Privacy Policy
Chapter I General Provisions
Green Solutions Co., Ltd. (hereinafter referred to as "Company") values customer personal information and makes every effort to effectively manage and secure customer personal information.
The "Company" complies with the "Act on Promotion of Information and Communication Network Utilization and Information Protection, etc." and various laws and regulations related to personal information protection. In addition, we have enacted and complied with the personal information processing policy, and we disclose this processing policy on the website so that customers can always easily access it.
1. Personal information refers to information about surviving individuals that can be identified by name, resident registration number, linked information (CI) & duplicate identification information (DI), etc. (including information that can easily be identified with other information even if the information is not recognized).
2. "Company" values your personal information and complies with the "Act on Promotion of Information and Communication Network Utilization and Information Protection, etc."
3. "Company" will inform you of the uses and methods of personal information provided by customers through the personal information processing policy, and what measures are being taken to protect personal information.
4. The personal information processing policy is subject to change according to the relevant laws and internal operation policy. When the personal information processing policy is changed, the reason and contents of the change are notified without delay through the website notice.
5. When transferring all or part of the business or transferring the user's personal information to others through merger or inheritance, the person who receives the personal information (corporate name, address, phone number, other contact information), and the method and procedure to withdraw the consent shall be notified by Presidential Decree.
Chapter 2 Consent to Collection/Use of Personal Information, etc
The "Company" prepares and notifies personal information processing policies and terms of use, and customers can choose one of the consent methods prescribed by the relevant laws as follows.
1. Familiarize yourself with the details of the consent form attached to the application for subscription/use/change of the service, and check or sign the consent form
2. Customer center (general phone 1600-8792 or other phone calls), check the information of the counselor or the consent of the 'personal information processing policy' posted on the website and show your consent on the phone
3. When signing up for a website (including mobile) or signing up/changing a fee product, check the consent of the 'personal information processing policy' posted on the website and click the 'Agreed' button or the 'Not agreed' button
4. After checking the service usage application form, the 'personal information processing policy' posted on the family site, and the consent guide of the counselor, how to agree using a public certificate or a private certificate
5. How to confirm the consent instructed by SMS or MMS and click the 'Agreed' button to agree
6. How to sign or seal the consent instructed by mail or fax and submit it, etc
7. How to check the informed consent when installing the mobile app and click the 'Agreed' button to agree, etc
Chapter 3 Purpose of Collection and Use of Personal Information
The "Company" uses the collected personal information for the following purposes, such as identification, delivery of notices, and delivery of goods.
1. Sign up for website membership
Collection item
Purpose of use
Name, date of birth, email, address, foreign number, ID, password, mobile number, phone number
Use in personal identification/certification procedures according to service use, etc
2. CCTV service
Collection item
Purpose of use
Name, date of birth, resident registration
number, alien registration number, business registration number, personal identification
number (hereinafter referred to as
"identification information")
Service subscription/change/cancellation
processing, A/S, billing, goods delivery, name theft prevention, identity verification, credit information inquiry and use, certification,
examination, happy call, survey
Address (including ID address), contact phone number, email (hereinafter referred to as "Contact Information")
Confirmation of intention to sign up, delivery of notices, provision and guidance of service products, inquiry related to use, handling complaints, consultation on usage fees,
Type of service, usage time, usage amount, payment record, access log, cookie, suspension record, equipment related (model name, serial number, MAC address, etc.) (hereinafter referred to as "service usage information"), consultation history (including existing information)
consultation on usage fees, discounts, billing (individual/integrated, combined) notification,
Demographic analysis (age/gender/regional analysis, etc.) and usage type/preference analysis to settle usage fees and consignment fees, check service usage, supply and demand of contents, improve service quality, and improve service quality※ Includes existing products/services (such as mobile, Internet phone, telephone
supplementary services, and other products)
-Web: IP information, A16Session ID
(virtual information)
-App (APP): Mobile phone model name, mobile
phone OS version, PUSH TOKEN ID
Notification of subscription through SMS (sent to all mobile phones (including third parties) or registered mail (sent to address on resident registration)
Subscription service number, overdue amount, expected date of overdue registration
Notification of delinquency before registration of overdue information at credit information concentration institutions and before entrustment of debt collection to credit information companies
Image information (real-time images collected by the camera, stored images, etc.)
