QT App Privacy Policy
Updated: December 5,2024
Effective Date: December 05,2024
Beijing Qiantang Huanyu Trading Co., Ltd. (hereinafter referred to as "us") is committed to protecting your personal privacy.
The Privacy Policy of Beijing Qiantang Huanyu Trading Co., Ltd. (hereinafter referred to as the "this Policy") is applicable to the products and / or services we provide, including the mobile application of Beijing Qiantang Huanyu Trading Co., Ltd. When you are using our services, we will collect and process your relevant information, so please read this policy and make sure to understand our collection and processing of your personal information rules (including how to collect, use, save, share such information), and provide you with access, update, delete and protect the information.
When you agree to this Privacy Policy, or when you like to begin and continue to use our products or services in an appropriate manner and fail to contact us to express to the contrary in an appropriate manner, we will see that you fully understand this policy. In the process of reading, if you have any questions, comments, suggestions or complaints, especially if you believe that our personal information processing has harmed your legitimate rights and interests, you can complain / advise our services through appropriate regulatory channels, or contact us through the following contact information:
This policy mainly explains to you:
1. What personal information do we collect
2. The purpose and legal basis of processing personal information
3. With whom we share your personal information
4. Transfer of the information collected
5. Rights related to personal information
6. Information security safeguard measures
7. Term of information retention
8. Protection of personal information for children
9. Statement on policy changes
10. Contact us
definition
In this policy,
Personal information: information recorded electronically or otherwise, that can be used separately or in combination with other information, or that reflects the activities of a particular individual.
Personal sensitive information: including personal biometric information, communication records and content, health information, transaction information, precise location information, etc. When we provide you with a specific product or service involving the collection of personal sensitive information, we will give significant and explicit notice for your consent before collecting the personal sensitive information about you.
Intelligent equipment: refers to the non-standard computing equipment produced or manufactured by hardware manufacturers, with human-machine interface and can transmit information through wireless network, including intelligent home appliances, intelligent wearable devices, intelligent air purification equipment, etc.
Application: refers to the mobile application (Beijing Qiantang Huanyu Trading Co., LTD. App) provided by Beijing Qiantang Huanyu Trading Co., LTD., which can help end users remotely control smart devices and connect to the Internet of Things (IoT) platform.
1. What personal information do we collect
In order to provide you with our services, we will ask you to provide the personal information necessary for such services. If you do not provide personal information, we cannot provide you with corresponding products or services.
1. The information that you have voluntarily provided to us
· Registration Account Information: When you register our account, we collect your account name and contact information, including your e-mail address, phone number, user name, and login credentials. During your interaction with our products, we will further collect nicknames, country codes, language preferences, or time zone information from your account.
When you choose to use a third party account login, we will get you from a third party to share the account information (default system avatar, nickname) and your account binding for quick login, we will be on the basis of the agreement with the third party, and the third party in the privacy policy about sharing personal information, on the premise of comply with relevant laws and regulations, use your personal information.
· User feedback: when you use our service, submit to us feedback and advice related to the service, we will collect you fill in the email address, mobile phone number and feedback content (add pictures or video), as well as submit the problem log, these information will be used to deal with your application problems and intelligent device related failure.
At the same time, depending on the different application products and services, Beijing Qiantang Huanyu Trading Co., Ltd. will collect the corresponding and necessary personal information to provide you with your products and services.
Information gathered based on the additional features provided
In order to provide you with more convenient and better quality products and / or services, and strive to enhance your experience, we will collect and use your personal information in the following additional services provided to you. If you do not provide this information, it will not affect your use of the basic services of Beijing Qiantang Huanyu Trading Co., LTD. App, but you can not get the user experience that these additional services bring to you. These additional services include:
· Additional services based on location information:
When you enable the positioning function of mobile devices through the system authorization and use the services provided by location-based services, we will collect and use your location information so that you can use the App of Beijing Qiantang Huanyu Trading Co., Ltd. to network with smart devices."Add device" need to locate the reason (only android): enter to add device, based on the function of the search device near bluetooth scanning, we need this permission to perform bluetooth communication, and due to bluetooth scanning need to collect your location information, so you need to open the bluetooth and apply for location and add device, otherwise you "add" function will not be realized.
