Privacy Policy
Updated: Demcember 27, 2021
Effective: January 27, 2022
Tuya Global, Inc. and its Affiliates (as hereinafter
defined) (“we”, “us”, “our”, or “Tuya”) are committed to protecting your
privacy. Smart Energy APP Privacy Policy (this “Policy”) describes our
practices in connection with information privacy on Personal Data (as
hereinafter defined) we process through your use of our products and services
(collectively, the “Services”), for instance the Smart Energy APP Mobile
Application (the “App”) and the Tuya MiniProgram.
Before you start using the Services, please carefully
read this Policy which details our purposes for collecting and processing your
Personal Data, as well as how we use, store, share and transfer your Personal
Data. In this Policy you will also find ways to exercise your rights of
access, update, delete or protect your Personal Data.
If you have any question regarding this Policy,
please do not hesitate to contact us via:
You are not obliged to provide to us your Personal
Data (as defined below). However, we may be unable to provide you with certain
products and/or Services if you decline to provide such data.
If you are a child under the age
of 13 (or such other age provided by applicable law in your country/region of
residence), please read this agreement and the "Tuya Children's Privacy
Statement" with your legal guardian or parent and make sure that you and
your guardian or parent have clear understanding about our privacy protection
practices.
Definitions
In this Policy:
Affiliate means any company, firm or
legal entity that: (1) is directly or indirectly controlled by Tuya; or (2)
directly or indirectly controls Tuya; or (3) jointly with Tuya, controls the
same company; or (4) is, directly or indirectly, under common control of the
same company with Tuya. Affiliates shall include, without limitation, Tuya’s
parent companies, subsidiaries, and such subsidiaries under common control of
the same parent company as Tuya.
Personal Data means information
generated, collected, recorded and/or stored, electronically or otherwise, that
can be used to identify an individual or reflect the activity of an individual,
either from that information alone, or from that information and other
information we have access to about that individual.
Personal Sensitive Data includes personal biometric
information, communication records and contents, health information,
transaction information, and precise location information, etc., according to
various data protection laws and regulations. When we collect Personal Sensitive
Data from you, we will generate an explicit notification for your consent
before we collection personal sensitive data about you.
Smart Devices refers to those computing devices
produced or manufactured by hardware manufacturers, with human-machine
interface and the ability to transmit data that connect wirelessly to a
network, including: smart home appliances, smart wearable devices, smart air cleaning
devices, etc.
1. What Personal Data Do We
Collect?
In order to provide the Services to you, we will ask
you to provide necessary Personal Data that is required to provide those
Services. If you do not provide your Personal Data, we may not be able to
provide you with the Services.
1) Information
You Voluntarily Provide to Us
·Registered Account Data: When you register an account with us,
we may collect your account name and contact details, such as your email
address, phone number, user name, and login credentials. During your
interaction with the Services, we may further collect your nickname, country
code, language preference or time zone information into your account.
If you authorize login to the Services with a
third-party account, we will obtain from such third party your account
information (such as portrait, nickname, region etc.) which may be bound with
your Tuya account for quick login. We will ensure compliance with applicable
data protection laws and regulations, as well as agreements, policies or
documentations agreed with such third party regarding sharing personal
information, in processing your Personal Data.
·Non-registered Account Data: If you do not want to provide your
account data when you start to use any of the Services, you may use the App
without logging in or creating an account, namely the “Try Now” mode, and you
may still use certain Services, such as searching and browsing any features on
the App by creating a guest ID. When you are using the "Try Now"
mode, we will not collect Personal Data related to your account. Collection and
use of the Personal Data collected here will be limited to: the time of
entering the App, operating system of your mobile phone, and the purposes you
have authorized in using the additional functions of the App and/or the Smart
Devices. For instance, if you enable the location setting in the "Try
Now" mode, the location data will be uploaded for supporting the function.
Once you exit from the "Try Now" mode, we will remove your data
instantly and permanently.
However, if the Services you request or purchase are
based on your account, please go to the registration/login page for guidance.
·Feedback: When using feedback and suggestion features in the
Services, we will collect your email address, mobile phone number and your
feedback content to address your problems and solve device failures on a timely
basis.
Information based on additional functions:
In order to offer you with more convenient and
higher-quality Services with optimized user experiences, we may collect and use
certain information if you consent to use of additional functions in the App.
