Gross Teknoloji Tic. A.Ş. Mobile Privacy Policy
Gross Teknoloji Tic. A.Ş.and
subsidiaries (“we”, “us”, “our”, “Gross Teknoloji Tic. A.Ş”) are committed to
protecting your privacy. This Privacy Policy (“Policy”) describes our practices
in connection with information privacy on Personal Data we process through your
individual use of the following services, products, and related mobile
applications (collectively, the “Products”):
Smart Devices RelatedPersonal Data:
Basic
Information of Smart Devices: When you connect
your Smart Devices with the Services, we may collect basic information about
your Smart Devices such as device name, device ID, online status, activation
time, firmware version, and upgrade information.
Information
Reported by Smart Devices: Depending on the
different Smart Devices you elect to connect with the Services, we may collect
different information reported by your Smart Devices.
a)Examples
will be given for different types of health-related Smart Devices:
1)Body
Fat Scale: height, weight, body fat mass (BFM), BMI and
skeletal muscle mass (SMM), body fat rate, muscle mass, muscle rate, body fat index, obesity level, ideal weight,
weight control, visceral fat index, lean body mass, body water, bone mass, protein rate,
BMR, metabolic age, body score, body type, subcutaneous fat rate, subcutaneous
fat mass, heart rate.
2)Wrist
Band and other devices: heart rate, steps, calories, mileages, heart rate,
sleeping records, training records, body temperature, blood oxygen, systolic
blood pressure, diastolic blood pressure, stress.
3)Smart
rope skipping and other smart fitness equipment: start time, jump mode, jump
rope count, workout duration, calories burned, most keep jump count, trip on
times, average speed, fastest speed,heart rate during workout.
Particularly, when you proactively
consent to the Services connecting with third
party Health platform to enable the fundamental feature for you, such as Apple Health, Google Fit, Fitbit, we will share your
health data with them for the sole purpose of measuring and analyzing heath
related indicators about you.
Smart Devices | Wrist Band | Body Fat Scale |
|---|
GoogleFit | steps, calories, miles | weight, body fat% |
Apple Health | steps, calories, miles, heart rate,
record of sleeping | height, weight, body fat%, BMI, lean
body mass |
Fitbit | / | weight, body fat% |
If you select GoogleFit, please go to
the Google Term of Use and Privacy Policy for further reference: http://www.google.com/policies/privacy. The
use and transfer of information we receive from Google APIs will be subject to
Google's API Services User Data Policy, including the Limited Use requirements.
Please refer to the Google User Data Policy for further information:
https://developers.google.com/terms/api-services-user-data-policy. We will not
disclose such health data to any other third party or use health related data for
other purposes that not defined in the Policy.
You may disconnect the Services with third party Health platform at any time by
managing your health settings on your mobile device.
·Soultech Mobile Application
In this
Privacy Policy, “Personal Data” means information that can be used to identify
an individual, either from that information alone, or from that information and
other information we have access to about that individual. “Smart Devices”
refers to those nonstandard computing devices produced or manufactured by
hardware manufacturers, with human-machine interface and the ability to
transmit data that connect wirelessly to a network, including: smart home
appliances, smart wearable devices, smart air cleaning devices, etc. “Apps”
refers to those mobile applications developed by Gross Teknoloji Tic. A.Ş that
provide end users remote control to Smart Devices and with the ability to
connect to the supplier IoT Platform.
For other
branded mobile applications powered by Gross Teknoloji Tic. A.Ş, our Clients
control all the Personal Data collected through our Products. We collect the
information under the direction of our Clients and the processing of such
information shall be limited to the purpose of providing the service for which
our Clients has engaged us. If you are a customer of one of our Clients and
would no longer like to be contacted by one of our Clients that use our
service, please contact the Client that you interact with directly.
What
Personal Data do we collect
In order to
provide our services to you, we will ask you to provide necessary Personal Data
that is required to provide those services. If you do not provide your Personal
Data, we may not be able to provide you with our products or services.