When you use our specific product or service (weather service / home management), based on your consent, we collect real-time accurate or inprecise geolocation information about you.
When you use the geo-fence function to create location changes by creating scenes, we will apply for collecting background location permission to obtain the location to complete the automation capability you want to achieve.
You can turn off the location service in your mobile system to stop our collection of information about your location.
Pass [My] - [Settings] - [privacy permission setting] -close / open [location information] permission
· Camera / Camera-based additional services:
You can use this function to scan the code to add the device you purchased and shoot the video function. Please know that even if you have agreed to open the camera / camera permission, we will only get information when you scan the code and use the camera / camera. The scanning function will collect the light sensor information and determine whether the flash function is displayed according to the data of the light sensor.
By [my] - [setting] - [privacy permission setting] -off / open [camera / camera]
· Additional services for photo / video access and upload based on photo album (photo gallery / video library):
You can use this function to upload your photos / photos / videos after opening the album permission to realize the function of providing proof of the use of the equipment. When you report the equipment use problem, we will locate your problem through the photos / pictures you have uploaded.
Through [my] - [setting] - [privacy permission setting] -close / open [album] permission
· Additional services related to microphone-based voice technology:
You can use the microphone to achieve voice functions after opening the microphone permission, including video shooting, wake up the voice assistant, in which we will collect your voice information to identify your command requirements. Please know that even if you have agreed to open the microphone permission, we will only get the voice message through the microphone when you actively click on the microphone icon in the App or record the video.
Through [my] - [Settings] - [privacy permission setting] -close / open [microphone] permission
· Additional Services based on storage permissions (Android system only):
We apply to you for this permission to ensure the stable operation of the client. After you open the permission to read / write to your device storage, we will read or write the necessary information about pictures, files and crash log information from your device storage space to provide you with the function of publishing information or recording crash log information locally.
Through [my] - [Settings] - [privacy permission setting] -close / open [storage] permission
· Additional functions based on the message notification authority:
We apply to you for this permission to push notifications about the product or service, especially if you buy the service, you need to send an alarm to you so that you can capture the real-time situation.
Pass [My] - [Message Center] - [Settings] -close / open [message push] permission
· Additional services related to based on Bluetooth technology:
You can enable the Bluetooth functions, including device control, device status acquisition, device discovery, and device distribution network. In these functions, we will communicate with the terminal device through Bluetooth. Please know that even if you have agreed to open Bluetooth permission, we will only use Bluetooth to communicate in these scenarios: display the equipment status on the home page and the equipment panel; control the equipment on the home page and the equipment panel; add the home page to discover the equipment and equipment distribution network.
Pass [My] - [Settings] - [privacy permission setting] -close / open [Bluetooth] permission
· Based on HomeKit technology (iOS only):
You can enable relevant functions, after enabling HomeKit permission, including device discovery, device distribution, device control, and device status. In these functions, we will exchange data with the [home] App of iOS system through HomeKit. Please know that even if you have agreed to open HomeKit permission, we will only use it in these scenarios: on the home page and add device page for discovering HomeKit equipment and HomeKit equipment network, and in [setting] - [HomeKit information] for discovering HomeKit equipment and HomeKit equipment network
Pass [my] - [setting] - [privacy permission setting] -close / open [HomeKit] permission
· Based on HealthKit technology (iOS only):
After enabling HealthKit permission, you can enable related functions, including statistical weight, height data, statistical running and swimming sports data. In these functions, we will exchange data with the [health] App of iOS system through HealtKit. Please know that even if you have agreed to open HealtKit permission, we will only use these scenarios: body fat weight, bracelet, watch device write data to HealthKit; and read data to HealthKit in the health center
Through [my] - [setting] - [privacy permission setting] - [health] - [current application] -close / open [HealtKit] permission
· Additional services based on face ID (Face ID) technology (iOS only): you can enable relevant functions after opening face ID, and conduct secure and convenient account-free login through the face recognition verification provided by iOS system, eliminating the steps of repeatedly entering the account password. The iOS system will not provide face ID data to us, and we will not and cannot collect and store your face ID data. You can also turn this feature on / off at any time.
