What permissions does Hibike need to obtain and why

Update date: August 2, 2023

Effective Date: August 2, 2023

Privacy is a fundamental right of everyone and also a fundamental value of ours. Here, we will explain to you how HiBike collects, uses, and stores your personal information and what rights you have.

1. How do we collect and use your information

2. How do we store your information

3. Device permissions

4. The third-party SDK connected to this software

5. Information Security

6. External provision

7. Your Rights

8. Changes

9. Protection of minors

10. Contact Us

1. How do we collect and use your information

During your use of this software, we will collect information that you have voluntarily provided or generated as a result of using the service in the following ways, for the purpose of providing services to you, optimizing our services, and ensuring the security of your account:

1.1 When you register for a HiBike account, we will collect your name/nickname, phone number, or email account. The purpose of collecting this information is to help you complete HiBike account registration, so that we can provide services and protect your account security. Your real name/nickname and phone number belong to personal sensitive information, which is collected to confirm your identity (such as receiving verification codes) and meet the requirements of relevant laws and regulations for network real name system. If you do not provide such information, you may not be able to use our services properly. In addition, you can choose to continue providing your nickname, avatar, device name, and other information, so that we can provide more personalized services. Refusing to provide it will not affect your normal use of this software.

1.2 When you bind this software to your HiBike vehicle, we will collect the SN code of your vehicle. This information is collected to determine the correspondence between you and your vehicle, so that we can provide you with the correct vehicle related services.

1.3 When you use the car condition or a specific function of this software, in order to ensure your normal service, we will collect information related to your phone (including phone hardware model, phone system, phone name, phone time zone, Bluetooth information, WiFi related information, phone device configuration), Vehicle information (including SN code, frame number, motor number, central control version, battery level, driving speed), log information (operation log, fault log, service log), and location information (country code, city code, geographic location) related to your vehicle are the basic information that must be collected to provide you with services. For example:

1.3.1 When you use location-based features such as cycling trajectory, we will collect the geographic location information of your vehicle to provide you with the requested service. The geographic location information of the vehicle belongs to personal sensitive information, which may identify your personal location information itself or in combination with other information. If you do not provide such information, you may not be able to use the service function normally.

1.3.2 When you use the map and positioning function, we will collect the geographic location information of your vehicle and your device, so that you can intuitively understand the positioning information of you and your vehicle.

1.3.3 When you use the theft reporting function, we will collect the geographic location information of your vehicle and your device to assist you in patrolling stolen vehicles as much as possible.

1.3.4 When you use the leaderboard function, we will collect information about the city where your vehicle is located. When collecting this information, we aim to provide you with accurate information on the vehicle usage in your city.

1.3.5 When you use the view service outlet and online repair function, we will collect the geographic location information of your device in order to provide you with nearby available service outlets.

1.3.6 When you use other functions that are not based on location information, such as vehicle management, device upgrade, battery information, estimated mileage, etc., we will collect the SN code, frame number, motor number, central control version, battery level, driving speed, fault log, service log, operation log, and other information of your vehicle, in order to provide the service you requested normally.

1.4 When you use the cycling navigation function, we will collect information about your vehicle's geographical location, vehicle speed, vehicle travel time, battery level, etc., so that we can accurately record your cycling journey and provide navigation services.

In order to provide you with more user-friendly services, some third-party SDKs connected to this software will collect your installed list information. For specific information on third-party SDKs and their information collection and usage rules, please refer to Part 4 of this policy.

In addition, according to relevant laws, regulations, and national standards, in the following situations, we may collect and use your relevant personal information without seeking your authorization and consent:

a) Related to the fulfillment of obligations stipulated by laws and regulations by personal information controllers; b) Directly related to national security and national defense security; c) Directly related to public safety, public health, and major public interests; d) Directly related to criminal investigation, prosecution, trial, and execution of judgments; e) For the purpose of safeguarding the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain my authorization and consent; f) The personal information involved is publicly disclosed by the individual information subject to the public; g) It is necessary to sign and perform contracts according to the requirements of the personal information subject; h) Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels; i) Necessary for maintaining the safe and stable operation of the provided products or services, such as discovering and handling malfunctions in the products or services; j) The personal information controller is a news unit and is necessary for conducting legitimate news reporting; k) The personal information controller is an academic research institution that conducts statistical or academic research for the public interest, and when providing academic research or descriptive results to the public, the personal information contained in the results is de labeled.