1.Information
You Voluntarily Provide Us
·Account or Profile Data: When you register an account
with us, we may collect your name and contact details, such as your email
address, phone number, user name, and login credentials. During your
interaction with our Products, we may further collect your nickname, profile
picture, country code, language preference or time zone information into your
account.
·Feedback: When using feedback and suggestion features
in our Products, we will collect your email address, mobile phone number and
your feedback content to address your problems and solve device failures on a
timely basis.
2.Information
We Collect Automatically
·Device Information: When you interact with our
Product, we automatically collect device information, such as the MAC address
of your devices, IP address, wireless connection information, operating system
type and version, application version number, push notification identifier, log
files, and mobile network information.
·Usage Data: During your interaction with our Sites and
Services, we automatically collect usage data relating to visits, clicks,
downloads, messages sent/received, and other usage of our Sites and Services.
·Log Information: When you use our app, the system and
exception log may be uploaded.
·Location Information: We may collect information about
your real-time precise or non-precise geo-location when you use our specific
Products or Services, such as Soultech RB001 Vacumm Mop Cleaner
3.Smart
Devices Related Information:
·Basic Information of Smart Devices: When you connect
your Smart Devices with our Products or Services, we may collect basic
information about your Smart Devices such as device name, device ID, online
status, activation time, firmware version, and upgrade information.
·Information Reported by Smart Devices: Depending on
the different Smart Devices you elect to connect with our Products or Services,
we may collect different information reported by your Smart Devices.
·Purposes and legal basis for processing Personal Data
The purpose
for which we may process information about you are as follows:
·Provide You Services: We process your account and
profile data, device information, usage data, location information, and Smart
Device related information to provide you with our Products and Services that
you have requested or purchased. The legal basis for this processing is to
perform our contract with you according to our Terms of Use.,
·Improve Our Services: We process your device
information, usage data, location information and Smart Device related
information to ensure the functions and safety of our Products, to develop and
improve our Products and Services, to analyze the efficiency of our operations,
and to prevent and trace fraudulent or inappropriate usage. The legal basis for
this processing is to perform our contract with you according to our Terms of
Use.
·Non-marketing Communication: We process your Personal
Data to send you important information regarding the Services, changes to our
terms, conditions, and policies and/or other administrative information.
Because this information may be important, you may not opt-out of receiving
such communications. The legal basis for this processing is to perform our
contract with you according to our Terms of Use.
·Marketing Communication: We may process your Personal
Data to provide marketing and promotional materials to you on our Products and
Services. If we do so, each communication we send you will contain instructions
permitting you to opt-out of receiving future communications of that nature.
The legal basis for this processing is your consent. Additionally, if you
consent to participate in our lottery, contest or other promotions, we may use
your Personal Data to manage such activities.
·Personalization: We may process your account and
profile data, usage data, device information to personalize product design and
to provide you with services tailored for you, such as recommending and
displaying information and advertisements regarding products suited to you, and
to invite you to participate in surveys relating to your use of our Products.
The legal basis for this processing is your consent.
·Legal Compliance: We may process your Personal Data as
we believe to be necessary or appropriate: (a) to comply with applicable laws
and regulations; (b) to comply with legal process; (c) to respond to requests
from public and government authorities (d) to enforce our terms and conditions;
(e) to protect our operations, business and systems; (f) to protect our rights,
privacy, safety or property, and/or that of other users, including you; and (g)
to allow us to pursue available remedies or limit the damages that we may
sustain.
Who do we
share Personal Data with?
At Gross
Teknoloji Tic. A.Ş, we only share Personal Data in ways that we tell you about.
We may share your Personal Data with the following recipients:
·To our third-party service providers who perform
certain business-related functions for us, such as website hosting, data
analysis, payment and credit card processing, infrastructure provision, IT
services, customer support service, e-mail delivery services, and other similar
services to enable them to provide services to us.
·To our customers and other business partners who
provide you, directly or indirectly, with your Smart Devices, and/or networks
and systems through which you access and use our Sites and Services.