Pass [My] - [Settings] - [Account and Security] -Open / close [Face ID]
· Additional functions based on fingerprint permission (Android only): We apply to you for this permission to allow you to log in the App through fingerprint ID without password. We will not save and upload your fingerprint information.
Through [my] - [Settings] - [account and security] -close / open [fingerprint ID]
· Additional functionality based on binding to Notification Listener Service privileges (Android only)
We apply to you for this permission, aiming to send the App message by monitoring the App notification bar message to the mobile smart device to show you.
Through [Device panel] - [Settings] - [Message Push] -On / close permission (off by default)
You understand and agree that the above additional services require you to access your location information (geographical location), camera (camera), album (photo gallery), microphone (voice), and internal and external storage in your device, in order to realize the collection and use of the information involved in these permissions. You can view the status of the above permissions in your device settings and decide on or off.
Please note that you open any authority on behalf of your authorization we can collect and use relevant personal information to provide corresponding services, once you close any authority on behalf of you cancelled the authorization, we will no longer based on the corresponding authority to continue to collect and use the relevant personal information, also cannot provide you with the authority of the corresponding service. However, your decision to close permissions will not affect the collection and use of information based on your authorization.
2. Information that we automatically collect
· Mobile device information: when you interact with our products, in order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience and ensure the security of your account, we will automatically collect mobile device information, including mobile device model, login IP address, wireless connection information, operating system type and version, application version number, push notification identifier, log files and mobile network information. In the meantime, we will collect your software version number. To ensure the safety of the operating environment or to provide services, we collect a list of application installations.
· Use Information: During your interaction with our website and services, we will automatically collect use information related to access, clicking, downloading, sending / receiving messages and other use of our website and services.
· Log information: when you use our application, in order to improve your user experience, the system and abnormal log will be uploaded for analysis, including your IP address, custom language, operating system version, access date or time, device ID, APP version, etc., so that we accurately identify problems and help you solve the problems in the process of service use.
Note that separate mobile device information, service log information are information that cannot identify the identity of a particular natural person. If we will this kind of non-personal information combined with other information to identify a specific natural person, or combined with personal information, during the combined use, this kind of non-personal information will be regarded as personal information, in addition to your authorization or otherwise provided by laws and regulations, we will do this kind of information anonymous, to identify processing.
3. Information related to intelligent devices
When you use a smart device, we collect the information inherent in the smart device itself and the information that you generate when using the smart device.
· Smart Device Basic Information: When you use a smart device connected to our product or service, we collect basic information about the smart device, including the smart device name, device ID, online status, activation time, firmware version, and upgrade information.
· Information collected in the process of connecting intelligent devices: using QT AppAPP and service, to facilitate the equipment identification / activation / control, data statistics and analysis, ensure the safety and quality of network access and service operation, we will according to your specific operation when using products, based on the intelligent device type you need to receive and record the equipment information you use, we will collect the following information:
1. Smart devices connected via Wi-Fi: Wi-Fi information (SSID, BSSID, Mac address of Wi-Fi, Wi-Fi password), device Mac address, device ID.
2. Smart devices connected through Wi-Fi after establishing a local connection through Bluetooth: Wi-Fi information (SSID, BSSID, Wi-Fi password), device Mac address, device Bluetooth Mac address.
