Privacy Policy
The objective of these Term of Use is to determine the terms and conditions to use the information and data shared by the persons (“User(s)”) using the “Vestel Akıllı Control” Application (“Application”) related to the use of smart white goods (Smart bulb, Smart plug, Smart camera etc...) (“Appliance”) provided by Vestel Beyaz Eşya Sanayi ve Ticaret Anonim Şirketi (“Vestel”) with Vestel Sanayi ve Ticaret Anonim Şirketi (“Vestel ” or “Data Officer”) during the use of such Application or obtained by Vestel during the use of the User the Application.
Vestel collects and processes the information transferred to its side by the User within the scope of the Application as well as the appliance information the User obtained in relation to his/her use of the Application and the Appliance including but not limited to hardware model, name, identifiers and appliance settings, the action information of the User on the Appliance including the usage time, the energy consumption and the information provided by the User (name, address, telephone number, e-mail, etc.). Such personal data is processed automatically based on the execution of the contract between the parties, performance of the legal obligations and the grounds for legitimate interests.
Such information will be able to be used to contact the User, to enable to the User to use features and services of the Application, to improve the Appliance usage experience of the User, to develop the existing services provided to the User, to create new and offer customized services, to make recommendations based on User preferences, to provide customized and special content adverts, to perform customer, product and service assessment and analyses, to carry out market researches and various statistical assessments without disclosing the identity of the User and to create a database. Vestel will be able to use this information for any other activity intended to generate revenue by means of anonymizing it. Such information will be shared by Vestel and the customer service, etc. corporations cooperated with regard to the Appliance in order to provide that the User duly benefits from the facilities offered through the Application and the Appliance. If separately approved by the User, such information may be processed, stored and transferred to third parties for direct marketing purposes by Vestel and the cooperating persons. Furthermore, the User will be able to be communicated in order to serve notifications about the promotion of the application and services s well as maintenance and support activities over such information.\t
In addition to the above-mentioned issues, Vestel may store, process and transfer to its buisness partners the usage processing data of the User performed over the Appliance and the Application by anonymizing such data in order to use the same in statistical assessments, performance evaluations, for the development and update of the Application, in marketing campaigns of Vestel and its business partners and for using in annual reports and other similar reports. \t
Vestel may also share the User information with third parties other than those listed above if the following conditions exist:
     - The relevant disclosure is necessary for Vestel Elektornik to perform its obligations under the services to be provided,
     - Information is requested about the users for the purpose of conducting a research or investigation carried out by a competent administrative and judicial institution in accordance with the relevant legislation,
     - It is necessary to protect the user's rights or to provide information is required for the User's safety.
Vestel may determine and use the IP address of the User when required in order to detect the issues with regard to the Appliance or the Application and in order to forthwith settle the issues that may arise. IP addresses may also be used to identify the User in a general way and to collect comprehensive demographic information.
Vestel shall have the right to transfer data related to the above-mentioned purposes to the servers located anywhere in the world except the User's country of residence (the servers may be owned by him/her, affiliated companies or subcontractors).
The location information of the users is processed by Vestel for the following purposes:
     - Obtaining address information so that you can use the nearest authorized service in case of a malfunction of your device,
     - During installation process of your device, the wifi SSID information is required for your device to be controlled remotely by connecting over the internet, so that you can easily select by listing the nearest wifi devices.
Infrastructure of Analytics Providers
We may use third-party Web analytics services in connection with the services provided. These service providers use a variety of tracking technologies such as cookies, tags or similar technologies to,
     - Mobile application performance metrics and crash reports
     - Remote configuration for software update mechanism
     - Mobile application installation statistics
     - Sending push notifications to users
     - Segment audience, report and intents and actions of customers;
     - Integration with third party services to facilitate the application;
     - Infrastructure Services to build and maintain the app
     - Grow and engage userbase.
Third-party providers of Vestel, can use the means aforementioned to achieve the purposes claimed earlier. They automatically collect data such as your IP address, cookies, identifiers for mobile devices (e.g., Android Advertising Identifier or Advertising Identifier for iOS) or similar technology that are used to collect data.
This Privacy Policy does not apply to, and we do not control the tracking technologies and activities of third-party providers and consulting their respective privacy policies would have been appropriate. You can access detailed information regarding usage of these technologies from “How Google uses data when you use our partners' sites or apps” available on www.google.com/policies/privacy/partners/
The user has the right to ask Vestel to access his/her information, to correct the inaccurate information or to delete or destroy the information of the person mentioned in certain cases. Furthermore, as also stated in the applicable local law, the User shall be entitled to require the purposes and the means of processing his/her data, to know about the third parties to which the personal data is transferred, to object to the processing of his/her data and claim that the damage incurred by the User is eliminated, if any.
The User who desires to request more information regarding our compliance with the legislation, to inform questions, concerns or complaints related to this Privacy Policy or to exercise the right of claim under the legislation, may contact us via the postal address Organize Sanayi Bolgesi, 45030 Manisa / Turkey, by sending an e-mail to the address vmh@vestel.com.tr or by calling the hotline 0850 222 4 123.
Vestel may amend the provisions of this Privacy Policy at any time. The provisions of the Privacy Policy which Vestel has amended shall enter into force on the date they are published.