Please understand that the functions and services we provide to you are constantly updated and developed. If a certain function or service is not included in the aforementioned description and your information is collected, we will separately explain the content, scope, and purpose of information collection to you through page prompts, interactive processes, announcements, and other methods to obtain your consent.

2. How do we store your information

2.1 Location of Information Storage: We will store user personal information collected within China in accordance with laws and regulations. If your personal information storage location is transferred from within China to overseas, we will strictly comply with legal provisions. 2.2 Information Storage Period Generally speaking, we only retain your personal information for the necessary time to achieve your purpose, such as mobile phone number. If you need to use the HiBike service, we need to keep your mobile phone number to ensure your normal use of the service. When you log out of the HiBike account, we will delete your relevant personal information. Geographic positioning: If you need to use HiBike's location-based feature, we need to always save the geographic location information of your vehicle to ensure your normal use of the service. When you unbind, we will delete the geographic positioning information related to you. When our products or services cease operation, we will notify you through push notifications, announcements, and other forms, And within a reasonable period of time, delete your personal information or perform anonymization processing (the so-called "anonymization processing" refers to the process of making the personal information subject unrecognizable through technical processing of personal information, and the processed information cannot be restored. The information obtained after anonymization processing of personal information is not personal information.).

3. Device permissions

To ensure the implementation of HiBikeApp related functions and stable operation of the application, we may apply for or use relevant permissions for the device or system; We will display the relevant permissions that the product may apply for and use through the following list. You can manage the relevant permissions according to your actual needs;

4. The third-party SDK connected to this software

To ensure the stable operation or implementation of HiBike related functions, we may access software development kits (SDKs) provided by third parties to ensure the sustainable development and maintenance of the products and services we provide to you. We will conduct strict security checks on software tool development kits (SDKs) that authorize partners to obtain relevant information. You can learn how third parties will handle your personal information through the relevant information listed in this list. We will also impose strict restrictions on third-party access to personal information to protect the security of your personal information

The third-party SDK we connect to is mainly used for the service you requested. When you do not use the relevant functions or services, the third-party cannot obtain your information. When meeting new service requirements and business function changes, we may adjust the third-party SDKs we connect to. We will promptly disclose to you the latest information on accessing third-party SDKs in this note.

QQ Sharing SDK

Name of third-party company: Shenzhen Tencent Computer System Co., Ltd

Purpose of use: Use QQ information to share friends

● Function type: Information sharing function

● Information collection details: mobile device information, IP address

● Privacy Policy Address: https://privacy.qq.com/mb/policy/tencent-privacypolicy

WeChat Sharing SDK

Name of third-party company: Shenzhen Tencent Computer System Co., Ltd

Purpose of use: Use WeChat information to share friends

● Function type: Information sharing function

● Information collection details: mobile device information, IP address

● Privacy Policy Address: https://weixin.qq.com/cgi-bin/readtemplate?spm=a1zaa.8153814.0.0.67abe7a3ddAz0R 〈=zh_ CN&t=weixin_ Agreement&s=privacy

Xiaomi Push SDK (Android)

Third party entity: Xiaomi Mobile Software Co., Ltd

Purpose of use: Push message

Function type: Push notification function

Information collection details: your OAID (for Android Q or above systems), MEIDMD5, Android ID, VAID, AAID, as well as your MID (for MIUI systems) and device model information

Huawei Push SDK (Android)

Third party entity: Huawei Terminal Co., Ltd. Purpose of use: Push messages

Function type: Push notification function

Information collection details: your ID, application ID, application package name, and server public IP address. If you create a message push task on the AppGallery Connect website, we will collect information on the usage frequency, task name, message content, and push scope (application token, topic name, or audience group name) of Huawei push functions