·To an affiliate or other third party in the event of
any reorganization, merger, sale, joint venture, assignment, transfer or other
disposition of all or any portion of our business, assets or stock (including
without limitation in connection with any bankruptcy or similar proceedings).
In such an event, you will be notified via email and/or a prominent notice on
our website of any change in ownership, incompatible new uses of your Personal
Data, and choices you may have regarding your Personal Data.
·As we believe to be necessary or appropriate: (a) to
comply with applicable laws and regulations; (b) to comply with legal process;
(c) to respond to requests from public and government authorities, including
public and government authorities outside your country of residence; (d) to
enforce our terms and conditions; (e) to protect our operations, business and
systems; (f) to protect our rights, privacy, safety or property, and/or that of
other users, including you; and (g) to allow us to pursue available remedies or
limit the damages that we may sustain.
·To subsidiaries or affiliates within our corporate
family, to carry out regular business activities.
Except for
the third parties described above, to third parties only with your consent.
International
Transfer of Information Collected
To
facilitate our operation, we may transfer, store and process your Personal Data
in jurisdictions other than where you live. Laws in these countries may differ
from the laws applicable to your country of residence.
Your Rights
Relating to Your Personal Data
We respect
your rights and control over your Personal Data. You may exercise any of the
following rights:
Via the
“Profile – Personal Center” in our Products
You do not
have to pay a fee and we will aim to respond you within 30 days. If you decide
to email us, in your request, please make clear what information you would like
to have changed, whether you would like to have your Personal Data deleted from
our database or otherwise let us know what limitations you would like to put on
our use of your Personal Data. Please note that we may ask you to verify your
identity before taking further action on your request, for security purposes.
You may:
·Request access to the Personal Data that we process
about you;
·Request that we correct inaccurate or incomplete
Personal Data about you;
·Request deletion of Personal Data about you;
·Request restrictions, temporarily or permanently, on
our processing of some or all Personal Data about you;
·Request transfer of Personal Data to you or a third
party where we process the data based on your consent or a contract with you,
and where our processing is automated; and
·Opt-out or object to our use of Personal Data about
you where our use is based on your consent or our legitimate interests.
Security
We use
commercially reasonable physical, administrative, and technical safeguards to
preserve the integrity and security of your Personal Data. Gross Teknoloji Tic.
A.Ş provides various security strategies to effectively ensure data security of
user and device. As for device access, Gross Teknoloji Tic. A.Ş proprietary
algorithms are employed to ensure data isolation, access authentication,
applying for authorization. As for data communication, communication using
security algorithms and transmission encryption protocols and commercial level
information encryption transmission based on dynamic keys are supported. As for
data processing, strict data filtering and validation and complete data audit
are applied. As for data storage, all confidential information of users will be
safely encrypted for storage. If you have reason to believe that your
interaction with us is no longer secure (for example, if you feel that the
security of any account you might have with us has been compromised), you could
immediately notify us of the problem by emailing info@soultech.com.tr
Data
Retention
We process
your Personal Data for the minimum period necessary for the purposes set out in
this Privacy Policy, unless there is a specific legal requirement for us to
keep the data for a longer retention period. We determine the appropriate
retention period based on the amount, nature, and sensitivity of your Personal
Data, and after the retention period ends, we will destruct your Personal Data.
When we are unable to do so for technical reasons, we will ensure that
appropriate measures are put in place to prevent any further such use of your
Personal Data.
Changes to
this Privacy Policy
We may
update this Privacy Policy to reflect changes to our information practices. If
we make any material changes we will notify you by email (send to the e-mail
address specified in your account) or by means of a notice in the mobile
applications prior to the change becoming effective. We encourage you to
periodically review this page for the latest information on our privacy
practices.
Contact Us
If you have
any questions about our practices or this Privacy Policy, please contact us as
follows:
Gross
Teknoloji Tic. A.Ş
Postal
Mailing Address: Mahmutbey Mah. Turgut Cad. No: 9 Bağcılar/İSTANBUL
T: 0850 477
7685(SOUL) www.soultech.com.tr
Email:
info@soultech.com.tr