Privacy Policy
Regulations
In Europe, personal data are protected by:
Information related to your personal data
While browsing on our websitewww.intexdevelopment.comor while using our Intex Link spa management app , you may provide us with your personal details such as name, last name, postal and billing addresses, email addresses, phone numbers, country. These data considered as personal information will be collected and processed by us as the data controller Intex Development Company Ltd.
INTEX Link spa management app will also collect with your consent in addition to Phone number (optional, for retrieve the password) and Email address (to log in), also password, device (Spa) status, registered device information, spa schedule and a history of any commands from the App.
These data are collected and processed only under your consent for the sole purpose of effectively providing the relevant service to you.
The personal data we collect may be shared with other INTEX companies. We share information with Intex Development Company Ltd, Intex Industries (Xiamen) Company Ltd, Intex Trading BV Netherlands and Intex Recreation Corp. We also share with your approval, your personal data with our retail partners and service providers for the processing and the delivery of your order.
The personal data collected in the frame of www.intexdevelopment.comor via our Intex Link spa management app is processed by Intex Development Company Ltd. Our legitimate interests for collecting this data are:
Information will only be collected for the above-listed purposes and never in order to seek any sensitive information through our website or our spa management app unless legally required.
In case the law requires it, your personal data can be disclosed to competent authorities.
The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by companies operating outside the EEA who work for us (suppliers, affiliates or agents) or for one of our service providers. If we do this, we ensure that your privacy rights are respected in line with this Policy. The most common way we will do this is to put in place a specific type of contract.
Please also note, that unless opposed by you, your personal data can be divested in case of asset disposal, merger or acquisition operations or other restructuration operations affecting Intex Development Company Ltd.
We are applying the latest security standards in terms of protection of data privacy information. Only authorized persons within INTEX can access the information and these employees have agreed to ensure confidentiality of this information.
Subject access rights
You have the right to see the personal data we hold about you. This is called a Subject Access Request. You can request the correction or the deletion of the information we hold.
You can also object to our use of your personal data.
Starting May 25th, 2018, you have the right to have us transfer or port a copy of your personal data within the limits laid down by law, under a structured format, commonly used and machine-readable. If on balance, your rights outweigh our interests in using your personal data, then we will at your request either restrict our use of it or delete it.
Finally, you have the right to define directives regarding your personal data lot after your death.
You can exercise these rights by contacting the Data Protection Officer (DPO),https://www.intexdevelopment.com/faqsup/pub/FaqSupportServlet?action=form
For our partners, you can do so by contacting them directly.
For EU members, you can complain to your national data protection regulator:https://edpb.europa.eu/about-edpb/board/members_en
Postal address
Intex Development Company Ltd.
9/F Everbright Centre
108 Gloucester Road
WanChai Hong Kong
Telephone Telephone number: (+852) 2827 0000
We will not keep your personal data longer than we need to, how long depends on several factors, including:
Basically, the information will be kept as long as the information is required to completely service the contact request or until a user requests that we delete that information.
In case you request the deletion of your personal data, we might keep it in our archives and for the duration needed to comply with our legal duties, tax liability and financial accountability, notably to prevent any illegal behavior after the deletion of your account.
Should you subsequently choose to unsubscribe from any registrations you have with INTEX, we invite you to follow the link: https://www.intexdevelopment.com/faqsup/pub/FaqSupportServlet?action=form
Registering and information request form Our registering and information request form implies that you communicate to us information (name, email, phone number, country …) that will allow us to contact you.
Contact and demographic information allow us to process your requests. They also allow us to contact you when needed.
Our identifiers (username and password…) of all the persons browsing on our website or our INTEX Link spa app allow us to verify their identity.
Our operators can save your information in the case of a phone or email request with your consent. This information will be stored in our data base. The same data protection modalities will apply to your personal data you will have provided to us.
Visitors are not required to register to gain access to INTEX's public websites. Use of INTEX Spas app requires registration and is limited to current customers to secure access to transactional data and conduct business with us.
INTEX does not assume responsibility for verifying the ongoing accuracy of personal information. When practically possible, if we are informed that any personal information submitted to our website or app and stored by us is no longer accurate, INTEX will make appropriate corrections based on the updated information provided by the authenticated user.
Links to third parties' websites This website contains links to other websites. Intex Development Company Ltd cannot be held accountable for privacy practices or content of these websites. We encourage you to review each non-INTEX website's privacy policy before disclosing any personally identifiable information.
Cookies When browsing on websites, we can upon your choices, install cookies on your device allowing to identify your device browser during the validity of the cookie in question. We choose not to collect cookies. A cookie is a small piece of text sent to your browser by a website that you visit. It doesn't allow to identify the user, but which save information related to the browsing of a device on a website. There are two types of cookies :
In our case, we use session variables to store information in INTEX's server. In case the user put an item into the shopping cart, INTEX's webpage will save this item to our web server. That will allow to hold your items during the session without invading the user's privacy. No cookies will be installed in the user's computer. Once the browser is closed, all data in server will be dropped.
No cookies are used for the mobile phone either. The information is only stored in our server for the duration of the session. No cookie is implemented within the spa app.
Children Children privacy information protection is important to us in an online environment. Our website is not intentionally designed for or directed at children 13 years of age or younger. INTEX's policy is to never knowingly collect or maintain information about anyone under the age of 13.
Contact us For any question related to this privacy and security policy, to this website practices in terms of private data, please contact: https://www.intexdevelopment.com/faqsup/pub/FaqSupportServlet?action=form
Update This privacy and security policy are liable to be updated from time to time depending on changes in the rules and administrative practices. Please ensure that you regularly read the latest version of this page. The last update was made on June 1st, 2020.