Please note, if you do not provide such information, you may continue to use
basic Services of the App and connected Smart Devices, but certain features
based on these additional functions may not be available. These additional
functions may include:
Additional functions based on
location information:
When you enable the location-based functions through
permission settings on your mobile device, we will collect and process your
location information to enable these functions, such as pairing with your Smart
Devices. Also, we may collect information about your: a) real-time and precise
location, for instance when you choose to use the automation scenarios for
controlling your Smart Devices, or b) non-precise geo-location when you use
certain Smart Devices or the Services, such as robot cleaner and weather service.
Based on your consent, when you enable the geo-fence
feature, your location information will be generated and shared with Google
Maps services. Please note that Google has corresponding data protection
measures, which you may refer to Google’s Data Processing and Security Terms
for more details.
You may disable the collection and use of your
location information by changing your mobile device settings ("My -
Setting - Privacy Right Setting - Switch on/off Location Information"),
upon which we will cease to collect and use your location information.
Additional services based on
camera:
You may use the camera to scan the code by turning on
the camera permission to pair with a Smart Device, take video, etc. Please be
aware that even if you have agreed to enable the camera permission, we will
only obtain information when you actively use the camera for scanning codes,
video recording, etc.
You may opt-out the using of camera permission:
"My - Setting - Privacy Right Setting - Switch on/off Camera".
Additional services for accessing
and uploading pictures/videos based on photo albums (picture library/video
library):
You can use this function to upload your
photos/pictures/videos after turning on the photo album permission, so as to
realize functions such as changing the avatar, reporting device usage problems
by providing photo proofs, etc. When you use the photos and other functions, we
will not recognize this information; but when you report a device usage
problem, we may use the photos/pictures you upload to locate your problem.
You may opt-out the using of photo album permission:
"My - Setting - Privacy Right Setting - Switch on/off Photo Album".
Additional services related to
microphone-based service:
You can use the microphone to send voice information
after turning on the microphone permission, such as shooting videos, waking up
the voice assistant, etc. For these functions, we will collect your voice
information to recognize your command. Please be aware that even if you have
agreed to enable the microphone permission, we will only obtain voice
information through the microphone when you voluntarily activate the microphone
in the App.
You may opt-out the using of microphone permission:
"My - Setting - Privacy Right Setting - Switch on/off Microphone".
Additional services based on
storage permission (Android):
The purpose is to ensure stable operation of the App
by utilizing the storage permission. After you give or indicate the permission
to read/write your mobile device’s storage, we will access pictures, files,
crash log information and other necessary information from your mobile device’s
storage to provide you with functions such as information publications, or
recording the crash log information locally.
You may opt-out the using of storage permission:
"My - Setting - Privacy Right Setting - Switch on/off Storage".
Additional services based on
Notification permission:
The reason why we ask you for the permission is to
send you notifications about using the Smart Devices or Services, especially if
you have purchased security services and you require an alert or message so
that you can capture the real-time status.
You may opt-out the using of App notifications:
"My - Message Center - Setting - Switch on/off Notifications".
Additional services based on
Alert Window permission:
You may choose to bind a camera in the App and
require the App to display the real-time image of the camera in a separate
window.
You may opt-out the using of alert window
information: "My - Setting - Privacy Right Setting - Switch on/off Alert
Window".
Additional services based on
Bluetooth permission:
You can enable Bluetooth functions after turning on
the permission, including controlling the Smart Devices, acquiring status of,
discovering and configuring Smart Devices. In these functions, we will
communicate with Smart Devices via Bluetooth. Please be aware that even if you
have agreed to enable the Bluetooth permission, we will only use Bluetooth for
communication in these scenarios: display device status on the home page and
Smart Device panel; perform device control on the home page and Smart Device
panel; discovering Smart Devices on the home page and the add device page,
Smart Device distribution network.
You may opt-out the using of Bluetooth via "My -
Settings - Privacy Setting - Disable/Enable Bluetooth permission".
Additional services based on
HomeKit permission (iOS):
You can enable related functions after enabling
HomeKit permissions, including discovering Smart Devices, enabling Smart Device
network configuration, controlling Smart Devices, and checking device status.
Among these functions, we will process data with the "Home“ App that comes
with the iOS system through HomeKit. Please be aware that even if you have
agreed to enable the HomeKit permission, we will only use it in these
scenarios: on the home page, to discover HomeKit devices, HomeKit device network
configuration; in "Settings - HomeKit" for discovering HomeKit
devices, HomeKit device network configuration.