3. Smart device connected through Bluetooth: device Bluetooth Mac address, device ID.
4. Smart device connected through Zig-bee: the Mac address of the smart device, the device ID.
· Information on smart Device Report: Depending on the different smart devices you choose to connect to our products or services, we will collect information on our smart device report. To help you better understand using our service, take the following smart devices as an example whose reported information applies only when you use this type of service:
For example: when you voluntarily use smart camera (IPC service) and connected to the QT App platform: you connected through QT App service with camera doorbell, door lock, intelligent surveillance camera to monitor your residence security or view the monitoring content, after you add equipment and use the smart camera, the device recognition to someone or objects moving, smart camera will capture monitoring screen (in picture format) for you to view. The smart camera will capture the surveillance image (in image format) for you to view. At this time, the information will be automatically uploaded to the cloud for you to save, but we will not use additional purposes for this image, and automatically delete this information after the retention period. When you actively choose and successfully purchase cloud storage value-added services, the smart camera will upload the video you shoot to the cloud for storage, so that you can play back on the application. We will retain your video information according to the cloud storage service you purchased, and will not be used for other purposes. When you select to delete the image at the QT App Application, you can delete it at the Message Center. If you need to delete the video and execute the command on the application, the cloud will respond to the delete instruction and immediately delete the video that you have chosen to delete. Please note that smart when you choose to turn off Mobile detectionThe camera will not actively record the captured picture, which will affect the book that you use the smart camera
For example, when you voluntarily use a certain health smart device and connect to the QT App platform: if you choose one or more smart devices, the corresponding information will be recorded:
1) intelligent body fat scale or fitness tracker: height, weight, body fat volume (BFM), body mass index (BMI) and skeletal muscle content (SMM), body fat rate, muscle content, body fat index, obesity level, ideal weight, weight control, visceral fat index, net weight, water body, bone mass, protein rate, BMR, metabolic age, body score, body, subcutaneous fat rate, subcutaneous fat volume, heart rate;
2) The wristband and similar smart devices: heart rate, steps, calories, mileage, heart rate, sleep record, training record, body temperature, blood oxygen, systolic blood pressure, diastolic blood pressure, and pressure.
3) Intelligent fitness equipment represented by intelligent rope skipping: start time, jump mode, number of rope skipping, exercise length, burning calories, maximum number of jumping, number of rope skipping, average speed, fastest speed, heart rate during exercise.
In particular, when you actively agree to and enable sharing functions connected to third-party health platforms, such as Apple Health, Google Fitness, Fitbit, we will share your health information with third parties only for the measurement and analysis of health conditions related to you. The following list indicates the content of the information transmitted when you use a smart device and decide to share the information with a third party.
| wrist strap | body fat scale | rope skipping |
|---|
Apple health | Steps, calories, mileage, heart rate, and sleep were recorded | Height, body weight, body fat percentage, BMI, and body weight | calorie |
Fitbit | / | Weight, body fat rate | calorie |
The purpose of sharing information is to measure and analyze health indicators related to you. Otherwise, we will not disclose such health information to any other third party or use health-related information for other purposes not defined in this Policy. You can always disconnect the QT App application from a third-party health platform by managing your health settings in your mobile device. When we add a new third-party sharing channel, you do not use the channel, we will never share your information.
4. Self-startup scenario description (Android system only)
We realize the following functional scenarios through widget components. No business functions will be performed in the unlogged state, and the corresponding business functions will be performed when the user manually triggers relevant operations in the login state. Using widget will send a certain frequency through the system to awaken the application process to start, is necessary to achieve functions and business.
· When you create the intelligent scene, you trigger the execution condition in the intelligent scene;
· When you control the smart device through the App;
· When you use voice control through your voice assistant.
2. Purpose and legal basis for the processing of personal information
We process your information for the following purposes:
· Service for you: We process your account information, mobile device information, usage information, location information and smart device related information to provide the products and services you request. The legal basis for such a treatment is based on oursUser AgreementPerforming our contract with you. · Improve our services: We process your mobile device information, use information, location information, and smart device-related information to ensure the functionality and security of our products, develop and improve our products and services, analyze our operational efficiencies, and prevent and track fraud or improper use. The legal basis for such treatment is the performance of our contract with you in accordance with our User Agreement.
· Non-Marketing Communications: We process your personal information designed to send you important information related to the Services, Terms / Conditions and Policy changes and / or other administrative information. At the same time, we will also send you notifications related to your purchase of services, including alarm services. You can check the [message push] ([I] - [Message Center] - [Settings] - [message Push]) in the App of Beijing Qiandao Huanyu Trading Co., LTD.) to manage whether you require to receive such message communication. When you choose to close the push notification, we will not continue to push such information to you. The legal basis for such treatment is the performance of our contract with you in accordance with our User Agreement.
