Privacy Policy for Iotec
Privacy Policy for Iotec
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Iotec (referred to as “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) describes our practices concerning the collection, use, storage, sharing, and protection of your Personal Data. It applies to your use of our services, products, and related mobile applications (collectively, the “Products”).
1. Introduction
Before using our Products, please carefully read this Policy to understand how we process your Personal Data. By accepting this Policy or using our Products, you acknowledge that you have read and agree to the terms herein.
For questions regarding this Policy, please contact us at:
Address:
- Short Address: QBMB6870
- Building No.: 6870
- Street: As Sinaah
- Secondary No.: 3856
- District: Ash Shammas Dist.
- Postal Code: 52359
- City: BURAIDAH, Kingdom of Saudi Arabia
2. Personal Data We Collect
a) Information You Provide
- Registered Account Data: Name, email, phone number, username, and login credentials.
- Third-Party Login: If you log in via third-party platforms like Facebook or Google, we collect account information (e.g., profile picture, nickname, and region).
b) Information We Collect Automatically
- Mobile Device Information: Device model, IP address, operating system version, and app version.
- Usage Data: Interactions with our Products, such as visits, clicks, and messages sent/received.
- Log Information: IP address, language settings, and error logs for troubleshooting.
c) Information from Smart Devices
- Device name, ID, online status, activation time, firmware version, and related reports.
3. How We Use Personal Data
We use your Personal Data for the following purposes:
- Service Delivery: To provide, maintain, and improve our Products.
- Account Management: To facilitate registration, login, and account management.
- Communication: To send important notifications about services or updates.
- Data Analysis: To enhance user experience and improve our services.
- Legal Compliance: To meet legal obligations and protect user rights.
4. Sharing Personal Data
We may share your Personal Data with:
- Service Providers: For IT support, payment processing, and customer service.
- Business Partners: To enable services provided through third-party platforms.
- Legal Authorities: As required by law or to protect our legal interests.
5. Your Rights
You have the right to:
- Access, update, or delete your Personal Data.
- Opt-out of certain data processing activities.
- Withdraw consent for permissions via device settings.
6. Data Retention
We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Policy or comply with legal obligations. Afterward, data will be securely deleted.
7. Children’s Privacy
Our Products are not intended for individuals under the age of 13. We do not knowingly collect Personal Data from children without parental consent.
8. Updates to This Policy
We may update this Policy from time to time. Material changes will be communicated via email or in-app notifications.
9. Contact Us
For inquiries or concerns, please reach out to us at:
Address:
- Short Address: QBMB6870
- Building No.: 6870
- Street: As Sinaah
- Secondary No.: 3856
- District: Ash Shammas Dist.
- Postal Code: 52359
- City: BURAIDAH, Kingdom of Saudi Arabia