You may opt-out the using of HomeKit permission via
"My - Settings - Privacy Settings-Turn off/on HomeKit permission".
Additional services based on
HealthKit (iOS):
You can proactively enable related functions after
enabling HealthKit permission, including statistics on weight, height, running,
and swimming. In these functions, we will exchange data with the health-related
functionalities that comes with the iOS system through HealthKit. Please be
aware that even if you have agreed to enable HealthKit permission, we will only
use them in these scenarios: when you use the health-related Smart Device, such
as body fat scales, bracelets, watch and consent to use the HealthKit, the data
reported by the Smart Device will be transferred to HealthKit.
You may opt-out the using of HealthKit permission via
"My - Settings - Privacy Settings - Turn off/on HealthKit
permission".
Please note that if you turn on any
permission, you authorize us to collect and use relevant personal information
to provide you with corresponding Services. Once you turn off any permission,
we will take it as a cancellation of the authorization, and we will no longer
continue to collect Personal Data based on the corresponding permissions, and
the related functions may be terminated. However, your decision to turn off the
permission will not affect previous collection and use of information based on
your previous authorization.
2) Information We Collect
Automatically
·Mobile Device Information: When you interact with our Services,
in order to provide and maintain the normal operation of our Services, to
improve and optimize our Services, and to protect your account security as
well, we automatically collect mobile device information, such as mobile device
model number, IP address, wireless connection information, the type and version
of the operating system, application version number, push notification
identifier, log files, and mobile network information. Meanwhile, we will
collect your software version number. In order to ensure the security of the
operating environment or to provide services, we will collect information about
the installed mobile applications and other software you use.
·Usage Data: During your interaction with our websites and
Services, we automatically collect usage data relating to visits, clicks,
downloads, messages sent/received, and other usage of our websites and
Services.
·Log Information: When you use the App, in order to improve your
user experience, the system and exception log may be uploaded, including your
IP address, language preference setting, operating system version, date or time
of access, so that we can facilitate and accurately identify problems and help
you solve them in timely manner.
Please note that one cannot identify a
specific individual by using device information or log information alone.
However, if these types of non-personal information, combined with other
information, may be used to identify a specific individual, such information
will be treated as Personal Data. Unless we have obtained your consent or
unless otherwise provided by data protection laws and regulations, we will
aggregate or desensitize such information.
3) Smart Devices Related
Information:
When you use a Smart Device, we will collect some
basic and pre-embedded information of the Smart Device and the information
generated during your use of the Smart Device.
·Basic Information of Smart
Devices: When you
connect your Smart Devices with the Services, we may collect basic information
about your Smart Devices such as device name, device ID, online status,
activation time, firmware version, and upgrade information.
·Information collected during the
process of connecting to a Smart Device: Based on the type of Smart Device you need to
connect, the basic information collected includes:
·Smart Devices connected via Wi-Fi: Wi-Fi information (SSID,
Wi-Fi password), device MAC address;
·After establishing a local connection via Bluetooth, Smart
Devices connected via Wi-Fi: Wi-Fi information (SSID, Wi-Fi password), device
MAC address;
·Smart Devices connected via Bluetooth: device MAC address;
·Smart Devices connected via Zig-bee: device MAC address.
·Information Reported by Smart
Devices: Depending on
the different Smart Devices you elect to connect with the Services, we may
collect different information reported by your Smart Devices. The following
information reported by the Smart Device only applies when you use them:
·When you voluntarily use a smart camera (IPC service) and
connect to the Tuya platform: When you connect a doorbell camera, a door lock, or a smart
surveillance camera through Tuya service to monitor the security of your
residence, during the process, the device may capture the images if it
recognizes someone or an object is moving around, and then provide you a
playback of related surveillance content. At this time, we will automatically
encrypt the captured image and save it locally on the device. When you actively
choose and successfully purchase cloud storage service, the smart camera will
upload the pictures or video files you have taken to the cloud for further
storage so that you can review them in the App. We will keep your information
based on the cloud storage service you purchase. When you choose to delete the
picture in advance in the Tuya App, you can delete it in the message center and
if you need to delete a video on the App, the cloud will delete immediately the
video files you stored in the cloud service.