· Data analysis: in order to make you better enjoy the convenience of intelligent equipment life, we analysis will be you use Beijing qian yu trade co., LTD., service or intelligent equipment usage, analysis of your related products or usage scenarios so that you can better enjoy the convenience of our products, we will use you have bound intelligent device information, recommend for you with you have binding equipment intelligent linkage of other intelligent devices (intelligent device recommended service). If you do not agree with our analysis of your data, you can enter the privacy setting of Beijing Qiantang Huanyu Trading Co., LTD. App ([My] - [setting] - [Privacy permission setting] - [Data analysis]) to close your selection. The legal basis for such treatment is based on your consent.
· Personalized recommendation service: We will process your account information, usage information, mobile device information, provide customized services based on the type of device used (including recommending and displaying product information and advertising suitable for you), and invite you to participate in the user survey of the products you use. Such information is necessary for a personalized recommendation to you. If you refuse to provide it, we will not be able to recommend personalized information or services for you. At present, Beijing Qiantang Huanyu Trading Co., Ltd. does not make automatic decisions on your personal information processing, but only makes scenario-based recommendation services based on your smart device type. If you do not agree with Beijing Qiantang Huanyu Trading Co., Ltd. processing your personal information to obtain personalized services, you can close your choice when entering the App of Beijing Qiantang Huanyu Trading Co., Ltd. or in the App ([My] - [setting] - [privacy permission setting] - [personalized recommendation service]). The legal basis for such treatment is based on your consent...
· Compliance: We only process your personal information when legally required to disclose information or when we feel necessary or appropriate:
· Comply with applicable laws and regulations, legal procedures or requests from public agencies and governmental authorities;
· Perform our Terms of Use and other agreements, policies or standards, including investigating any potential illegal use;
· Protect the rights, privacy, security, or property of us and / or other users, including you; and seek available tests, precautions, remedies or restrictions on damages we may need to provide or address security, fraud, or technical issues.
We also use to collect your personal information in other ways, where we will provide specific notice and obtain your consent as required by applicable law. If there is any change in the purpose of processing your personal information, we will inform you of such change through message notification, email and other significant notification in the App of Beijing Qiantang Huanyu Trading Co., Ltd., and inform you of your choice of personal information.
3. Who do we share your personal information with?
Beijing Qiantang Huanyu Trading Co., Ltd. only shares your personal information in the way you know and agree to you. We will share your personal information with the following participants:
· When you use a product or service provided by a third-party principal mini program through QT App, we will transmit your relevant information to a third party based on your authorization under the specific scenario. The third consent page will show the specific authorization object and the type of authorization information, and your information will be transmitted to the third party through the encrypted channel. Disclose your personal information to third-party service providers that provide us certain business-related services, including site hosting, data analysis, payment and credit card processing, infrastructure supply, IT services, customer support services, E-mail delivery services, and other similar services to ensure that they can serve us.
· Disclose your personal information to customers and other business partners who directly or indirectly provide you with smart devices and / or the networks and systems you use to access and use our website and services.
· Disclose your personal information to a subsidiary or other third party in the event of a reorganization, merger, sale, joint venture, transfer, transfer, or other disposition of all or part of our business, assets or stock (including, without limitation, related to any bankruptcy or similar proceedings). In this case, you will receive explicit notification via email and / or our website about changes in ownership, new incompatible use of personal information and regarding selection of personal information.
· Disclose your personal information to subsidiaries or subsidiaries of the Company to conduct regular business activities.
· Your personal information is reasonably legally shared if necessary or appropriate:
· Compliance with applicable laws and regulations, legal procedures, policies and / or standards, or the requirements of the corresponding public institutions and governmental authorities;
· Fulfill our Terms of Use and other agreements, policies and standards, including the investigation of any potential violations;
· Protecting our operations, business, and systems;
· Protect the rights, privacy, security, or property of us and / or other users, including you; and
· Risk management, detection and identification of illegal, fraudulent, deceptive or malicious activities.
In addition, in order to ensure the stable operation of the App of Beijing Qiantang Huanyu Trading Co., Ltd. or realize relevant independent functions, we will embed a third-party SDK in the application. Please note that the third party SDK may change due to version upgrade and policy adjustment, please refer to the official description.Please click here to view itThird-party SDK details.
