Private Policy
This privacy policy discloses the privacy practices for Reliance Worldwide
Corporation Limited(ACN 610 855 877) (‘we’, ‘us’). This privacy policy will notify
you of the following:
• What personal information is collected from you, how it is used and with
whom it may beshared, including in relation to our website and investors.
• What choices are available to you regarding the use of your personal
information.
• The security procedures in place to protect against the misuse of your
personal information.
• How you can correct any inaccuracies in your personal information.
Information Collection
In certain circumstances, we may collect personal information about you, for
example when youcommunicate with us, make a purchase or apply for a trading
account. We collect current andhistorical personal information including
information about your name, contact details, identification,organisation, forms
submitted, payment details and enquiry/complaint details. We also collect
personal information about your use of our products and services and your
other dealings with us,including from records of any contact we have with you
by telephone, email or online.
We collect personal information directly from you as well as from third parties
including:
• our related companies, with which we co-operate in managing our respective
businesses;
• public sources such as material published on the internet;
• your organisation and representatives, which may be involved in facilitating
your relationship with us;
• information service providers which we may use where lawful, e.g. to build
and manage contactlists; and
• the parties with whom we exchange information as described here.
Information Use and Sharing
We collect, use and disclose your personal information to respond to you
regarding the reason youcontacted us, provide our products and services,
process payments and refunds, verify youridentity and personal information,
maintain and update our records and manage our relationshipwith you. We
may also use information regarding your interactions with us to troubleshoot
problems, customize, measure and improve our services, train and manage our
people and protectour lawful interests.
Unless you ask us not to or we are subject to legal restrictions, we may contact
you via email,telephone and other means on an ongoing basis to tell you about
specials, new products orservices, or changes to this privacy policy.
We may not be able to do these things without your personal information. For
example, we may notbe able to communicate with you or provide our services
to you.
We may exchange your personal information with our related bodies corporate,
your and ourrepresentatives and with our service providers that assist us with
customer contact, legal, businessconsulting, banking, payment, archival,
auditing, accounting, debt collection, delivery, information broking, research,
investigation, insurance, data processing, data analysis, documentmanagement,
website or technology services. In the event we were to merge or be acquired
by another entity, or consider doing so, we may share your information with
that entity or its advisers.The third parties described above may be located in
Australia, the United States, Canada, theUnited Kingdom, New Zealand, Spain
and other countries.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the
following at any time bycontacting us as set out below:
• Ask to see what personal information we have about you, if any.
• Ask to change or correct any personal information we have about you.
• Express any concern you have about our handling of your personal
information.
We may need to verify your identity in order to progress your request. Please
provide as muchdetail as you can with your request, as this will help us to
locate the relevant information more efficiently.
We will provide our reasons if we deny any request for access to or correction
of personal information. Where we decide not to make a requested correction
to your personal information and you disagree, you may ask us to make a note
of your requested correction with the information.
We take your privacy concerns seriously. Where you express any concerns that
we have interferedwith your privacy, we will respond to let you know who will
be handling your matter and when youcan expect a further response. We may
request additional details from you regarding yourconcerns, and may need to
engage or consult with other parties in order to investigate and dealwith your
issue. We will keep records of your request and any resolution.
Security
We hold personal information electronically and in hard copy form, both at our
own premises andwith the assistance of our service providers. We take a range
of precautions to protect yourpersonal information. Depending on the
circumstances, those precautions may include encryption,information access
restrictions and secure premises and facilities.
Please be aware that third parties outside of our control may unlawfully
intercept or accesstransmissions. So while we work very hard to protect your
privacy, we cannot promise that your private communications or personal
information will always remain private.
Our Website
The following section applies to our website at www.rwc.com (Website).
We use “cookies” (small files placed on your hard drive) on certain pages of the
Website to help analyse our web page flow, customize our services, measure
website effectiveness, and promotetrust and safety.
A few important things you should know about cookies and our Website are
that
• We offer certain features that are only available through the use of cookies.
• We use cookies to help identify you and maintain your signed-in status.
• Most cookies are “session cookies”, meaning that they are automatically
deleted from yourhard drive at the end of a session.
• You are always free to decline our cookies if your browser permits, although
doing so mayinterfere with your use of the Websites.
• You may encounter cookies from third parties on certain pages of our
Website that we do notcontrol. (For example, if you view a web page or
advertisement created by another user or thirdparty, there may be a “cookie”
placed by that web page or advertisement.)
• Our Website may use Google services such as Google Analytics from time to
time. For moreabout how Google collects and processes data, please see
Google’s privacy policy and theirinformation at www.google.com/policies/
privacy/partners/.
Investors
If you apply for or do invest with our company, we may collect information we
receive from you inapplications, subscription agreements and other related
documents and forms and informationabout your transactions with us and our
related bodies corporate. We collect, use and disclose your personal
information to assess your application, manage your investment with us and
provide investor services. We may exchange your personal information with our
share registry providersand they may also exchange your personal information
with other services providers of the kindsdescribed above in this Privacy Policy.
Please see the investors section of our Website for details of our share registry
provider. You cansee the registry’s privacy policy by visiting its website. Please
note that we are required orauthorised to collect your personal information
under certain laws including the Income TaxAssessment Act and the
Corporations Act, and we are also required to make limited shareholder details
available to members of the public on request.
Contact
If you feel that we are not abiding by this privacy policy or our privacy
obligations, you shouldcontact us immediately as set out below:
Contact: David Neufeld
Address:Ground Floor, 555 Bourke Street, Melbourne VIC 3000
Email:david.neufeld@rwc.com
Phone:+61 3 7018 7623
Reliance Worldwide Corporation Limited (ACN 610 855 877)