Entrustment of duties necessary for the performance of a contract, such as the provision of services, to a trustee notified in the Personal Information Processing Policy;
Legal representative information
Name, date of birth, resident registration number, alien registration number (hereinafter referred to as "identification information"), address, phone number, e-mail (hereinafter referred to as "contact information")※ Resident registration numbers are used to comply with legal obligations (prevention of name theft, reduction of fees, prevention of registration of defects, etc.)
Performance of necessary duties, etc. related to identification of the agent and provision of services;
Service usage records (time of use, access log, purchase history, payment records, suspension records, etc.)
Service usage statistics and purpose
of responding to customer
complaints
Fee payer information
Name, date of birth, business registration number, foreign registration number, relationship with customer (hereinafter referred to as "identification information")Address, phone number, email (hereinafter referred to as "Contact Information")
Identification, billing and charge-related tasks, and other
communication paths with
customers
Identification, billing and charge-related tasks, and other
communication paths with customers
Fee payment information provides information for account/card real
name inquiry for bank/card
automatic transfer registration, withdrawal of bank or credit card automatic transfer
(only when requested), provision of overdue information, and collection of bonds
3. Cloud Services
Items of personal information you collect
Purpose of collection and use of personal information
Name, linked information (CI) & duplicate confirmation information (DI), foreign number, ID, password, mobile phone number
Use in personal identification/certification procedures according to service use, etc
Legal representative information (name, linked information (CI), duplicate confirmation
information (DI), mobile phone number)
Members down the age of 14 sign up
Service usage records (time of use, access log, purchase history, payment records, suspension records, etc.)
Service usage statistics and purpose of responding to customer complaints
Bank name, account number, depositor name, credit card type, card number, expiration date, installment period, mobile phone number, address
Payment for paid goods, services, delivery
Chapter 4
Items and methods of collecting personal informationThe "Company" collects only the minimum personal information necessary for membership, counseling, and service provision as follows, and does not collect personal information that may significantly violate your human rights, such as race, ethnicity, ideology and creed, place of origin and domicile, political orientation and criminal records, and health status. However, the exception is if you agree to collect, and the items and methods to collect are as follows.
Collections
Collection method
Name, linked information (CI) & duplicate verification information (DI), ID, password, phone number, mobile phone number, email, address, foreign number
join membership
Legal representative information (name, linked information (CI), duplicate verification
information (DI), mobile phone number
Membership under 14 years of age
Service usage records (time of use, access log, purchase history, payment records, suspension records, etc.)
Information generated and collected during service use or business processing
Bank name, account number, depositor name, credit card type, card number, expiration date, installment period, mobile phone number, address
Application for approval of paid products or services through the Internet or telephone
Chapter V Period of Retention and Use of Personal Information
The "Company" retains and utilizes the Customer's personal information only during the period of service to the Customer (the period of use) or during the dispute settlement period (the period of retention).
1. Period of use: Service subscription period (date of subscription to termination) or dispute period
2. Retention period: Up to 6 months after cancellation to prepare for disputes such as settlement of charges and incorrect payment of charges, and until resolution of charges-related disputes if there is a non-payment or overpayment of charges-related disputes continue
However, if it is necessary to preserve it in accordance with the provisions of the relevant laws and regulations, such as the Commercial Act and the Act on Consumer Protection in e-commerce, etc., the company keeps member information for a certain period prescribed by the relevant laws and regulations. In this case, the company uses the information stored only for the purpose of the storage, and the retention period is as follows.
Preservation records
Purpose of preservation
Preservation period
commercial books and
important business documents
Article 33 of the Commercial Code
10 years
commercial books and
business slips
Article 33 of the Commercial Code
5 years
Records of items subject to exemption from registration fees in cases under the Act;
Article 85-3 of the Framework Act on National Taxes
5 years
Records concerning the
withdrawal of contracts or
subscriptions, etc
Act on Consumer Protection in Electronic Commerce, etc
5 years
Records of payment and supply of goods, etc
Act on Consumer Protection in Electronic Commerce, etc
5 years
Records concerning the handling of complaints or disputes by consumers
Act on Consumer Protection in Electronic Commerce, etc
3 years
Records concerning the collection, processing, and use of credit information;
Act on the Use and Protection of Credit Information
3 years
a record of identification
Promotion of Information and Communications Network Utilization and Information Protection Act.