4. Transfer of the information collected
Beijing Qiantang Huanyu Trading Co., Ltd. operates around the world, so the personal information we collect in accordance with this policy may be transmitted, stored and processed between different countries or regions. The applicable laws and regulations of the country or region where we operate may differ from the applicable laws of your country / region of residence, but we will strictly abide by the laws, regulations and requirements related to personal information protection. Therefore, under the framework of personal information protection, in order to promote our operations, we may transfer our personal information to the country or region where we operate. Wherever where your information is stored, our privacy and security practices are designed to provide global protection for your personal information.
Including, the Commission has identified mechanisms for the European Economic Area (EEA), certain countries outside the UK or Switzerland to adequately protect personal information. When the personal information of EEA, Swiss or UK users is transferred to countries / regions located outside the EEA, Switzerland or the UK and are not considered to have an adequate level of information protection, we will ensure compliance with the EU Standard Contract Terms for information transmission. You canClick hereView the "EU Standard Contract Terms" approved under Article 46 of the GDPR. In particular, when you select the correct country code of Chinese mainland and the corresponding registered account, the personal information collected and generated in the operation of the Peoples Republic of China will be stored and processed in the data center of Chinese mainland, except for cross-border transmission under applicable law.
If you want to know more about our information storage and safeguards, you can contact us directly through the contact information below this policy.
5. Rights related to personal information
We respect your rights and will also have your personal information. You may exercise any of the following rights:
· Through [my] - [Settings] - [account and security] or [my] - [FAQ and feedback] in our application;
· And you can contact us through the information below:
Company name: Beijing Qiantang Huanyu Trading Co., LTD
Contact the email address: service@qtsmartlink.com
Address: No.1S09, Building 2, Building 2, Xinyuan 3, Caoqiao, Fengtai District, Beijing, China
You may exercise the rights to your personal information through the following indicated paths:
· Request access to our personal information related to you (i. e., obtain a copy of your personal information): [My] - [Settings] - [Privacy policy management] - [Personal information export];
· We are required to correct the inaccurate or incomplete personal information related to you: 1) modify the "registered account" (email / mobile phone number): [my] - [Settings] - [account and security] - [modify the account]; 2) modify the "nickname and / or time zone": [my] - [personal data];
· Ask to delete your personal information: [my] - [Settings] - [account and security] - [cancel the account], according to the prompt display, you can delete your personal information;
· Request temporary or permanent restrictions on our processing of part or all of your personal information: please delete your account or [my] through [my] - [setting] - [account and security] in the application, or submit your application through the above contact number or email;
· Ask us to process your information based on your consent or contract with you, and when we automatically process your information, to transmit personal information to you or a third party: [my] - [frequently asked questions and feedback] in the application to us, or submit your application through the contact number and email above;
If you decide to send us a request by email, please state what information you wish to change, whether you wish to remove your personal information from our database, or what restrictions you want us to be subject when using your personal information. Please note that for security reasons, we will ask you to verify your identity before further processing your request.
· Ask us to provide the means and instructions to revoke your consent, in the process of using our services, we process and use your personal information based on your consent or our legitimate interests, to which you choose to oppose or refuse us to use your personal information, then we will guarantee your right to revoke your consent through the following ways:
1) as mentioned above, you can through the application of [my] - [setting] - [privacy permission setting] and then in the device permission to revoke your consent, including location, camera / camera, photo album (gallery / video library), microphone, bluetooth setting, message notification push related functions;
2) Close your options in non-marketing communications through [My] - [Message Center [] - [Settings];
3) When you agree with the data analysis function, close your selection through [my] - [Settings] - [privacy permission setting] - [Data Analysis];
4) In the personalized push service you agree to, [My] - [Settings- [Privacy Rights Setting] - [personalized push service]) close your choice;
5) Through the application, the information about using the smart device will not be collected;
6) Cancel your authorization to the three-party mini program through the three-party mini program [My] - [Settings] - [Cancel authorization] mini program;
7) if you dont agree with our description in the privacy policy, we will be regarded as you do not agree to the initiative to provide personal information, dont agree with our master and process your personal information, through [my] - [set] - [privacy policy management] - [cancel] your consent, then cancel your account, makes us no longer master and process your personal information.
When you withdraw your consent or authorization, we cannot continue to provide you with the services corresponding to the withdrawal of the authorization part. However, your withdrawal of consent or authorization will not affect the withdrawal of previous personal information processing based on your consent.
