookies and other technical elements (for example, pixel tags) to collect and store non-personal information. These allow us to provide you with a better experience and improve the overall quality of our service, for example, save your preferred language settings, send emails in a readable format, determine if emails have been opened or not, etc.
When you use the Internet browser to use our products and services, we may collect logging information, for example, IP address, browser type, language, referral source, operating system, date and time stamping, and click rate data. When you use and activate your Home Sync Smart device for the first time, the unique device identification code and approximate geographic information may be collected.
e. Applicable Law and Jurisdiction
This Privacy Policy, as well as its interpretation, validity, or compliance, will be governed in all respects by the laws of the Argentine Republic. Any dispute arising from this agreement, its existence, validity, interpretation, scope, or compliance, will be submitted to the ordinary courts of the Autonomous City of Buenos Aires or any other court provided for by current legislation.