Privacy Policy Address: https://developer.huawei.com/consumer/cn/doc/development/HMSCore-Guides-V5/privacy-statement-0000001050042021-V5

OPPO Push SDK (Android)

Third party entity: Guangdong Huantai Technology Co., Ltd

Purpose of use: Push message

Function type: Push notification function

Information collection details: your device related information (Serial Number, User ID, Android ID, Google Advertising ID, phone region settings, device model, phone power, phone operating system version and language), application information using push services (APP package name and version number, running status), push SDK version number, network related information (IP or domain name connection result, current network type), message sending result, Notification bar status (notification bar permissions, user click behavior), lock screen status (whether to lock screen, whether to allow lock screen)

VIVO Push SDK (Android)

Third party entity: Vivo Mobile Communication Co., Ltd

Purpose of use: Push message

Function type: Push notification function

Information collection details: Device and application information: including the operating system version number, application information, device identifier (SIM, mobile country code, and mobile network number of vivo Android devices), mobile operator, usage language, system settings system, device and application data during your use of vivo devices and services

Gaode SDK

Third party entity: Gaode Software Co., Ltd

Purpose of use: In order to provide corresponding services, provide you with problem tracking, troubleshooting, diagnostic services, and data statistics to ensure the normal operation of products and services, Gaode will process your device information, including IDFA, Android ID, MEID, MAC address, OAID, sensor, hardware serial number, based on different devices and systems (Android/iOS) and system versions. Specifically, when you use the following functions and services related to the Gaode SDK, the collected device information may vary. Please refer to the content of the Positioning SDK, Map SDK, Search SDK, and Navigation SDK for details.

Positioning SDK

Detailed information collection:

Location information: The purpose of use is to return user location information to the application and provide corresponding services for developers based on the user's location information; In order to facilitate the provision of real-time road conditions and road condition prediction services, we will conduct data statistics and analysis of user location information, and based on this, make judgments on traffic congestion conditions

Mobile device information: The purpose of use is to provide services, track, troubleshoot, diagnose, and count various problems in the service, and ensure the normal operation of products and services

Map SDK

Detailed information collection:

Location information: The purpose of using it is to return user location information to the application, display user location on the map surface, and provide corresponding services based on user location information when the developer has enabled the positioning small blue dot function

Collect equipment information: The purpose of use is to provide services, track, troubleshoot, diagnose, and statistically analyze various problems in the service, and ensure the normal operation of products and services

Search SDK

Detailed information collection:

Navigation SDK

Detailed information collection:

Location information: The purpose of use is to return user location information to the application, provide users with various navigation services based on user location, and provide developers with corresponding services based on user location information; In order to facilitate the provision of real-time road conditions and road condition prediction services, we will conduct data statistics and analysis of user location information, and based on this, make judgments on traffic congestion conditions

Departure and destination: The purpose of use is to meet the navigation services provided by developers to users, such as route planning and real-time navigation. We will collect users' departure and destination information

5 China Mobile

Name of third-party company: China Mobile Communications Group Co., Ltd

● Sharing type: embedded SDK

SDK Description: A product that provides one-on-one mobile number real name information query services to enterprise applications in industries such as the Internet that require user real name information authentication

Purpose of use: To provide you with sharing services on WeChat and WeChat Moments

● Sharing method: SDK native collection

● Third party personal information processing rules: http://dev.10086.cn/docInside?contentId=10000067529678