You can pay your individual rights without paying any fee. According to the requirements of the local Information Protection Law, if your account is Chinese mainland, we will check and process your needs within 15 working days; if your account is other than Chinese mainland, we will reply to your needs within 30 natural days (please modify according to the conclusions of Chapter 4).
Vi. Information security safeguard measures
We adopt commercially reasonable physical, administrative, and technical safeguards to maintain the integrity and security of your personal information. We provide a variety of security assurance strategies to effectively ensure the information security of users and devices.
For device access, we adopt reliable identity access authentication and authorization applications.
In terms of data communication, communication is supported using secure algorithms and transmission encryption protocols as well as commercial-level information encrypted transmission based on dynamic keys.
In terms of data processing, strict data filtering and validation and a complete data audit process are adopted.
In data storage, all confidential user information will be securely encrypted for storage.
In addition to the above technical security, system and control level, we also formulated a series of security, including create positions proportional amount, security and privacy training courses, strengthen staff data protection consciousness, control access measures, to prevent data loss, illegal use, received unauthorized access or leakage, tamper with or damage.
If you believe for any reason that your interaction with us is no longer secure (for example, you think the security of your account is compromised), please call or email us immediately.
If a security event affects the security of your personal information, we will immediately notify you through the reserved email address, telephone number and message pushed by the message center, and inform you of suggestions to reduce or prevent related risks and other information. If necessary, we will take corresponding remedial measures in time according to the emergency plan for internal safety incidents, and report to the relevant competent authorities in accordance with the regulations.
Vii. Information retention period
We will process your personal information within the minimum period specified by the cost policy or required by laws and regulations, unless it is retained for a longer period under specific legal requirements. We will decide the appropriate retention period based on the quantity, nature and sensitivity of the personal information, and after the end of the retention period, we will destroy your personal information.
1. on the basis ofUser AgreementAnd the products and services that this policy provides to meet your request; 2. When you explicitly request the deletion of your personal information, we set this as an automatic task and no longer retain your personal information.
When we confirm the purpose of the collection and processing of personal information on the basis of 1), or after we confirm your deletion or cancellation application according to 2), or after we terminate the operation of the corresponding products or services, we will stop retaining and delete your personal information. In general, we will not retain your personal information once the specified information retention period is reached. If we are unable to destroy the information for technical reasons and can keep our personal information beyond its storage life, we will take appropriate steps to prevent its use further, including anonymization.
Viii. Protection of childrens personal information
We attach great importance to the protection of childrens personal information, and our products and services are mainly aimed at adults. If you are a child, you should not create your own personal information subject account without the consent of your parents or guardians.
For personal information accounts created with the consent of parents and / or guardians, please be sure to read the "Child Privacy Protection Statement", and we protect childrens personal information in accordance with the relevant laws and regulations of each region, country or region. Please note that if we find that personal information about the child was collected without the prior consent of a verifiable parent or legal guardian, we will seek to remove the relevant personal information as soon as possible.
IX. Statement on policy changes
We will update this policy at least annually based on changes in information protection and handling practices. If we make any material changes, we will notify you by email (to the email address specified in your account) or will issue a notice within this application before the change takes effect. We recommend that you browse this application regularly for up-to-date information about privacy practices.
Ten, contact us
If you have any comments or questions about this privacy policy, or you have any questions about our collection, use or disclosure of your personal information, please through the Beijing qian tong huanyu trade co., LTD., in the App [my] - [frequently asked problems and feedback] or the following way to contact us, and indicate the "privacy policy", we will complete within 15 working days to complete the verification and processing.
f your question itself involves a significant matter, we may ask you to provide more information to confirm the nature and impact of the matter.
If you are not satisfied with the response received, you can transfer the complaint to the appropriate regulatory authority. When you consult us, we will provide information on the complaint channels that may be used based on your actual situation.
Contact information and contact address:
Company name: Beijing Qiantang Huanyu Trading Co., LTD
Contact the email address: service@qtsmartlink.com
Address: No.1S09, Building 2, Building 2,33, Caoqiao Xinyuan District, Fengtai District, Beijing, China