Rui Jing Xiaozhi Privacy Policy
Our privacy policy has been updated on May 21,2023, and will take effect on May 21,2023. We have revised our privacy policy, and from that date, it provides privacy details on how we manage the personal information you disclose when using all of our products and services. Please read our privacy policy carefully and let us know if you have any questions.
This privacy policy specifies how Zhongshan Ruijing Intelligent Technology Co., Ltd. (hereinafter referred to as "Ruijing Xiaozhi" or "us") collects, uses, discloses, processes and protects the information provided to us through the Ruijing Xiaozhi APP when using our products and services. If we ask you to provide certain information to verify your identity when using our products and services, we will strictly abide by this Privacy Policy and our user terms.
definition
In this privacy policy, some proper terms are defined as follows:
Personal information of a user: refers to all data that can directly or indirectly identify a person through information about a specific person, or in combination with other information about the person, hereinafter referred to as "Personal Information".
Intelligent terminal: refers to the terminal products produced and manufactured by hardware manufacturers with Internet access function, data transmission capability and human-computer interaction interface, including smart home appliances, smart wearables and intelligent environment purification equipment, etc. In particular, this refers to the smart terminal that you buy and use.
What information is collected and how do we use it?
Categories of the information collected
In order to provide you with our services, we will ask you to provide the personal information necessary to provide your services. If you do not provide personal information, we may not be able to offer you our products or services. We will only collect the necessary information for detailed, clear, and legitimate purposes, and we guarantee that it will not be processed in a manner inconsistent with the above purpose. We may collect the following types of information (whether it is personal or not):
1. You provide us or upload information: we may collect personal information you provide to us, such as your name, phone number, email address, farce crystal small wisdom account information (such as your security information, name, birthday, gender), you may access to farce crystal small wisdom equipment synchronization of the data or data, and in farce crystal small wisdom created account and related Settings information, you add equipment or send messages, feedback, etc.
2. Information related to the handheld terminal or SIM card: We may collect information related to running the handheld terminal, such as IMEI number, IMSI number, system version, equipment manufacturer information, model name and network operator. We may also collect relevant device information tied to your account, such as MAC address, DID, device network status (IP / network signal), and firmware version.
3. We specify information related to you: We may collect and use information such as your Crystal account.
4. Location information (only for specific services / functions): All kinds of information related to your location, such as region and country codes, city codes, mobile network code, mobile device country code, cell identification code, region name, longitude and latitude information, time zone setting and language setting.
5. Login information: information related to your use of certain functions, mobile applications and websites, such as cookie and other anonymous identifier technologies, IP address, network request information, temporary message history, standard system logs, system crash information, etc.
6. Account voucher: information about your account voucher, such as password, password security questions, and answers.
7. The third-party SDK uses some SDK codes in the software to realize the wechat login function, which is used for users to quickly log in the software through Tencent wechat account
How this personal information may be used
Collecting personal information is designed to provide you with products and / or services and to guarantee our compliance with applicable laws. You hereby agree that we can process our personal information for the purposes specified in this Privacy Policy and disclose our personal information to our affiliates (involving communications, social media, technology and cloud services) and third-party service providers (as defined below).
We may use our personal information for the following purposes:
Provide, process, maintain, improve, develop our goods and / or provide the services to you, as well as through equipment or equipment.
Communicate with you about your equipment, services, or any general queries (e. g., updates, device firmware / software upgrades, customer consulting support, related information, notifications), etc.
Analyze and develop statistical information related to the use of our products and services to better improve our products and services.
Store and maintain information related to you for our business or legal obligations.
No need to communicate with our server and provide local services.
More details about how we use your information (which may contain personal information) are provided below:
Create your ruijing Xiaozhi account. Personal information collected when creating an account through a web page or on our mobile device is used to establish a user's personal account and profile page.
Provide location-based services. When using the intelligent terminal of Ruijing Xiaozhi and accessing Ruizhi Xiaozhi, we may use the location information to judge the time zone of the device, so as to ensure the accurate display of the time and log in the service area in the device. And according to your choice for you to open the corresponding device in advance experience. You can anytime enter the device settings or stop using this application to turn off this feature.