·When you voluntarily use a certain health smart device and
connect to the Tuya platform: If you choose one or more of the following Smart Devices, the
corresponding information will be recorded:
·Body Fat Scale: height, weight, body fat mass (BFM), BMI
and skeletal muscle mass (SMM), body fat rate, muscle mass, muscle rate, body
fat index, obesity level, ideal weight, weight control, visceral fat index,
lean body mass, body water, bone mass, protein rate, BMR, metabolic age, body
score, body type, subcutaneous fat rate, subcutaneous fat mass, heart rate.
·Wrist Band and other devices: heart rate, steps, calories,
mileages, heart rate, sleeping records, training records, body
temperature, blood oxygen, systolic blood pressure, diastolic blood pressure,
stress.
·Smart rope skipping and other smart fitness equipment: start
time, jump mode, jump rope count, workout duration, calories burned, most keep
jump count, trip on times, average speed, fastest speed, heart rate during
workout.
Particularly, when you proactively consent to
the Services connecting with third party health platform to enable the
fundamental feature for you, such as Apple Health, Google Fit, Fitbit, we will
share your health data with them for the sole purpose of measuring and
analyzing heath related indicators about you.
Smart Devices | Wrist Band | BodyFat Scale |
---|
GoogleFit | steps,
calories, miles | weight, body
fat% |
Apple Health | steps,
calories, miles, heart rate, record of sleeping | height,
weight, body fat%, BMI, lean body mass |
Fitbit | / | weight, body
fat% |
We will
not disclose such health data to any other third party or use health related data for other
purposes that not defined in the Policy. You may disconnect the Services with
third party Health platform at any time by managing your health settings on
your mobile device.
2. Purposes and Legal Basis for
Processing Personal Data
The purpose for which we may process information
about you are as follows:
·Provide You with Our Services: We process your account data,
mobile device information, usage data, location information, and Smart Device
related information to provide you with the Services that you have requested.
The legal basis for this processing is to perform our contract with you
according to our User
Agreement. ·Improve Our Services: We process your mobile device information,
usage data, location information and Smart Device related information to ensure
the functions and safety of the Services, to develop and improve the Services,
to analyze the efficiency of our operations and to prevent and trace fraudulent
or inappropriate usage. The legal basis for this processing is to perform our
contract with you according to our User Agreement.
·Non-marketing Communication: We process your Personal Data to
send you important information regarding the Services, changes to our terms,
conditions, and policies and/or other administrative information. At the same
time, we will also send you notifications related to the services you have
purchased, such as alert services. You can check the “App Notification” in the
App ("Me &rt; Message Center &rt; Setting &rt; Notification Setting”) to
manage these communications. When you decide not to enable the Notifications function,
we will no longer process your information for such purpose. The legal basis
for this processing is to perform our contract with you according to our User
Agreement.
·Data Analysis: In order to analyze the usage of the products we
provide and improve your user experience, we will analyze the data you provide
us, a) we need to check your problems when you encounter any malfunctions
during the usage of the product, under such circumstance, you may not able to
opt-out because it is highly relate to your functionalities and quality of
using our product and service, and b) analyze data about how you interface with
the product or under particular scenarios so that you can better enjoy the
convenience brought by our Services, under such circumstance, if you do not
agree to data analysis of your data, you can enter the privacy settings of Tuya
App (“My &rt; Settings &rt; Privacy Settings &rt; Data Analysis”) to opt-out
your selection. The legal basis for such processing is based on your consent.
·Marketing Communication and Personalization: We may process your
account data, usage data, device information to personalize product design and
to provide you with services tailored for you, such as recommending and
displaying information and advertisements regarding products suited to you, and
to invite you to participate in surveys relating to your use of the Services.
If you do not allow us to process your Personal Data for personalization, you
may opt out when you enter the App, or by changing your preferences in “Privacy
Settings” (“Me&rt; Settings &rt; Privacy Settings &rt; Personalization”) in the
App. The legal basis for this processing is your consent.
·Legal Compliance. We disclose information if we are legally
required to do so, or if we have a good faith belief that such use is
reasonably necessary to:
·comply with a legal obligation, process or request;
·enforce our User Agreement and other agreements, policies, and
standards, including investigation of any potential violation thereof;
·protect the rights, property or safety of us, our users, a third
party or the public as required or permitted by law; or
·detect, prevent or otherwise address security, fraud or
technical issues.
If there is any change in the purposes for processing
your Personal Data, we will inform such change to you with a prominent notice
on our website of such changes of purposes, and choices you may have regarding
your Personal Data.
3. Who do We Share Personal Data
with?