5. Information Security

We strive to provide security for users' information to prevent loss, improper use, unauthorized access, or disclosure of information. We will collect, use, store, and transmit user information on a "minimum" basis, and inform you of the purpose and scope of use of the relevant information through user agreements and privacy policies. We attach great importance to information security. We have established a dedicated team responsible for the development and application of various security technologies and procedures. We will conduct security background checks on security management leaders and personnel in key security positions. We have established a sound information security management system and internal security incident handling mechanism. We will take appropriate security measures and technical means that comply with industry standards to store and protect your personal information, in order to prevent its loss, unauthorized access, public disclosure, use, damage, loss or leakage. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; We will use trusted protection mechanisms to prevent data from being maliciously attacked. We will cultivate employees' awareness of data security and provide training and assessment on their security capabilities, in order to enhance their awareness of the importance of protecting personal information. We will conduct identity authentication and permission control for employees who process personal information, and sign confidentiality agreements with employees and partners who come into contact with your personal information, clarifying job responsibilities and code of conduct, ensuring that only authorized personnel can access personal information. If there is a security incident such as personal information leakage, we will initiate an emergency plan to prevent the expansion of the security incident, and inform you through push notifications, announcements, and other forms. We also ask you to understand that in the internet industry, due to technological limitations and rapid development, as well as various possible malicious attack methods, even if we do our best to strengthen security measures, we cannot always ensure 100% security of information. Please be aware that there may be safety issues in other links beyond our control.

6. External provision

At present, we will not actively share or transfer your personal information to third parties. If there are other situations where you need us to share or transfer your personal information to a third party, we will directly obtain or confirm that the third party has obtained your explicit consent to the above actions. We will not publicly disclose the personal information we collect. If disclosure is necessary, we will inform you of the purpose of this public disclosure, the type of information disclosed, and the sensitive information that may be involved, and obtain your explicit consent. With the continuous development of our business, we may engage in mergers, acquisitions, asset transfers, and other transactions. We will inform you of the relevant situation and continue to protect or require new controllers to continue protecting your personal information in accordance with laws, regulations, and standards no lower than those required by this guideline. In addition, according to relevant laws, regulations, and national standards, in the following situations, we may share, transfer, or publicly disclose personal information without obtaining the prior authorization and consent of the personal information subject: a) related to our obligations under laws and regulations; b) Directly related to national security and national defense security; c) Directly related to public safety, public health, and major public interests; d) Directly related to criminal investigation, prosecution, trial, and execution of judgments; e) For the purpose of safeguarding the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain my authorization and consent; f) Personal information disclosed by the individual information subject to the public on their own; g) Collecting personal information from legally disclosed information, such as legitimate news reports, government information disclosure, and other channels.

7. Your Rights

During your use of HiBike, you can access, update, or correct your personal information at any time. You can also contact us to restrict the collection, use, disclosure, or processing of your personal information. You can also request us to delete your personal information that has already been collected or withdraw your consent at any time. 7.1 Access to your personal information: You can search for your profile, nickname, gender, personal signature, real name, phone number, email, and other personal information through the "My Personal Home Page Edit Profile" path. 7.2 Updating or correcting your personal information: You can search for your profile, nickname, gender, personal signature, real name, phone number, email, and other personal information through the "My Personal Home Page Edit Profile" path. 7.3 Delete your personal information: You can cancel your HiBike account through the "My Settings Cancel Account" path to delete personal information such as avatar, nickname, gender, personal signature, real name, phone number, email, etc. 7.4 Account cancellation: You can cancel your HiBike account through the "My Settings Account Cancellation" path.

8. Changes

We may revise this privacy policy in due course. When the terms of the privacy policy change, we will display the changed guidelines to you through push notifications, pop-up windows, or other appropriate forms when you log in and update the version.

9. Protection of minors

We attach great importance to the protection of personal information of minors. According to relevant laws and regulations, if you are a minor under the age of 18, you should obtain written consent from your parent or legal guardian before using HiBike services. If you are the guardian of a minor, please contact us if you have any questions about the personal information of the minor you are monitoring.

10. Contact Us

When you have other complaints, suggestions, or issues related to personal information of minors, you can call 0755-23903656 or submit your request or opinion through the app's common problems and feedback. We will review the issues involved as soon as possible and handle them within fifteen days after verifying your identity.

Company Name: Shenzhen Haibo Motor Drive Co., Ltd

Email: sales@szhbmotor.com

Tel: 0755-23903656