6 months
a record of a display/
advertisement
Act on Consumer Protection in Electronic Commerce, etc
6 months
Location tracking data of
information and
communication equipment connected to the other party's subscriber number, initial use, and communication network, such as the date and time of
telecommunication of the
subscriber, telecommunication start/end, and communication number required to provide communication fact check
data
Article 15-2 of the
Communications Secret
Protection Act
12 months
Log record data and IP address required for providing
communication fact
confirmation data
Communications Secrets
Protection Act
3 months
Chapter VI
Procedures and Methods for Destruction of Personal Information
In principle, the "company" destroys the information immediately after the purpose of collecting and using personal information is achieved. The disposal procedure and method are as follows.
1. Destruction procedure
A. In principle, the information provided by the customer for service subscription is transferred to a separate DB after the purpose of collection and use is achieved (in the case of a separate document box) and stored for a certain period of time according to internal policies and other relevant laws.
B. Destruction target: Customer information whose retention period has expired under the relevant laws and regulations
2. Destruction method
A. Personal information prepared and printed on paper (written): destroyed by crushing or incineration, etc
B. Personal information stored in the form of electronic files, such as DB: Deletion by technical means that cannot be reproduced
Chapter 7 Sharing and Provision of Personal Information Collected
The "Company" uses your personal information within the scope specified in the "Terms of Service" or "Personal Information Processing Policy" and does not share or provide it to third parties beyond the scope specified.
However, if there is prior consent from the customer or special provisions of the relevant laws (Telecommunications Secrets Protection Act, Telecommunications Business Act, Framework Act on National Taxes, etc.), this shall not be provided in accordance with the regulations and procedures stipulated in the laws.
※ However, the above third party may be changed due to a new contract or contract termination with a third party receiving personal information/credit information in the future, and in this case, we will follow the procedures required according to the relevant laws, such as "personal information processing policy" on the "Company" website.
Chapter VIII Entrustment of Personal Information Processing
The "Company" entrusts the processing of personal information, such as the provision and management of customer convenience, such as service use contracts, the provision of A/S, and the agency of its subsidiary affairs, and the trustee is "above."It stipulates and manages compliance with related laws and guidelines, information protection and confidentiality, prohibition of providing third parties, liability in case of an accident, and obligation to return/destroy personal information immediately after the entrustment period ends.
Details of the entrusted business agency
Consultation to provide customer service, handling, receiving, computerized input, sales, maintenance, etc KS-NET, Korea Financial Telecommunications and Clearings Institute, Inicis
Credit card payment, automatic bank transfer withdrawal, automatic transfer account (card) authentication NICE Credit Rating Information Co., Ltd. Real name verification, foreigner verification, identity verification, credit information inquiry
Chapter 9 Rights of users and legal representatives and methods of exercising them
Customers (including legal representatives for children under the age of 14) can request access to personal information, correction, or cancellation of subscription at any time.
To view and correct your personal information, you can change your personal information (or modify customer information), and to cancel your subscription (withdrawal of consent), click Leave to go through the identity verification process and view, correct, or withdraw.
1. Proof or correction of personal information
A. You (legal representative) can visit the company in person or request proof of reading of personal information by phone, e-mail, etc.
B. If a customer requests proof of reading of his or her personal information, he or she will be presented with an identification card (copy) such as a resident registration card and a driver's license (new type) to verify his or her identity.
C. When a customer's agent requests a proof of reading, he/she checks whether he/she is an agent by receiving a certificate of attorney indicating the relationship, a certificate of seal impression of the name customer, and a certificate of identification of the agent.
D. Your personal information will not be used or provided until the correction of the error is completed. In addition, if the wrong personal information has already been provided to a third party, we will immediately notify the third party of the results of the correction process so that the correction can be made.