Device access. When the equipment operates through the App, the authenticity of the equipment needs to be verified. Therefore, we need to verify the legal identity of the equipment by verifying the factory MAC and DID information. In addition, if the device needs to be connected to the network, the corresponding network should be set up through the APP. This process requires you to input the corresponding Wi-Fi name and password, which is only used for the equipment distribution network. The Wi-Fi and password data you fill in will be encrypted and stored in the local device, and will not be uploaded to the server. You can enter the device at any time to delete the information. At the same time, we need to judge the IP and network signal to choose the optimal networking mode for devices to ensure the networking stability of devices.
Device status display. Alallows you to remotely view the device status so that you view the device operation at all times.
Set up the automation tasks. The event information reported by your device (the information comes from the device you added, the specific setup information depends on the scope of your privacy authorization for the device, each added device will provide the privacy policy of the device provider if you choose whether to agree), can be used to create automated tasks belonging to you.
Provide a push service. Account numbers and IMEI numbers will also be used to provide Ruijing Xiaozhi push service to send device notifications to users. You can turn this off at any time by changing the preference options under Message Settings.
Collect user feedback. The feedback you choose to provide is very valuable to help Ruijing Xiaozhi improve our service. In order to track the feedback you choose to provide, We may use the personal information you provide to contact you and keep records.
Send a notification. We may occasionally use your personal information to send important notifications, such as notifications about the abnormal operating status of the device, your customized device push notifications (depending on the purchase), and changes to our terms, conditions and policies.
Who do we share your information with?
We will not sell any personal information to any third party.
We may disclose your personal information to third parties (as defined below) in order to provide the products or services you request.
Depending on the specific situation, we will provide some personal information to the partners who cooperate with Ruijing Xiaozhi or help Ruijing Xiaozhi to conduct marketing to customers. We will only share personal information with third parties for the purpose of providing or improving our products, services and advertising; we will not share personal information with third parties for sales purposes, let alone sell personal information. We have an obligation to require the above partners to strictly comply with the requirements of confidentiality agreements and personal information protection policies.
We can timely provide the statistical information of the partners of the intelligent terminal. The above statistical information does not involve your name, account number, password, phone number, email and other personal information.
If our partners clearly state to you the information collected and the purpose of the information, and obtain your consent, we may disclose your personal information to the three parties with your permission. For the security of your personal information, we may desensitize or blur your personal information before disclosing it to a third party.
Under the legal request of the government department, it may be necessary for us to disclose your personal information.
We may disclose information related to you if we determine that disclosure is reasonably necessary to enforce our terms and conditions, to protect our operations or users, or to design a significant public interest.
In the event of a reorganization, merger or sale, we may transfer any personal information we collect to the relevant third party.
Under the various circumstances described in this section, you can rest assured that Ruijing Xiaozhi will only share your personal information according to your authorization. Your authorization will include all types of subprocessors that process your personal information. You should understand that, in any case described below, when it shares your personal information with a third-party service provider, it will contract to stipulate the practices and obligations of third parties and comply with the applicable local data protection laws. We will guarantees that third party service providers comply with the privacy standards that apply to them in your jurisdiction.
insurance
We promise to keep your personal information safe. In order to prevent unauthorized access, disclosure or other similar risks, we have implemented reasonable physical, electronic and management action processes to protect the information we collect from your use of the APP. We will take all reasonable measures to protect your personal information.
Your personal information is all stored on a secure server and protected in a controlled facility. We classify your data based on its importance and sensitivity, and guarantee that your personal information has the highest level of security. We guarantee that employees and third-party service providers who help provide the products and services to you by accessing this information have strict contractual confidentiality obligations and are subject to disciplinary action or are terminated if failing to do them. Similarly, we have special access control measures for cloud-based data storage. In summary, we regularly review information collection, storage, and processing practices, including physical security measures, to prevent any unauthorized access and use.
We will take all the feasible steps to protect your personal information. However, you should be aware that the use of the Internet is not always safe, and therefore, we cannot guarantee the security or integrity of any personal information during the two-way transmission over the Internet.
We will take appropriate measures against personal data leakage, such as notifying the relevant regulatory authorities, or in some cases informing the data subject of personal data leakage in accordance with the use laws (including your local data protection laws).
Keep the policy
We will keep personal information if necessary to achieve the purpose of collecting information or to comply with applicable legal requirements or permits.