At Tuya, we only share Personal Data in ways that we
tell you about. Without your consent, we will not disclose your Personal Data
to third-party companies, organizations, or individuals except in the following
cases:
·To our third-party service providers who perform certain
business-related functions for us, such as website hosting, data analysis,
payment and credit card processing, infrastructure provision, IT services,
customer support service, e-mail delivery services, and other similar services
to enable them to provide services to us.
·To our customers and other business partners who provide you,
directly or indirectly, with your Smart Devices, and/or networks and systems
through which you access and use our websites and Services.
·To subsidiaries or affiliates within our corporate family for
purpose of regular business activities based on our instructions and in
compliance with applicable law, this Policy and other appropriate
confidentiality and security measures.
·To an affiliate or other third party in the event of any
reorganization, merger, sale, joint venture, assignment, transfer or other
disposition of all or any portion of our business, assets or stock (including
without limitation in connection with any bankruptcy or similar proceedings).
In such an event, you will be notified via email and/or a prominent notice on
our website of any change in ownership, and choices you may have regarding your
Personal Data.
·As we believe in good faith that access to, or use,
preservation, or disclosure of the information is reasonably necessary or
appropriate to:
(a)Comply with applicable law, regulation, legal
process, or lawful governmental request;
(b)Enforce our User Agreement and other agreements,
policies, and standards, including investigation of any potential violation
thereof;
(c) Protect our operation and business systems;
(d)Protect the rights, property or safety of us, our
users, a third party or the public as required or permitted by law; or
(e)Perform risk management, screening and checks for
unlawful, fraudulent, deceptive or malicious activities.
Except for the third parties mentioned above, we only
disclose your Personal Data to other third parties with your consent.
Data Transfer
Tuya operates globally, and Personal Data may be
transferred, stored and processed outside of the country or region where it was
initially collected. Also, the applicable laws in the countries and regions
where we operate may differ from the laws applicable to your country of
residence (please kindly check Tuya Global Data Center accordingly). Under the
Personal Data protection framework and in order to facilitate our operation, we
may transfer, store and process your Personal Data in jurisdictions other than
where you live. We protect Personal Data in accordance with this
Policy wherever it is processed and take appropriate contractual or other steps
to protect it under applicable laws.
The European Commission has determined that certain
countries outside of the European Economic Area (EEA), the UK or Switzerland
can provide adequate protection of Personal Data. Where Personal Data of users
in the EEA, Switzerland, or the UK is being transferred to a recipient located
in a country outside the EEA, Switzerland, or the UK which has not been
recognized as having an adequate level of data protection, we ensure that the
transfer is governed by the European Commission’s standard contractual clauses.
You can review the agreement on the basis of approved EU standard contractual
clauses per GDPR Art. 46. For more information, see here. If you would like further details on the safeguards
we have in place under the data transfer, you can contact us directly as
described in this Policy.
Data Subject Rights
We respect your rights and control over your Personal
Data. You may exercise any of the following rights:
·Via the “Me &rt; Settings &rt; Account and Security” or via “Me
&rt; FAQ&Feedback” in the Services (for Product version 3.2 and later).
You do not have to pay any fee for executing your
personal rights. Subject to applicable data protection laws in relevant
jurisdictions, your request of personal rights will be fulfilled within 15
business days, or within 30 calendar days due to different response
requirement.
If you decide to email us, in your request, please
make clear what information you would like to have changed, whether you would
like to have your Personal Data deleted from our database or otherwise let us
know what limitations you would like to put on our use of your Personal Data.
Please note that we may ask you to verify your identity before taking further
action on your request, for security purposes.
You may:
·Request access to the Personal Data that we process about you:
"My-Setting-Privacy Settings-Personal Data Export";
·Request that we correct inaccurate or incomplete Personal Data
about you: 1) Modify your account number (email address or phone number):
"My-Setting-Account and Security-Change your Account"; 2) Modify the
nickname and/or time zone: "My-Personal Information";
·Request deletion of Personal Data about you:
"My-Setting-Account and Security-Delete Account", when you confirm
the deletion of your account, your Personal Data will be deleted accordingly.
·Request restrictions, temporarily or permanently, on our
processing of some or all Personal Data about you: Please send over your
request through "My-FAQ & Feedback", or send over the email
request to privacy@tuya.com;
·Request transfer of Personal Data to you or a third party where
we process the data based on your consent or a contract with you, and where our
processing is automated: Please send over your request through "My-FAQ
& Feedback", or send over the email request to privacy@tuya.com;
·Opt-out or object to our use of Personal Data about you where
our use is based on your consent or our legitimate interests.