2. Withdrawal of consent for collection and use or provision of personal information
The "Company" processes personal information canceled or deleted at the request of the customer as specified in the "Period of Retention and Use of Personal Information Collected by the "Company" and cannot be viewed or used for any other purpose.
Chapter 10 Installation of an automatic personal information collection device. Matters concerning the operation and refusal thereof;
The "Company" operates a "Cookie" that finds and stores customer information when necessary in the operation of the homepage. Cookies are string information that is sent back to the server at additional requests from the cookie server, which stores and finds your information frequently through the service provided by the "Company". Therefore, when you access the website, you can read the contents of the cookies in your browser, find additional information, and provide the service without any additional input such as the name of the connection. In addition, you can decide whether to allow or deny information collection by cookies through the web browser's security policy.
1. The information "Company" collects through cookies is as follows:
A. Collection information: Service usage information such as ID, access IP, access log, usage content, etc
B. Purpose of use: It is used as a measure of target marketing and personalized service delivery by analyzing the frequency of customer access and visiting hours, identifying user preferences and interests, tracking, and identifying the degree of participation in various events and visits.
2. You have the option to install cookies.Therefore, you can allow all cookies by setting options in your web browser, go through a confirmation every time the cookies are saved, or refuse to save them. However, if the customer refuses to install the cookie, the service may be inconvenient or difficult to provide the service.
Chapter 11 Technical and Management Protection of Personal Information
The "Company" is the following technology to ensure safety in order to prevent personal information from being tampered with or damaged by loss, theft, and leakage of personal information of a member. Management physical measures are being taken.
[Technical protection measures]
1. Personal information is protected by passwords, and sensitive data is protected by separate security features, such as encrypting files and transfer data or using File Lock.
2. We are taking measures to prevent damage caused by computer viruses by using a vaccine program. Vaccine programs are updated periodically and prevent personal information from being violated.
3. To prevent personal information from being leaked by hacking, we install the system in an area with restricted access from the outside, and use a device to prevent intrusion.
[Management protection measures]
Minimize and train personal information processing staff
1. The personal information processing staff is limited to the person in charge, and a separate password is assigned and updated regularly, and compliance with the personal information processing policy is emphasized through occasional training for the person in charge.
2. However, the "Company" shall not be responsible for any mistakes made by the Customer or any of the risks to the basic Internet. In order to protect your personal information, you must thoroughly manage your ID and password and take responsibility.
Chapter 12 Personal Information Management Division and Contacts
"Company" places great importance on the protection of customer personal information and damages the customer's personal information. We are doing our best to avoid infringement or leakage. The "Company" designates the relevant department and the person in charge of personal information protection as follows to protect the customer's personal information and handle complaints related to personal information.
1. Department in charge of personal information: Management team
- Phone number: 1600-8792
- Email address: chaara61@naver.com
2. Name of person in charge of personal information protection: CEO Lee Hyung-jung
- Phone number: 1600-8792
- Email address: chaara61@naver.com
3. Role of the person in charge of personal information protection
A. Establishment and implementation of major guidelines/policy/systems related to personal information protection
B. Establishment of an internal control system to prevent personal information leakage and misuse
C. Audit and guidance inspection of management status in the field of personal information protection
D. Establish and implement a personal information protection education plan
E. Other duties necessary for the protection of information
You may report any personal information protection-related complaints arising from using the "Company" service to the person in charge of personal information protection or the department in charge. "Company" will quickly and fully respond to users' reports.
4. If you need to report or consult about personal information infringement, please contact the following institution.
A. Personal Information Infringement Report Center: privacy.kisa.or.kr / 118 without number
B. Supreme Prosecutors' Office Internet Crime Investigation Center: www.spo.go.kr / 1301 without a station number
C. Cybersecurity Bureau of the National Police Agency: www.ctrc.go.kr / 182 without number
Chapter 13 Notice of Personal Information Processing Policy
If there is an addition, deletion, or modification of the current personal information processing policy, it will be announced through the notice on the website.
Personal Information Processing Policy Announcement Date: January 1, 2022
Personal Information Processing Policy Enforcement Date: January 1, 2022