Withdrawal of consent: We will exercise your privacy
right to withdraw consent through the following approaches:
1)For privacy permissions acquired through device
system settings, your consent can be withdrawn by changing device permissions,
including location, camera, photo album (picture library/video library),
microphone, Bluetooth settings, notification settings and other related
functions;
2)You may opt-out the non-marketing communication
through “Me &rt; Message Center &rt; Notification Settings” to manage your
selection;
3)You may opt-out the data analysis features through
“Me &rt; Settings &rt; Privacy Settings”;
4)You may opt-out the Personalization feature through
“Me &rt; Settings &rt; Privacy Settings &rt; Personalization”;
5)Unbind the Smart Device through the App, and the
information related to the Smart Device will not be collected;
6)By using product with the Try Now mode, and
not enable certain location setting for particular smart scene, we
will not collect any Personal Data about you;
7)If you previously agreed to associate Tuya account
with a third-party service, such as a health platform, please unbind it on the
third-party platform.
When you withdraw your consent or authorization, we
may not be able to continue to provide you with certain products or services
correspondingly. However, your withdrawal of your consent or authorization will
not affect the processing of personal information based on your consent before
the withdrawal.
About Deletion
of the Account: You can find the Delete function through “Me &rt; Settings
&rt; Account and Security &rt; Delete Account” (“Deactivate Account” for the
App version under 3.16.5).
Security Measures
We use commercially reasonable physical,
administrative, and technical safeguards to preserve the integrity and security
of your Personal Data. Tuya provides various security strategies to effectively
ensure data security of user and device.
As for device access, Tuya proprietary algorithms are
employed to ensure data isolation, access authentication, applying for
authorization.
As for data communication, communication using
security algorithms and transmission encryption protocols and commercial level
information encryption transmission based on dynamic keys are supported.
As for data processing, strict data filtering and
validation and complete data audit are applied. As for data storage, all
confidential information of users will be safely encrypted for storage. If you
have reason to believe that your interaction with us is no longer secure (for
example, if you feel that the security of any account you might have with us
has been compromised), you could immediately notify us of the problem by
emailing privacy@tuya.com. In addition, we have obtained the Enterprise
Privacy Certification (EPC) as a proof and to learn more about our EPC
click here.
Data Retention
We process your Personal Data for the minimum period
necessary for the purposes set out in this Policy, unless there is a specific
legal requirement for us to keep the data for a longer retention period. We
determine the appropriate retention period based on the amount, nature, and
sensitivity of your Personal Data, and after the retention period ends, we will
destruct your Personal Data.
·For as long as you require us to fulfill the products and
services you request from us as defined in the User
Agreement; ·Personal Data will no longer be retained when you request to
remove your Personal Data, we will accordingly complete the task.
When we are unable to do so for technical reasons, we
will ensure that appropriate measures are put in place to prevent any further
such use of your Personal Data.
Dispute Resolution
Children’s Privacy
Protecting the privacy of young children is
especially important to us. The Services are not directed to individuals under
the age of thirteen (13) (or such other age provided by applicable law in your country/region
of residence), and we request that these individuals do not provide any
Personal Data to us. We do not knowingly collect Personal Data from any child
unless we first obtain permission from that child’s parent or legal guardian.
If we become aware that we have collected Personal Data from any child without
permission from that child’s parent or legal guardian, we will take steps to
remove that information.
Changes to this Policy
We may update this Policy to reflect changes to our
information practices, at least on an annual basis. If we make any material
changes we will notify you by email (send to the e-mail address specified in
your account) or by means of a notice in the mobile applications prior to the
change becoming effective. We encourage you to periodically review this page
for the latest information on our privacy practices.
Contact Us
If you have any questions about our practices or this
Policy, please contact us as follows:
Tuya Global, Inc.
Postal Mailing Address: 3979 Freedom Circle, Suite
340, Santa Clara, CA 95054, USA
For European Union or United Kingdom data subjects,
you have the right to lodge a complaint with a supervisory authority concerning
Tuya’s data processing activities. For questions, or to exercise your rights as
an EU or UK data subject, please contact our EU/UK Representative here:
Name: Rickert RechtsanwaltsgesellschaftmbH